Dear Tarkan, Thank you so much for visiting our hotel and for sharing your genuine impressions with us. While regret to know about your disappointment, on the other hand happy to inform about our plans for the renovation. In the very near future our hotel will provide its guests with freshly renovated and fully maintained rooms.Hope you will give us another chance after the renovation. Best regards, Sheraton Batumi Hotel Team

Dear Itay, Thank you for visiting our hotel and for sharing your candid impressions. Regret to know about your disappointment. Excited to inform that as a hotel that considers its guests 'opinion and remarks, we are soon entering into the rooms renovation. In the nearest future we will be able to provide our dearest guests with freshly renovated and modern rooms. Hope you will give us another chance in the future. Best regards, Sheraton Batumi Hotel Team

Dear Maha, First of thank you for visiting us. We regret that we missed the opportunity to impress you with our usual hospitality and high service standards. I hope you will give us an opportunity to turn your negative experience into the positive one. We would be happy to do our best to elevate your next stay in our property and consider all your constructive remarks. With best regards,Megi JgentiFront of the House Manager

Sayın Lokman bey, Sheraton Batumi oteli tercih ettiğiniz için çok teşekkür ederiz. Otelimizi yakın gelecekte bir kez daha ziyaret edeceğinizi umar saygılarımızı sunarız.Sheraton Batumi Hotel Ekibi

Dear Monica, Thank you so much for preferring the Sheraton Batumi Hotel. Happy to know that you have found our staff attentive and the service high-class. Hope to welcome you back any time soon.With best regards,Megi JgentiFront of the House Manager

Sayın Can bey, İlk önce bize zaman ayırıp otelimizde konaklama deneyiminizi bizimle paylaştığınız için çok teşekkür ederiz. Otelimizden genel olarak memnun kaldığınıza sevindik. Yakın gelecekte bizi bir kez daha ziyaret edeceğinize umar saygılarımızı sunarız. Megi Jgenti Ön Büro Müdürü

Dear Mehmet,Thank you for being our guest. Regret to see that your accommodation in our hotel was not as satisfactory as we wished it to be. We would be happy being shared the reasons for your mediocre score. Be ensured that your comments would be considered.Best regards,Megi JgentiFront of the House Manager

Dear Fehmi,Thank you for being a guest of the Sheraton Batumi Hotel.Happy to see that we have justified your expectations.Hope to welcome you back any time soon!Best regards,Megi JgentiFront of the House Manager

Sayın Ömer bey,İlk önce bize zaman ayırıp Sheraton Batumi otelimizde konaklama deneyiminizi bizimle paylaştığınız için içten teşekkür ederiz.Otelimizden memnun kalmanız bizi çok sevindirdi.Tüm çalışanlarımız en yakın gelecekte size bir kez daha hizmet vermeyi ummaktır.Saygılarımızla,Yavuz KoçGenel Müdür

Dear Eitan, First and foremost, would like to thank you for preferring Sheraton Batumi Hotel while on travel. It was a true pleasure for us to welcome and serve you in our property.Extremely happy to know that we have met and even exceeded your best expectations and one of the highlights of your stay was our amazing location and elegant building that was inspired by the ancient Lighthouse of Alexandria. Looking forward to your next visit for another great stay!With best regards,Yavuz KocGeneral Manager

Dear Valued guest,Thank you for visiting our hotel.Sorry to see that we were not able to justify your expectations. Would be grateful if you share the reasons for your dissatisfaction. Be assured that your opinion is important to us and that we will consider your remarks.Hope to welcome you back!Best regards,Yavuz KocGeneral Manager

Dear Ahmed, Thank you so much for choosing to stay at the Sheraton Batumi Hotel.Happy to see that your stay was positive. Looking forward to welcoming you soon! With best regards,Yavuz KocGeneral Manager

Dear Mohammed, Thank you for visiting Sheraton Batumi Hotel and for giving us a high evaluation. We are delighted to see that you have enjoyed your time spent in our hotel. Hope to welcome you back any time soon! With best regards, Yavuz Koc General Manager

Dear abbas, First of all, would like to thank you for choosing to stay at the Sheraton Batumi Hotel and for sharing your feedback with us. Happy to see that overall you are satisfied with your stay. However, we feel that missed the chance to exceed your expectations. Will be glad to receive your recommendations on what we can do to elevate your next stay with us. We hope to welcome you back any time soon! With best regards, Yavuz Koc General Manager

Dear Victoria, Thank you so much for preferring Sheraton Batumi Hotel and for giving a high rating to your experience at our property. Happy to know that you had a wonderful and comfortable stay. Hope to welcome you once again any time soon. With warmest regards, Yavuz Koc General Manager

Dear OSNAT, Thank you for visiting Sheraton Batumi Hotel. Happy to see that overall we met your expectations. Hope to welcome you once again soon. Best regards, Sheraton Batumi Hotel Team

Dear Mehmet, Thank you so much for preferring Sheraton Batumi Hotel and giving us a high evaluation. Happy to see that your experience with us was a positive one. Hope to welcome you again in the very near future. With best regards, Apostolos Papatolios General Manager

Dear Thamer, Thank you for preferring our hotel. Disappointed to see that were not able to meet your expectations. Would be grateful for your remarks or recommendations. With best regards, Apostolos Papatolios General Manager

Dear Leyla, Thank you for choosing our hotel and evaluating your experience. Regret to see that we were not able to exceed your expectations. Would be happy to receive the reasons for your medium score. BE ensured that we will do our utmost to consider your remarks. Best regards, Apostolos Papatolios General Manager

