Hoteller nær BMW Zentrum

"Clean, well-maintained, quiet, good location. Bed was large but uncomfortable with plastic covering on the mattress under sheet that made noise with every move. Staff member was very nice and helpful over the phone, but no staff members were available in person for late check-in (approximately 9:30pm). Also, no staff members were available at check-out (approximately 10am). "

"Clean property with comfortable bed & had a jacuzzi room! Great value for the price!"

"excellent"

"Great job thank you"

"Very warm friendly welcome. Nice rooms, everything you need and more. Breakfast was ok, some things on this point can be easily better. Some fresh things are helpfull at all."

"Clean room and friendly staff "

"Very nice, peaceful"

"Despite speaking with the staff the day prior to my arrival to confirm our reservation, we showed up and were told (1) we were at the wrong hotel which was not the case, (2) then told they didn't have our reservation and were fully booked, (3) then were told it was because we used Expedia rather than booked directly, (4) then were told it was because we didn't check-in through the mobile app. It was a complete disaster. During this experience at the front desk, we also overheard their phone...

"This was our first stay at an Extended Stay and probably our last. The hotel has no amenities. Nothing in the kitchen. No plates, forks, knives, nothing. No warm breakfast. Get that at even the cheap hotels."

"Didn't enjoy the lack of amenities inside of room, did not enjoy having to pay for wifi."

"The room "

"Staff was very friendly and accommodating. They were able to allow us last minute early check in which was very much appreciated with the jet lag. Breakfast was wonderful with many options"

"Hotel is close to the airport!"

"Clean hotel, lots of amenities. The staff was great. I’ll stay at Hilton again"

"Wonderful stay - everything was perfect "

"Clean room, nice AC, the staff is amazing."

"This hotel is a total joke! I had a reservation. I arrived and was intially told that they were "overbooked". I asked where they were going to get me a room at another hotel. I was told they were not going to because it was "not their fault" but a "glitch in their system". My opinion: If it was their system which had a "glitch", then they are responsible for it! Anyway, front desk staff, while pleasant, was no help at all. There was no attempt to notify me of the "overbooking glitch" before I...

"Staff. Clean room. Comfortable and close to highway food etc."

"Loved everything. One of my 2 go to places. Wish there were more of them across the country."