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Anmeldelser af Americas Best Value Inn Beardstown

2 out of 5
Americas Best Value Inn Beardstown
9918 Grand Avenue, Beardstown, IL

Anmeldelser

5,4
Bedømmelse på 10 − Fremragende. 14 af i alt 147 anmeldelser" "
Bedømmelse på 8 − Udmærket. 26 af i alt 147 anmeldelser" "
Bedømmelse på 6 − Okay. 39 af i alt 147 anmeldelser" "
Bedømmelse på 4 − Dårligt. 25 af i alt 147 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 43 af i alt 147 anmeldelser" "

5,8/10

Rengøring

6,2/10

Service og personale

5,2/10

Faciliteter

5,2/10

Overnatningsstedets tilstand og faciliteter

5,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Alan

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter
Property going through renovation
Overnattede 2 nætter i april 2024
Svar fra General Manager den 24. apr. 2024
Dear Alan,Thank you so much for your feedback. We are sorry for any inconvenience regarding our ongoing changes. Your comments regarding this matter are gratefully received. We hope that everything else about your stay impressed you and that you'll consider giving us another chance soon.

2/10 Forfærdeligt

Crystal

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jus nasty
Overnattede 2 nætter i april 2024
Svar fra Guest Relations den 23. apr. 2024
Dear Crystal,The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Your feedback will be discussed with our team and we'll work to make improvements where necessary. Thank you, and we hope you'll give us another chance soon.

4/10 Dårligt

Paul

Rejste med familie, Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Room was dirty when we arrived. Toilet seat was broken. I had to fix the toilet myself. Microwave didn’t work in the other I had. Never go there again
Overnattede 3 nætter i februar 2024
Svar fra pj den 28. feb. 2024
sorry for your inconvienceysir you never inform to front desk we have lots of rooms open we will change the roomssorry again

2/10 Forfærdeligt

Nathan

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not a place I would stay at again.
The rooms were filthy and in disrepair. Wallpaper pealing in the bathroom. Fixtures falling apart. The room wasn't cleaned. There was a bug (assumed roach) squashed on one of the walls. I know this isn't a 5 star hotel, but I think expecting the rooms to be clean and in good order is something that should be expected. After seeing the condition of the rooms, we refused to stay. The hotel refused to give a refund since it was booked on hotels.com and hotels.com couldn't give a refund because they said the hotel refused. Overall the worst hotel experience I've had so far.
Overnattede 1 nat i januar 2024
Svar fra Guest Relations den 31. jan. 2024
Dear Nathan,The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. We will be sure to have our housekeeping team look into all of your comments further and make improvements where necessary. Thank you, and we hope you will consider giving us another chance to impress you in the future.

6/10 Okay

Zak

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Yuck !
The hotel on the out side was nice but the room was hot the remotes control didn’t work and there was dead dry bugs everywhere.
Overnattede 1 nat i januar 2024
Svar fra Guest Relations den 26. jan. 2024
Thank you for sharing your thoughts with us. We are glad that you thought our exterior was nice. However, we are disheartened that we could not meet all of your expectations. Please know that we will be sure to share your feedback with our team in order to find out where we may have fallen short. Please give us another opportunity to show you a much better experience.

6/10 Okay

Gustave

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Real is rare
Not to good need to clean better and provide clean sheets
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Cecilia

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dirty sheets Pool is permanently closed no breakfast roaches!
Overnattede 4 nætter i november 2023
Svar fra GM den 16. nov. 2023
SORRY FOR INCONVINICE BUT WE HAVE TO GO BAGFOR BREAKFAST AND OUR POOL IS CLOSE FROMSINCE COVID WHEN YOU CHECK INN YOU SHOULD ASK IF DIRTY THEN HOW CAN YOU EXTEND YOUR STAY WE GIVE HOUSEKEEPING SERVICE ALSO

8/10 Udmærket

James

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
problem with room I requested but manager solved the problem in good manner. Advertised as having free breakfast - DID NOT OFFER BREAKFAST room clean and nice but I did find a bug crawling the wall
Overnattede 1 nat i november 2023
Svar fra gm den 15. nov. 2023
thanks for stay in abvi we have to go bag for breakfast sorry you miss to pick up at front desk.

