Thank you for sharing your experience. We apologize if you felt lonely when entering the room. We understand the importance of creating a welcoming and inclusive environment for all guests. We're sorry if the staff's behavior made you uncomfortable; we'll address this issue to ensure a more positive experience for future guests. If there's anything else we can do to improve, please let us know.

Hi ,We're thrilled that you had a brilliant stay with us at Lylo, and that you like our vibe and concept!We thank you for choosing us and for your feedback, we're elated that you found it convenient to stay with us. We wish you the best and look forward to hosting you again in the future!Regards,AdiLylo Reception

Hey there Amy, thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your time at Miss Lucy's and found it to be a fun place to stay. We take pride in creating a lively and enjoyable atmosphere for our guests. Additionally, we're glad to hear that you found our location to be convenient for exploring the CBD. Providing easy access to nearby attractions and amenities is important to us, and we're pleased that our location met your needs.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future for more fun times at Miss Lucy's. Kind regards

Hi Barbara, thank you for this lovely review! We're so glad to hear that you were able to comfortably enjoy your stay with us. We're also very delighted to hear that our staff were accommodating and welcoming. We do hope to host you again in the future and we wish you all the best with your travels! Warm regards, Reception Lylo

Hey thereVenkatraman,Thank you for taking the time to leave us a review. We are delighted that you had a great time with us Thank you again for your feedback and we hope to see you again in the future. Kind regards, Mathew- Reception Team

Hey there, thank you so much for your glowing review! We're absolutely thrilled to hear that you love Lylo and that you've had great experiences with us each time you've stayed. It's wonderful to know that our staff have consistently been friendly and accommodating, and that you've found our location convenient. We're glad that you appreciate the adjacent car park and the bar joined to the hostel, which adds to the overall experience. While we understand that the pod beds may create a slightly less social atmosphere, we're delighted to hear that you've enjoyed the events and day trips we organize to foster connections among guests. Your loyalty means the world to us, and we're truly honored to be your go-to accommodation whenever you visit Auckland. We can't wait to welcome you back for many more memorable stays in the future!

Hey there Sara, thank you for your kind words! We're thrilled to hear that you found our staff friendly and helpful, and that your room was clean and neat. Providing excellent service and a comfortable environment for our guests is our top priority, so it's wonderful to know that we met your expectations in these areas. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind regards

Hey there Angela, thank you for sharing your experience with us! We're delighted to hear that you found our pods to be very comfortable and that you felt safe with our key card entry system. Ensuring the comfort and security of our guests is always our top priority, so it's fantastic to know that we met your expectations in these areas. We appreciate your feedback and hope to have the pleasure of welcoming you back for another comfortable and secure stay in the future. Kind regards,

Hey there Tomomi, thank you for taking the time to share your feedback. We're glad to hear that your room met your expectations in terms of cleanliness and matched the pictures. We apologize for any inconvenience caused by the lack of windows in your room. Your feedback is important, and we understand the impact natural light can have on the overall experience. We'll consider how we can better communicate this aspect to future guests. We appreciate your insights and hope to have the opportunity to welcome you back in the future. Kind regards

Hey there Sonya, thank you so much for the stellar 5/5 review! We are thrilled to hear that you had a fantastic experience during your stay with us. It's our goal to provide top-notch service and amenities to our guests, and we're delighted to know we hit the mark with your visit. If there's anything specific that stood out to you or if there are ways we can make your next stay even more enjoyable, please feel free to share your thoughts. We appreciate your positive feedback and look forward to welcoming you back in the future. Kind regards

It's good to hear that you found the privacy of the bottom pods convenient for older individuals. The management should address the issue of empty dispensers and ensure that guests do not have to ask for toilet paper multiple times to improve the overall guest experience. Your feedback is valuable in helping the hotel make necessary improvements for the comfort and satisfaction of all guests. Thank you for sharing your thoughts.

Hi Mieko,We're absolutely thrilled that you had a brilliant stay with us at Lylo, We thank you for choosing us and for your feedback. We wish you the best and look forward to hosting you again in the future!Regards,MathewLylo Reception

It's great to hear that you had a positive experience at the accommodation and felt safe during your stay. It's also fantastic that the pods were spacious enough for your comfort, especially being a taller individual. Meeting new people and feeling comfortable in your surroundings can truly enhance a stay. We hope to have the opportunity to host you again :)

Hi Casey,We're absolutely thrilled that you had a brilliant stay with us at Lylo, and that you love our vibe & concept. We thank you for choosing us and for your feedback, we're especially elated that our staff showed you the best that Lylo has to offer, it was a pleasure having you with us, we wish you the best and look forward to hosting you again in the future!Regards,MathewLylo Reception

Hi Jennifer, We're elated that you had a great stay with us at Lylo, we thank you for choosing us and for your feedback, we wish you the best and look forward to hosting you again in the future!Regards,MathewLylo Receptiom

Hi Yani,We're elated that you had a great stay with us at Lylo, we thank you for choosing us and for your feedback. We wish you the best and look forward to hosting you again in the future.Regards,MathewLylo Reception

