Hoteller med pool i Batheaston

"I stayed overnight on Wednesday 3 June. On the Thursday morning I got up to find there was no hot water in my room. I had to wash and shave using cold water. Most unsatisfactory. I went to reception and the staff there was most unhelpful. I asked to make a formal complaint and asked the manager to contact me by phone or email. No follow up has been forthcoming. I feel robbed as I paid quite a high price for the room and in my opinion have not been given the customer service anyone would...

"Personalet var rigtig flinke. God morgenmad og stort værelse. Dog en smule koldt om natten. "

"Overall we liked our stay. The bed was comfortable, and we loved the pool and the grounds. We had booked a dog friendly room. When we arrived to our room, there were both dog hair and human hair in the bathtub. After cleaning the next morning it was still there. We had the dog bed removed from our room, because it was really dirty with so much dog hair from previous dogs. Not what we would expect from a 4 star hotel. We spent one of our days at the pool. The weather was amazing, so there were a...

"Me, my partner and our 2 dogs spent an amazing weekend there ❤️ The place is magical. We went for long walks around the fields, ate amazing food in the restaurant at the property, swam in a swimming pool, and enjoyed the area around. Definitely recommend to visit! Everyone was very welcoming and helpful ❤️ thank you very much!"

"Best village hotel we have ever stayed in! The staff were extremely helpful! Will be returning again!"