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Never Again: Ice machine broken, pool closed.
Overnattede 5 nætter i juli 2023
Svar fra p.j.patel den 9. aug. 2023
we were very sorry ice machine was broke in week ends e&m beardstown corp. they order the parts its natural we can not have command on it our pool was closed since from 2020 for ever .sorry for inconvenencethanksmanager/owner

8/10 Udmærket

scott

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
great place to go. close to the area i needed
Overnattede 2 nætter i november 2022

10/10 Fremragende

patrick

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice staff
Overnattede 1 nat i juli 2022

6/10 Okay

Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Decent night's stay
Decent stay, the pool was out of order. Needs a bit of updating. Staff was friendly and accommodating.
Overnattede 1 nat i juli 2022

2/10 Forfærdeligt

Kim

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bathroom ceiling was leaking water from the room above. Didn't have another room and wouldn't call or help find another place to stay. Worst hotel on a 30 day trip
Overnattede 1 nat i juni 2022
Svar fra P.J.PATEL den 1. jul. 2022
SORRY FOR YOUR INCONVENENCEY,THE PEOPLE ABOVE YOUR ROOM #223, THEY SUPPOSE NOT TO FILL SHOWER TUB STILL THEY FILL IT SO WATER COME IN #101, YOUR ROOM WAS PREPAID THROUGH EXPEDIA SO WE WANT CHARGE IT YESTERDAY THEY CALL US WE INFORM THEM SO THEY GIVE REFUND TO YOU ON YOUR CARD. SORRY FOR WATER LEAKING. P.J.PATEL

8/10 Udmærket

scott

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
convient for our needs
Overnattede 1 nat i juni 2022

8/10 Udmærket

Emeterio

Overnattede 1 nat i maj 2022

8/10 Udmærket

Porshae

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
My kids and I enjoyed our stay here, the comforters sucked that’s about it, however the mini fridge was great and the microwave was great.
Overnattede 1 nat i maj 2022

6/10 Okay

Christina

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter
The staff was very nice at the desk and the price is great. Our room had a new showerhead and the hot water in the morning is awesome. A major disappointment was the lack of any type of continental breakfast whatsoever.
Overnattede 1 nat i maj 2022

2/10 Forfærdeligt

Francisco

Forretningsrejsende
Nada
Overnattede 2 nætter i maj 2022
Svar fra Guest Relations den 19. maj 2022
Dear Francisco, It is unfortunate to see that your stay with us may have fallen short of your expectations. Our team is dedicated to positive change, so we encourage you to reach out and let us know any ways in which we could have added to your visit. Thank you, and we hope to hear from you soon!

2/10 Forfærdeligt

Michelle

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed for 2 nights. The first morning I woke up with welts on my arms & face, chalked that up to possible being allergic to the detergent they used for the bed sheets. I didn't say anything as I thought it was an allergic reaction. However when I woke up on my day of check out my arms had several more welts that were small & itchy. I showered & got the hell out of there. I sprayed my luggage down with bed bug spray & drove home & we directly to the laundromat. The following day I notice my bites are still itchy & now I them between my fingers. These are reason I went to my local walk-in clinic where I was told that I had scabies. I call the hotel to request a refund of my stay & was told that they weren't able to give me a refund. I will continue to reach out to the hotel as well as make sure everyone knows about the infestation that refuse to do anything about.
Overnattede 2 nætter i april 2022
Svar fra P.J.PATEL den 7. apr. 2022
TO WHOM IT MAY CONCERN,SORRY TO INFORM YOU WE TALK SINCE FROM 2 DAYS, THEIR NOTHING IN THE ROOM, SHE STAY 2FULL DAYS, SHE NEVER COMPLAIN OR INFORM @ FRONT DESK,ACCORDING TO ALL INFORMATION SHE SAYS, WHO CAN STAY IN THE ROOM AFTER CK OUT SHE COMPLAIN EVERY WHERE SORRY NOW WE CAN'T DO ANY THING ALL IN ONE TO GET MONEY BACK, ONLY FROM LODGING SHE CAN DO SUPPOSE IF SHE DO IN STORE NO BODY CAN LISTEN. P.J. PATEL OWNER/MANAGER. NOW IN FUTURE IF SHE COME BACK PROPERTY NEVER RENT THE ROOM, MAKES OUR REPUTATION BAD.

