Good communication up front during regular business hours, but went dark over the weekend. The place could definitely use some love and attention. It had the feel of a rookie management company/host but if they are veterans, then they only care about the bottom line. A more seasoned host wouldn’t miss things like clean pillowcases, having laundry detergent for the washer/dryer, a cheap plug-in device to make the old tv a smart one, double checking the dishes they ask their guests to clean before leaving are actually clean and having any construction work cleaned up afterwards prior to their guests arriving. The location is on a bit of a busy street, but very close to everything which was nice. Be aware of the sliding door to the bathroom because you’ll get locked in if you don’t have the strength to get out. Having a bunch of portable heaters was thoughtful. We would choose a different place to stay next time on the island.