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Anmeldelser af Best Western Plus Hotel Bern

4 out of 5
Best Western Plus Hotel Bern
Zeughausgasse 9, Bern, BE

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 234 af i alt 349 anmeldelser" "
Bedømmelse på 8 − Udmærket. 87 af i alt 349 anmeldelser" "
Bedømmelse på 6 − Okay. 21 af i alt 349 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 349 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 349 anmeldelser" "

9,6/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint og centralt
Perfekt beliggenhed, det bliver ikke mere centralt. Fint værelse , hvis man kender hinanden godt kan man godt overleve at døren til toilettet og baderummet er gennemsigtigt. Ellers vil jeg mene det er det kan blive lidt akavet!. Morgenmaden er okay, friskt brød, kaffen er elendig som altid når hotellerne har de der automat kaffe. Af et 4 stjernet hotel havde jeg forventet bedre , men schweiz er generelt dyrt , så det er nok standarden. Hotellets beliggenhed er det bedste ved dette hotel.
Overnattede 4 nætter i december 2023
Svar fra - Your team Hotel Bern den 12. dec. 2023
Dear Martin, thank you for your visit and feedback about your stay. We are pleased to that you especially like the central location.

10/10 Fremragende

Andrew

Overnattede 1 nat i juli 2023
Svar fra - Your team Hotel Bern den 24. jul. 2023
Dear Andrew, thank you kindly for your great review. We are pleased to hear that you enjoyed your stay with us.

8/10 Udmærket

Hanne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2022
Svar fra Ihr Team Hotel Bern den 19. jul. 2022
Liebe Hanne, vielen Dank für Ihren Besuch und Bewertung.

10/10 Fremragende

Janet

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the rooftop bar!
Overnattede 2 nætter i maj 2024
Svar fra -Your team Hotel Bern den 17. maj 2024
Dear Janet, thank you for your visit and wonderful review.

10/10 Fremragende

Rhonda, Southfield

This is a great hotel in the heart of central Bern. Lots to see and do by foot nearby. Lots of restaurants at all price points nearby and a really handy tram a bus stop 1/2 block away!
Overnattede 3 nætter i maj 2024
Svar fra -Your team Hotel Bern den 17. maj 2024
Dear Rhonda, thank you for your recent visit and great feedback about your stay. We are pleased to hear that you especially like the central location.

8/10 Udmærket

Jianjun, Winston Salem

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location and staff
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Werner

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Empfehlung.
Overnattede 1 nat i maj 2024
Svar fra -Ihr Team Hotel Bern den 17. maj 2024
Lieber Werner, danke Ihnen für Ihre schöne Bewertung. Wir würden uns freuen Sie wieder bei uns begrüssen zu dürfen.

8/10 Udmærket

Jinna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great stay!
Overnattede 1 nat i maj 2024
Svar fra -Your team Hotel Bern den 17. maj 2024
Dear Jinna, thank you for your visit and great review. We are pleased to hear that you had a great stay.

10/10 Fremragende

BURCIN

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was right in the middle of the old town. It is a nice and clean hotel with friendly staff. I would stay again.
Overnattede 2 nætter i maj 2024
Svar fra - Your team Hotel Bern den 17. maj 2024
Dear Burcin, thank you kindly for your recent visit and wonderful review. We are happy to hear that you have enjoyed your stay with us.

4/10 Dårligt

Ariston

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i april 2024
Svar fra -Your team Hotel Bern den 6. maj 2024
Dear Ariston, thank you for your recent visit and review abour your stay. We are regret that not everything does meet your expectations If you don't mind, we would like to know what in particular you did not like about our service so that we can discuss this internally. You are welcome to contact us by email at reservation@hotelbern.ch. We would appreciate your feedback.

10/10 Fremragende

Patrick

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location close to many locations.
Overnattede 3 nætter i april 2024
Svar fra -Your team Hotel Bern den 30. apr. 2024
Dear Patrick, thank you for wonderful review about your stay. We are pleased to hear that you especially like the central location.