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2022

10/10 Fremragende

Brenda

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2022

6/10 Okay

Jack

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring
Bathroom was clean rest of floor needed vacuuming, bed comfortable
Overnattede 1 nat i marts 2022

8/10 Udmærket

Haley

Overnattede 1 nat i marts 2022

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2021

6/10 Okay

Enos

Rejste med familie og småbørn
Synes ikke om: Rengøring
Lack of cleanliness in the two rooms we booked, few towels in the shower.
Overnattede 1 nat i december 2021
Svar fra P.J.PATEL den 21. dec. 2021
sorry for inconvinencey, we always provides services on request

2/10 Forfærdeligt

John

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nasty
Windows were broken, bed bugs present, other insects crawling on the walls and the employee was rude once we told them we were leaving to go to another motel.
Overnattede 1 nat i december 2021
Svar fra MRS PATEL den 9. dec. 2021
sorry we polozise for in conviniance, if tell us friest 15 minut we understand but after 5 hour use room both bed and bathroom , eat food . then what we going to do . again sorry next time we let you check friest room . sorry

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
The area was quiet; a pleasant stay.
Overnattede 2 nætter i november 2021
Svar fra MRS PATEL den 9. dec. 2021
thank you very much . will see you again thank you.

2/10 Forfærdeligt

Leslie A

Rejste med partner
Synes ikke om: Service og personale
Hotel wouldn't even honor our reservation. Showed desk personal my confirmation,said he didn't care. Very rude!
Overnattede 1 nat i november 2021
Svar fra MRS PATEL den 21. nov. 2021
sorry we polosize

6/10 Okay

Peter

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Just a very dated property that is need of updating. Our room was large but the whirlpool said it had no water. Pool was empty as well. Bed was comfortable. AC was pretty noisy as well.
Overnattede 1 nat i september 2021
Svar fra P.J.PATEL den 20. sep. 2021
sorry sir whirl pool not working , that why we give regular room rate with out w/pool,.pool is permantly closed in all social media it was removed, sorry for in convencey. p.j.patel owner/manager.

6/10 Okay

Kao

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
The hotel was obviously older. The rooms and well place all together was pretty out dated. It was pretty clean (again for an older place). We did not have a microwave and when asked for one we were informed that there was a construction crew in town and they were all bejng used atm. My wife and i decided to splurge a bit and got the king suite w a jacuzzi tub. The water ran green for the firsy few fills. Which seemed to creep me.out worse than my wife so meh not thst bjg of a deal. It cleared up after running for a few. The owner did work with us by giving us about 20 bucks off for another night. Overall i would say 6 out of 10. Just really needs updating
Overnattede 1 nat i august 2021
Svar fra P.J.PATEL den 21. sep. 2021
sorry for inconveience, in december we plane to remodel all rooms next year if you come back again you will like our property thanks, we try to work out . p.j.patel owner/manager

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nothing positive. Not clean. Evening staff appeaered impaired. Coffee maker in room was not functional. Wont stay here again.
Overnattede 1 nat i august 2021
Svar fra Guest Relations den 13. sep. 2021
We're just as disappointed as you to learn your experience at our hotel left much to be desired. Rest assured that your feedback has been duly noted and brought to our team's attention to ensure history doesn't repeat itself. This isn't how we want you to remember us, so please consider giving us another chance to impress you next time you're in Beardstown.

6/10 Okay

Mingo

Overnattede 1 nat i juli 2021

8/10 Udmærket

Sarah

Synes godt om: Service og personale, værelsets komfort
Overnattede 1 nat i juli 2021
Svar fra P.J.PATEL den 28. jul. 2021
THANKS, FOR YOUR LIKE TO STAY @ OUR PROPERTY

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
It is need of an remodel/update.
Overnattede 1 nat i juli 2021
Svar fra P.J.PATEL den 28. jul. 2021
THANKS WE WILL TAKE CARE OUR PROPERTY

4/10 Dårligt

Charles

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pick somewhere else
The rooms are old and not very cleans. Prices listed in the room for items such as towel, curtains etc were insulting
Overnattede 1 nat i maj 2021
Svar fra MRS PATEL den 17. maj 2021
SORRY FOR INCONVINIANCE STAY WE TRY TO GIVE YOU YOUR NEXT STAY 20% DOSCONT .SORY FOR WE R NOT INSULTING ANYONES WE DOING BUSINESS. I M APOLOZISE

