Hotel i Balante, Gapan City

"Hotellet i sig selv er flot og rart. Vi havde dog problemer med personalet generelt; det var svært at bestille poolhåndklæder (vi måtte henvende os to gange), det tog to opkald og halvanden time at bestille fish and chips til roomservice, man blev ofte glemt i længere perioder i restauranten, morgenbuffetens kvalitet og madens kvalitet var yderst varierende og til tider (nachos) direkte uspiselig. Derudover betalte vi 14000 pesos frem for 4000 ved ud-check grundet en regnefejl af personalet, som...

"Location was very convenient for our purpose."

"Place was decent, but parking is horrble at night."

"Staff were friendly and helpful, only downside was the rocky path heading to the hotel."

"Yes there is a nice courtyard and the neighborhood where you can walk your dog "

"Nice place. It is not in walking distance to any shops of places to eat. If that's okay, its a good area "

"I'll never stay there again, For example, even though I had entered my address & other info online beforehand, however, I was made to write it all down again by hand at check-in, they also took a photo of my passport, I question how they manage personal info, ... ? There was no water bottle, & not even a cup, in the room, I ordered breakfast for 8 AM when I checked in but it arrived at 9 AM, ..."

"The rooms were very clean, showers were spotless, we had a welcome kit of towels blankets the ac was nice had access to t.v room service the food was good just took a little while, the staff was friendly and for the amount of days we stayed it was inexpensive "

"Very nice little property off of AH 26, my wife and I stayed there for just one night, and i was really impressed for the price. The food menu is great as well with extremely good prices. The bathrooms were fantastic, if it had a refrigerator that would make it 5/5. Would stay again"

"Do not stay at this property. The photos are outdated and very misleading. Upon arrival, the building looked abandoned and unsettling. The room we were initially assigned was not safe or suitable for sleeping—there were many mosquitoes, and the bathroom was unsanitary. We requested a room transfer and were asked to pay additional money. Even after transferring, the new room still had mosquitoes. Both my child and I ended up with numerous mosquito bites. The staff also required a deposit to...

"Der var ikke nogen lås på værelsesdøren vi skulle betale 100 pesos for at få en lås. Der var frøer på vores værelse, personalet kunne ikke engelsk og værelset var ikke rent. Vi tog alle vores ting med os om morgenen for vi havde jo ingen lås til værelset da vi kom tilbage om aftenen havde man været inde og fjerne de få ting vi havde efterladt og gjort værelset helt rent. Men vores 7 par klipklapper så vi aldrig igen. Det vidste sig at man mente vi havde tjekket ud selvom vi ikke har haft sagt...