Hotel i Bandar Tun Razak, Kuala Lumpur

"The sound insulation is very poor. We could hear everything from next room they speak and do. There was no chair in the room at all."

"The cleaning lady was helpful.. to provide new towels daily when l dont really need them to make the room. "

"Staff was friendly and good English. The building is slightly worn. room size is adequate."

"Basic room facility. Reasonably clean. Sound insulation proofing against traffic noise very poor. "

"Room are constantly humid since almost all lack any window at all. The shower/toilet is just a glass partition inside the bedroom and it never drys. Your clothes, linen and luggage absorb the moisture and get wet. Management had no solution and refused cancellation. After strong words and 3 days, allowed upgrade to one of the few rooms with window. The “wonderful” reviews posted seem clearly fake. Cleaning staff made a great effort to make the room livable"

"Safety"

"Security staff lack professionalism. "

"The entire hotel is dirty and smells like smoke because they allow people to smoke in a poorly ventilated courtyard located in the middle of the hotel. The smoke travels throughout the hallways and under your door into your room. The rooms are also poorly ventilated, so everything smells like smoke. The street in front of the hotel also floods when it rains. The front desk staff are dishonest and will charge you double the tourism tax and then tell you to claim the extra charge directly from the...

"so far okay but no hair dryer !"