4/10 Dårligt

Verificeret rejsende

Overnattede 2 nætter i april 2021
Svar fra MRS PATEL den 17. maj 2021
HI,

4/10 Dårligt

ernest

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Not very good!😟
Out of all our places we have stayed with Hotels.com this was the least desirable. Chair cushions were ripped and very dirty. Faucets had not been cleaned around. Sheets were subpar. Hair dryer broken. No remote. Definitely smelled pot smoke. Probably needs a thorough redo abs deep cleaning.
Overnattede 1 nat i marts 2021
Svar fra Guest Relations den 27. mar. 2021
Dear Ernest, Thank you for your feedback. However, we are sorry your room was anything but excellent. We will note and address any issues. Should you return to the area in the future, allow us to deliver a more comfortable stay.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was one of the best Inns I've ever stayed at. Clean rooms, fast check-in, good price, helpful staff, etc.
Overnattede 1 nat i marts 2021
Svar fra MRS PATEL den 17. maj 2021
THANK YOU FOR GIVING BEST RIVIEWS

8/10 Udmærket

Valerie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2021

2/10 Forfærdeligt

Ryan

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Do not stay here!!!
This hotel is nasty!!! The shower head had grime all over it. The red carpet was nasty. The bedside tables were wobbly and chipped. The TV was sitting on a long dresser with the dresser being chipped. The bed was squeaking with every move I made. I came here after working a 12 hour shift as a travel nurse to be closer to my next job so I wouldn’t have a long drive in the morning. Definitely would have rather had a longer drive in the morning and stayed somewhere else. This hotel definitely needs an update!!!
Overnattede 1 nat i januar 2021
Svar fra General Manager den 23. jan. 2021
Dear Ryan, We are sorry for any lapse in cleaning during your visit. If notified during your visit, our team would have been happy to assist. Your experience is not typical, and we hope to have another chance to impress you in the future.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2020

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i december 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
King size bed was very comfortable. Room was clean but when i turned on the heater it smelled like someone had peed inside the unit. The stench was terrible so it had to stay off. Traffic noise was bad on side that faces highway.
Overnattede 1 nat i november 2020

4/10 Dårligt

Leslie

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
No heat!
Have used this hotel a few times before. It's older but rooms always seem clean. This time it was cold and rainy but our room had no heat!
Overnattede 1 nat i november 2020
Svar fra Guest Relations den 1. dec. 2020
Dear Leslie, Thank you for being a returning guest. However, we are sorry your recent visit was not excellent. Know that our team would have been happy to assist with any issues with the heater if notified during your stay. We trust your next visit will be better and we wish you the best ahead.

6/10 Okay

deerhunter, stcloud mn

Rejste i en gruppe
Synes godt om: Service og personale
older hotel , walls thin people out side early morning were noisy bed and pillows good and clean water temp hard to regulate not a lot of pressure it was okay
Overnattede 6 nætter i oktober 2020

4/10 Dårligt

Verificeret rejsende

Rejste med familie, Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Our room was very unclean. There was dirt all over the ground, blood on the sheets, and cobwebs/dead bugs all over the place.
Overnattede 1 nat i oktober 2020
Svar fra Guest Relations den 5. nov. 2020
Property cleanliness is crucial to our team, so it is regrettable that you did not receive accommodations reflective of our standards. Please accept our apology for our shortfalls and know that we will speak with our housekeeping team immediately. We are more than confident that we can provide the clean and comfortable accommodations you deserve, so we ask that you give us another chance in the future.

10/10 Fremragende

Wanda, Cincinnati

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Everything was fine the only thing was that the room didn’t have toothpaste
Overnattede 1 nat i oktober 2020

10/10 Fremragende

Lydia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good place to stay
Overnattede 1 nat i september 2020

2/10 Forfærdeligt

PANDA, Brownsville Texas

Rejste med kæledyr
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool was not even working. No hot water. Sink stopped working. Tub wouldn’t drain. Tried to rip me off. Bad management. Never again.
Overnattede 4 nætter i februar 2020
Svar fra Guest Relations den 25. aug. 2020
It saddens us to see your comments, as this is not the experience we aim to provide. Furthermore, we apologize for any concerns of service. Know that we are happy to assist with concerns of your room during your visit if notified. We hope for another chance to impress you and we wish you the best along your way.