Saygıdeğer İbrahim bey, Sheraton Batumi otelle ilgili bizimle paylaşmış olduğunuz olumlu geribildirim ve güzel iltifatlarınız için içten teşekkür ederiz. Sizleri tekrar aramızda görmeyi umar saygılarımızı sunarız. Apostolos Papatolios Genel Müdür

Dear Abbas, Thank you for your positive feedback regarding Sheraton Batumi Hotel. Glad to see that you enjoyed your stay. Hope to welcome you back any time soon! With best regards, Apostolos Papatolios General Manager

Dear Lawrence, Thank you for your positive feedback regarding Sheraton Batumi Hotel. Glad to see that you enjoyed your stay. Hope to welcome you back any time soon! With best regards, Apostolos Papatolios General Manager

Dear David, Thank you for choosing our hotel and for taking the time to leave your comments. We are deeply sorry that we let you down. Be ensured that we are taking such feedback very serious and would do our best to for improving mentioned moments and taking action plans to in order to avoid the re-occurrence of the same issues in the future. Thank you again for your candid remarks. Our guests' feedback helps us to correct possible shortfalls and make recovery. We do hope you give us another chance of greeting you in our hotel any time soon. With warm regards, Apostolos Papatolios General Manager

Dear Raghdah, Thank you for choosing our hotel and for taking the time to leave your comments. We are deeply sorry that we let you down. Rest assured your feedback will be shared with the concerned department to ensure that we are more diligent in our efforts going forward. Let us clarify your remark regarding the bathtub, it is covered with an anti-slip transparent mat designed to prevent slips or to be resistant to slipping in the bathtub, we ensure you that the mat is definitely not dirty as it is thoroughly cleaned between guests and it should be slightly sticky as has an anti-slip purpose. However, we are certainly disappointed with ourselves for other remarks you have mentioned in your review and sincerely apologize for the inconveniences that took place during your visit, particularly with the attitude of our housekeeping associate and delays in delivery of bath amenities. This does not reflect our usual prompt, genuine, and friendly service style, and would like to thank you for bringing those issues to our attention. Feedback such as yours helps us a lot in identifying areas of improvement and making an action plan in order to avoid the re-occurrence of the same issues in the future. Please be ensured that your comment is already shared with relevant departments for review. Thank you again for your candid remarks. Our guests' feedback helps us to correct possible shortfalls and make recovery. We do hope you give us another chance of greeting you in our hotel any time soon. With warmest regards, Apostolos Papatolios General Manager

Dear Hamad, Thank you for choosing our hotel and for taking the time to leave your comments. On the one hand happy to read that you enjoyed our central location and amazing 360 Sky Bar with its breathtaking panoramas. At the same time, we are deeply sorry that we let you down due to an unexpected technical problem that occurred during your stay. We were indeed doing our best to solve the problem promptly as the comfort of our guests is highly important to us. Rest assured your feedback regarding the rest of the constructive remarks will be shared with the concerned department to ensure that we are more diligent in our efforts going forward. Thank you again for your candid remarks. Our guests' feedback helps us to correct possible shortfalls and make recovery. We do hope you give us another chance of greeting you in our hotel any time soon. With warmest regards, Apostolos Papatolios General Manager

Dear Mert, Thank you for visiting Sheraton Batumi Hotel and giving us high rating. Fascinated to see that you are happy with your experience. Hope to welcome you back any time soon! With best regards, Apostolos Papatolios General Manager

Sayın Misafirimiz, Batum ziyaretinizde otelimizi tercih ettiğiniz için teşekkür ederiz. Ortamımızdan arzu ettiğimiz kadar memnun kalmadığınıza çok üzgünüz. Hayal kırıklığını anlıyoruz. Size ve sizin gibi değerli diğer misafirlerimize daha konforlu ve modern ortam sunmak adına yakın gelecekte renovasyon yapmayı planladığımızı bildiririz. Bize bir şans daha tanıyıp otelimizi tekrardan ziyaret edeceğinizi umar saygılarımızı sunarız. Apostolos Papatolios Genel Müdür

Dear Can, Thank you for visiting our property. Happy to see that in general you enjoyed your stay and hope to greet you once again in the very near future. With best regards, Apostolos Papatolios General Manager

Dear Salomon, Thank you so much for visiting Sheraton Batumi Hotel. So happy to read that we were able to justify your best expectations. Hope to welcome you back soon for another great experience! With best regards, Apostolos Papatolios General Manager

Sayın Mehmet bey, İlk önce konaklamanız için otelimizi tercih ettiğiniz için çok teşekkür ederiz. Otelimizden memnun kalmamanız çok üzücü. Değerli yorumunuzu göz önünde bulunduracağımızdan emin olabilirsiniz. Bize bir şans tanıyıp otelimizi bir kez daha ziyaret edeceğinizi umar saygılarımızı sunarız. Apostolos Papatolios Genel Müdür

Уважаемая Анастасия, Огромное спасибо Вас за то, что нашли время поделиться с нами своими впечатлениями от посещения Отеля Шератон Батуми. Мы очень рады узнать что Вы остались довольны от вашего визита в наш отель. Весь персонал с нетерпением ждет вашего следующего визита. Спасибо Вам еще раз. С уважением, Апостолос Папатолиос Генеральный Менеджер

Dear Andrey, Thank you so much for your feedback. We are happy to know that you enjoyed every aspect of your visit. Hope to welcome you one again any time soon! With great respect, Apostolos Papatolios General Manager