10/10 Fremragende

edna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything excellent. The room was very comfortable although it was very hot in the room. Upon asking we were told that due to the season the option was to open the window which is not our preference. The coffee maker in the room was not easy to use so we couldn't use it.
Overnattede 3 nætter i april 2024
Svar fra -Your team Hotel Bern den 12. apr. 2024
Dear Edna, thank you for your visit and great feedback. We are happy to hear that you have enjoyed your stay with us and regarding the other points we are happy to have a look into internal.

10/10 Fremragende

Tiffani

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well kept, so clean, very beautiful. Lots of things to do within the hotel, around the hotel there is even more. Amazing staff, so quick to respond and correct any issues. They even had adapters for us to use for our electronics. They give you water every day, and great Nespresso every day. We will stay here again when we come back to Bern. Cheers.
Overnattede 3 nætter i april 2024
Svar fra -Your team Hotel Bern den 12. apr. 2024
Dear Tiffani, thank you kindly for your recent visit and outstanding review. We are happy to hear that you have enjoyed your stay with us.

6/10 Okay

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Nice room but the air conditioning did not work well at all. On the lowest temperature and highest fan the room stayed too hot so we had bad sleep there
Overnattede 2 nætter i marts 2024
Svar fra -Your team Hotel Bern den 18. mar. 2024
Dear Sarah, thank you kindly for your recent visit and feedback about your stay. We regret to hear that not everything did meet your expectations and we are happy to have a look into internal.

10/10 Fremragende

Jaegyoo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra -Your team Hotel Bern den 20. feb. 2024
Dear Jaegyoo, thank you kindly for your outstanding review. We hope to welcome you soon again.

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean, modern hotel with a friendly team!
Pleasant stay in a very clean and modern hotel. Very friendly staff too.
Overnattede 1 nat i januar 2024
Svar fra -Your team Hotel Bern den 6. feb. 2024
Dear Michael, thank you for your recent visit and review about your stay. We are happy to share the feedback with the whole team.

10/10 Fremragende

Susanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super Location, sehr freundliches & hilfsbereites Personal, top Restaurant im Haus.. Ich komme gerne wieder, vielen Dank!
Overnattede 1 nat i januar 2024
Svar fra -Ihr Team Hotel Bern den 1. feb. 2024
Liebe Susanne, danke für den Besuch und die ausgezeichnete Bewertung. Bis zum nächsten Mal.

10/10 Fremragende

Duncan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra -Your team Hotel Bern den 25. jan. 2024
Dear Duncan, thank you for your visit and great feedback.

10/10 Fremragende

Piotr

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top hotel & staff
Overnattede 1 nat i januar 2024
Svar fra -Your team Hotel Bern den 25. jan. 2024
Dear Piotr, thank you kindkly for your recent visit and great feedback. We would be pleased to welcome you again on another occasion

10/10 Fremragende

Roy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All of old Town was Easily accessible
Overnattede 2 nætter i januar 2024
Svar fra -Your team Hotel Bern den 12. jan. 2024
Dear Roy, thank you for your wonderful review. We would be pleased to welcome you again on another occasion.

10/10 Fremragende

JORGE OSCAR

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Todo excelente!
Overnattede 3 nætter i januar 2024
Svar fra -Your team Hotel Bern den 12. jan. 2024
Dear Jorge, thank you for your outstanding feedback. We would be pleased to welcome you again in the future.

8/10 Udmærket

Chuan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location
Nice location. Walkable from train station and within the old town area. Staffs are very friendly.
Overnattede 1 nat i december 2023
Svar fra - Your team Hotel Bern den 12. jan. 2024
Dear Chuan, thank you for your recent visit and great feedback about your stay. We would be pleased to welcome you again on another occasion.

10/10 Fremragende

JOSE A

Overnattede 2 nætter i december 2023
Svar fra -Your team Hotel Bern den 2. jan. 2024
Dear Jose, thank you kindly for your recent visit and great feedback about your stay. We are pleased to hear that you could enjoy your stay with us.