Hey there Cindy, thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a very good experience during your stay. If there are any specific aspects you particularly enjoyed or if there's anything we can do to make your next visit even better, please feel free to let us know. We appreciate your support and look forward to welcoming you back in the future. Kind regards,

Hey there Monte, thank you for sharing your feedback about our pod accommodations. We appreciate your positive remarks about the pods and are pleased to hear that you found them great. We apologize for any discomfort you experienced with the temperature inside the pods. Your observation about the minimal airflow and the size of the exhaust fan is valuable feedback. We will certainly look into ways to improve the ventilation in the pods to ensure a more comfortable and pleasant stay for our guests. Your insights help us identify areas for enhancement, and we appreciate your understanding as we work towards creating a better experience. We hope to have the opportunity to welcome you back in the future. Kind regards

Hey there Robert, thank you for your fantastic feedback! We are thrilled to hear that our hostel left a lasting impression on you and that you consider it the best you've ever been to. Our team is delighted to have contributed to your positive experience. If there's anything specific that stood out to you or if there are areas where we can further improve, please feel free to share your insights. We appreciate your kind words and look forward to hosting you again in the future. Kind regards,

Hey there, thank you so much for taking the time to share your thoughts and experiences with us. We truly appreciate your feedback and are thrilled to hear that you had a positive stay at our hostel! We're delighted that you found our property to be enjoyable. Your satisfaction is our top priority, and we're glad to have met your expectations. We value your input and always strive to enhance our guests' experience. We hope to welcome you back to our hostel in the future. Thank you once again for choosing our hostel, and we look forward to hosting you again soon!

Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed your stay at our hostel and found the rooms to be clean, modern, and well-organized. We appreciate your positive comments about the Queen room's spaciousness and facilities. Your feedback about the shower tray design is noted, and we will look into addressing this issue to enhance our guests' experience. It's great to hear that our staff were helpful during your stay. We understand your desire for a later checkout time, and we appreciate your understanding of the need to prepare the room for the next guest. We are grateful for your recommendation and look forward to welcoming you back for another enjoyable stay. Thank you for choosing to stay with us!

Hey there Gregory, thank you for taking the time to share your feedback with us. We appreciate your detailed comments regarding your recent stay at our hostel. We sincerely apologize for any discomfort you experienced due to the size of the pods. We understand that each guest has unique preferences and requirements, and we regret that the pod dimensions did not meet your expectations. Our team will certainly take your height into consideration for future improvements and modifications. Regarding the ventilation and temperature in the pods, we apologize for any inconvenience caused. We are continuously working on enhancing the ventilation system to ensure a more comfortable stay for our guests. Your feedback on the fan and room temperature will be instrumental in guiding our efforts to make necessary adjustments. We also appreciate your mention of the light in the room. We are actively exploring solutions to address this concern, as we understand the importance of providing a good sleep environment for our guests. On a positive note, we're delighted to hear that you found the toilets and showers to be nice and clean. Maintaining a hygienic and pleasant environment is a top priority for us, and we're pleased to know that aspect of your stay met your expectations. We value your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future, providing you with an enhanced and more comfortable experience. Kind regards

Thank you for your feedback! We're delighted to hear that you found our location convenient, our facilities clean, and our staff helpful. Customer satisfaction is our top priority, and we strive to create a positive experience for all our guests. We appreciate your kind words and hope to welcome you back soon for another pleasant stay. Thank you for choosing us!

Hi Ronelle,We're absolutely thrilled that you had a brilliant stay with us at Lylo, We thank you for choosing us and for your feedback. We wish you the best and look forward to hosting you again in the future!Regards,MathewLylo Reception

Hi Matthew, We're happy that you had a pleasant stay with us at Lylo, we thank you for choosing us and for your feedback. We advise that you let us know the next time you stay with us so we can try to accommodate your request of a room with a window. We wish you the best and look forward to hosting you again in the future!Regards, Mathew Lylo Reception

Thank you for your positive feedback Lindsay! We're glad to hear that you had a good experience at our hostel. We aim to provide our guests with a cost-effective and convenient stay, and we're delighted that we met your expectations. We hope to have the opportunity to host you again in the future for any events or trips you may have in the area.

We're glad to hear that you found our hostel to be cost-effective and conveniently located near the harbour for the Red Bull Cliff Diving event. We strive to provide value for money and a convenient location for our guests, and we're pleased to hear that we met your expectations in these regards. Thank you for your feedback Malcolm, and we hope to have the opportunity to host you again in the future.

Thank you for your feedback. We're glad to hear that you found our new and well-maintained room in great condition, with regular cleaning during your stay. We apologize for the lack of natural light and understand that it may take some adjustment. We appreciate your suggestion about someone showing you the kitchen facilities, and will pass it along to our team for improvement. It's great to hear that you enjoyed the quality of the restaurant next door. Thank you for choosing to stay with us and we hope to welcome you again in the future.

Thank you for you rating Des! We hope you enjoyed your stay with us and we hope to have the opportunity to host you again! Safe travels!

Hi Alexander,We're absolutely thrilled that you had a brilliant stay with us at Lylo, and that you love our vibe and concept! We thank you for choosing us and for your feedback, we do advise that you let us know in advance and we will try to accommodate your request of a Room with windows as these are limited. With regards to the Showers, rest assured that the Second and Third floors are connected and the restrooms are available to use on both floors.We wish you the best and look forward to hosting you again in the future!

Thank you for your feedback Jonathan. We're glad to hear that you found Lylo to be a clean hostel with a social atmosphere that suited your needs during your stay. We apologize for any negative interactions you had with some of our front desk staff and will address this issue to ensure a more friendly and helpful experience for all guests. We appreciate your comments and hope to welcome you back for another visit in the future.

Thank you for your outstanding rating on your stay Nathan! We hope to know more about your stay with us and we hope to have you stay with us again!Safe travels!

Thank you for your glowing feedback Hyegyoung! We're delighted to hear that our Lylo Hostel in Auckland, New Zealand, has been the best hostel you've ever experienced. We take great pride in providing exceptional accommodation and services to our guests. If you have any specific reasons or aspects that made your stay memorable, we would love to hear them. We appreciate your kind words and hope to have the opportunity to welcome you back in the future!

Thank you for your positive feedback Alice! We are thrilled to hear that our hostel has been the best you've encountered in both Australia and New Zealand. Our Danish-inspired style aims to provide a unique and memorable experience for our guests. If there are specific aspects or elements of our Denmark style that you particularly enjoyed, please let us know. We appreciate your kind words and hope to have the pleasure of hosting you again in the future!

Thank you for giving us a perfect rating! We're delighted to know that you had an excellent experience with us. We strive to provide the best service possible, and we're thrilled that we met your expectations. Please don't hesitate to reach out if you have any further feedback or if there's anything else we can assist you with. We look forward to hosting you again in the future!

Thank you for your rating Tingting! We hope you enjoyed your stay with us. Feel free to let us know if there was anything that stood out to you throughout your stay or if there are any improvements we can make for your next stay.Thank you once again!

Thank you for your feedback Megan! We are glad to hear that you enjoyed your stay at our property and found the vibe to be cute and quiet. Our location near the CBD is definitely a plus for those looking for a weekend getaway. We hope to welcome you back in the future for another enjoyable stay.

Hi Jason!Thank you for your rating! We hope you enjoyed your stay with us and we look forward to having you stay with us again. Feel free to let us know if there was something you particularly enjoyed about your stay or if there is anything we can improve on please do let us know!We hope to see you again soon!

Hi Addyson we thank you for your rating! We hope you enjoyed your stay with us - feel free to let us know how your stay went with us and if there are any issues regarding your stay let us know as well please.We hope to have you stay with us again!

Thank you for your rating! Please let us know if there was a highlight of your stay or if there is anything we can improve on for your next stay with us!We hope to see you again soon!

Thank you for your feedback Wael! I'm glad to hear that you enjoyed the private pod. Is there anything in particular that stood out to you or made your experience better? We always appreciate hearing from our customers. Thank you for choosing our private pod. We hope to see you again soon!

Thank you for bringing this issue to our attention Ngaire. We apologize for the inconvenience you experienced with the ventilation and sanitation at our facilities. We will address these issues immediately to ensure a more comfortable and clean experience for our guests. We appreciate your feedback and hope to provide a better stay for you in the future.

Thank you for your positive feedback Brendan! We are glad to hear that you enjoyed our location and found our staff to be friendly and welcoming. We take pride in providing a comfortable and peaceful stay for our guests, so we're happy to hear that you had a great sleep. We hope to have the pleasure of welcoming you back again soon.

Hi Abby!! We are absolutely thrilled that you enjoyed your stay with us. We pride ourselves on keeping your space as clean as possible. Trendy and update is who we are!We look forward to seeing you again.

Hi Andrew, That 5 out of 5 tells me that you enjoyed your stay with us, which is top notch! We hope to see you again in the future and deliver an off the scale experience.

Thank you for your 10/10 rating Claire! We hope you enjoyed your stay with us and that you will choose to stay with us again!

Thank you for your 5 star rating for us!Feel free to let us know what you enjoyed most about your stay and we hope to have you stay wiht us again!

Hey there, Thank you for taking the time to leave us a review. We are glad to see that you had a great stay with us. We always strive to provide the best to our dear guest, and we are delighted that it met your expectations. Thank you for your feedback and we hope to see you again in the future.

Thank you for taking the time to rate our service Kerstin! We are thrilled to hear that you had a positive experience and gave us a 4-star rating. We strive to provide exceptional service to all of our customers, and it means a lot to us that you were satisfied. Is there anything specific that stood out to you during your visit? We would love to hear any feedback or suggestions you may have. Thank you again for choosing us and we hope to see you again soon!

Thank you so much for the 5/5 rating Kwok Yat! We are thrilled to hear that you had a positive experience with us. We strive to provide top-notch service and it means a lot to us that you have recognized our efforts. We hope to continue exceeding your expectations in the future. Thank you again for your support!