8/10 Udmærket

Antonio

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Your Hotel Bern Team den 27. dec. 2023
Dear Antonio Thank you very much for your great feedback! We are delighted that you had a wonderful stay with us and that you were satisfied with our services.Your kind words mean a lot to us and it was a pleasure to have you as our guests. We hope to welcome you again soon.With best regards,

10/10 Fremragende

Caroline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent location
The hotel is in an excellent, central location. The hotel staff were helpful and friendly. The room was clean and well equipped. The bed was a little firm for a side sleeper. The roof top bar was cool with wonderful views over the city. We would recommend this hotel.
Overnattede 2 nætter i december 2023
Svar fra - Your team Hotel Bern den 20. dec. 2023
DearCaroline, thank you for your recent visit and great review. We are pleased to hear that you have enjoyed your stay with us overall.

10/10 Fremragende

Ingrid

Overnattede 3 nætter i december 2023
Svar fra -Your team Hotel Bern den 20. dec. 2023
Dear Ingrid, thank you for your excellent review about your stay. We would be pleased to welcome you again.

10/10 Fremragende

Monica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra -Your team Hotel Bern den 6. feb. 2024
Dear Monica, thank you for your great feedback. We would be pleased to welcome you again on another occason.

10/10 Fremragende

Sonja

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra -Ihr Team Hotel Bern den 12. dec. 2023
Liebe Sonja, vielen Dank für Ihre ausgezeichnete Bewertung. Wir uns freuen, Sie wieder bei uns begrüssen zu dürfen.

8/10 Udmærket

Urs

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale
Preis/Leistung gut
Overnattede 2 nætter i december 2023
Svar fra -Ihr Team Hotel Bern den 7. dec. 2023
Lieber Urs, danke Ihnen für Besuch und die Bewertung über Ihren Aufenthalt. Wir würden uns freuen Sie wieder bei uns begrüssen zu dürfen.

10/10 Fremragende

Sylvie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Gerne wieder
Overnattede 1 nat i december 2023
Svar fra -Ihr Team Hotel Bern den 7. dec. 2023
Liebe Sylvie, vielen Dank Ihre tolle Bewertung. Wir würden uns freuen, Sie wieder bei uns begrüssen zu dürfen.

10/10 Fremragende

Emmeline

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close, accessible to things. Very clean.
Overnattede 2 nætter i november 2023
Svar fra - Your team Hotel Bern den 7. dec. 2023
Dear Emmeline, thank you kindly for your recent visit and great feedback.

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent staff
The staff at the reception was very helpful and friendly. Also, his working efficiency was remarkable. Worth a compliment here. The hotel is nice and provide a no. of nice amenities. One problem of the room was that we found that the door of the bathroom cannot be closed entirely. And the bathing area was just with a blurred glass. So this a bit inconvenient and awkward if I stayed with a friend that that is not that close. Hope the hotel can come up with some solution is increase the privacy to the bathroom.
Overnattede 1 nat i november 2023
Svar fra -Your team Hotel Bern den 29. nov. 2023
Dear guest, thank you for your outstanding review. We are pleased to hear that you could fully enjoy your stay with us and it would be a very big pleasure to welcome you again on another occasion.

8/10 Udmærket

Pius

Overnattede 1 nat i november 2023
Svar fra -Ihr Team Hotel Bern den 20. dec. 2023
Vielen Dank für Ihre Bewertung über Ihren Aufenthalt.

10/10 Fremragende

Regula

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra -Ihr Team Hotel Bern den 21. nov. 2023
Liebe Regula, danke für die ausgezeichnete Bewertung. Wir würden uns freuen, Sie gerne bei nächster Gelegenheit bei uns begrüssen zu dürfen.

8/10 Udmærket

Yoshiaki

Overnattede 1 nat i november 2023
Svar fra -Your team Hotel Bern den 12. dec. 2023
Dear Yoshiaki, thank you for your recent visit and great feedback about your stay.

8/10 Udmærket

Werner

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra -Ihr Team Hotel Bern den 21. nov. 2023
Lieber Werner, danke für die tolle Bewertung. Wir freuen uns hat Ihnen der Aufenthalt bei uns gefallen.

6/10 Okay

Chris

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Rooms are real small and there are many withot a view. Great location, great rooftop, small rooms.
Overnattede 1 nat i november 2023
Svar fra - Your team Hotel Bern den 21. nov. 2023
Dear Chris, thank your for your recent visit and feedback about your stay.

8/10 Udmærket

STEFFIE

Overnattede 1 nat i november 2023
Svar fra -Ihr Team Hotel Bern den 16. nov. 2023
Liebe Steffie, vielen Dank für den Besuch und Bewertung.

6/10 Okay

Ana Paula

Overnattede 1 nat i november 2023
Svar fra -Your team Hotel Bern den 16. nov. 2023
Dear Ana Paula. thank you for your recent visit and feedback about your stay. We regret that not everything does meet your expectations.

10/10 Fremragende

Cornelia

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra -Ihr Team Hotel Bern den 10. nov. 2023
Liebe Cornelia, vielen Dank für den Besuch und die ausgezeichnete Bewertung. Wir würden uns freuen Sie wieder bei uns begrüssen zu dürfen.

8/10 Udmærket

Giovanni

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was able to accommodate us when we asked to change rooms from an area of the hotel that we didn’t like too much.
Overnattede 1 nat i november 2023
Svar fra -Your team Hotel Bern den 10. nov. 2023
Dear Giovanni, thank you for review about your stay. We are happy to hear that we could find a solutions which was satisfiying for you.

10/10 Fremragende

Jorge Tijerina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente ubicación y trato. El hotel muy bonito y cerca del casco antiguo, restaurantes y area comercial
Overnattede 2 nætter i oktober 2023
Svar fra -Your team Hotel Bern den 10. nov. 2023
Dear Jorge, thank you for your recent visit and great feedback about your stay.

10/10 Fremragende

Joerg

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good hotel in the center of the City and within walking distance to pretty much everything, including the train station. Highly recommendable.
Overnattede 2 nætter i oktober 2023
Svar fra - Your team Hotel Bern den 2. nov. 2023
Dear Joerg, thank you kindly for your recent visit and feedback about your stay. We are pleased to hear that you could enjoy your stay with us.

8/10 Udmærket

Dario, Merenschwand

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Leider keine Parkmöglichkeit vor Ort, aber alles in allem war es super
Svar fra -Ihr Team Hotel Bern den 2. nov. 2023
Guten Tag Dario, danke Ihnen für Ihren Besuch und Ihre Bewertung. Aufgrund der zentralen Lage, haben wir als Hotel keine Parkmöglichkeiten, haben allerdings Kooperationen mit 2 Parkhäusern in unmittelbarer Nähe.

6/10 Okay

Sonja

Overnattede 1 nat i oktober 2023
Svar fra -Ihr Team Hotel Bern den 2. nov. 2023
Liebe Sonja, danke Ihnen für Ihren Besuch und Ihre Bewertung.

10/10 Fremragende

Peter

Overnattede 1 nat i oktober 2023
Svar fra -Your team Hotel Bern den 16. nov. 2023
Dear Peter, thank you for your outstanding review. We are happy to hear that you could enjoy your stay with us.

8/10 Udmærket

Pascal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra -Ihr Team Hotel Bern den 27. okt. 2023
Lieber Pascal, danke Ihnen für Ihre Besuch und Ihre tolle Bewertung.

10/10 Fremragende

Ruth

Overnattede 1 nat i oktober 2023
Svar fra -Ihr Team Hotel Bern den 27. okt. 2023
Vielen Dank für Ihre ausgezeichnete Bewertung. Gerne bis bald wieder.

8/10 Udmærket

Tam

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location in city center
Overnattede 2 nætter i oktober 2023
Svar fra - Your team Hotel Bern den 20. okt. 2023
Dear Tam, thank you for your visit and review about your stay. It would be a pleasure to welcome you again on another occasion.

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra - Your team Hotel Bern den 20. okt. 2023
Dear Peter, thank you kindly for your recent visit and feedback about your stay.