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Anmeldelser af Bally's Atlantic City Hotel & Casino

3.5 out of 5
Bally's Atlantic City Hotel & Casino
1900 Pacific Avenue, Atlantic City, NJ

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 1689 af i alt 4911 anmeldelser" "
Bedømmelse på 8 − Udmærket. 1060 af i alt 4911 anmeldelser" "
Bedømmelse på 6 − Okay. 817 af i alt 4911 anmeldelser" "
Bedømmelse på 4 − Dårligt. 659 af i alt 4911 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 686 af i alt 4911 anmeldelser" "

7,2/10

Rengøring

7,4/10

Service og personale

6,8/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Hans

Rejste i en gruppe
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
Fantastisk område, men vælger ikke Bally’s næste gang
Overnattede 1 nat i november 2023
Svar fra Hotel Mangement. den 11. nov. 2023
We apologize for any inconveniences you faced during your stay and appreciate your feedback.

10/10 Fremragende

Christina

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2022
Svar fra Hotel Management den 17. sep. 2022
Thank you for your feedback and rating. We hope to welcome you back again in the future!

8/10 Udmærket

Jens

Overnattede 2 nætter i august 2022
Svar fra Hotel Management den 3. sep. 2022
Thank you for your rating! We hope to welcome you back again in the future.

6/10 Okay

Jakob

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Slidt hotel og slidte omgivelser.
Overnattede 2 nætter i august 2022
Svar fra Hotel Operations den 31. aug. 2022
Thank you for staying at Bally's, we appreciate your feedback.

8/10 Udmærket

Donay

Rejste i en gruppe
The rooms are small and dated. Bathroom had no ventilation. The Casino itself is dark compared to other Casinos on the Boardwalk. Outside Beach Bar and The yard is Excellent. The restaurants on the upper level give small portions of food, and charge too much for a meal. I’ll rate overall experience a 3. Love Mary at the Carousel Bar.
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Alissa

Rejste med familie
Synes ikke om: Service og personale, faciliteter
Clean and staff was not available friendly but they did their job
Overnattede 1 nat i maj 2024

8/10 Udmærket

Kayla

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Dennis rooms bathroom needs cleaning properly
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 25. maj 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

2/10 Forfærdeligt

Michael

Rejste med partner
Synes ikke om: Rengøring, faciliteter
Bally's is a dump. The check in experience was terrible. The person at the desk burped in my face and then said "you know where to go" instead of just giving clear instructions on where my room is located. They let people sleep at the slots... I'd rather put a tent on the boardwalk.
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 25. maj 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

8/10 Udmærket

Christine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 25. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

6/10 Okay

Alice

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Hotel staff very pleasant, slot staff not so nice. Confused why an indoor pool would be open only weekends? Gambling experience was vey poor.
Overnattede 2 nætter i maj 2024
Svar fra Hotel Operations den 25. maj 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

6/10 Okay

ALICIA

Accommodations do not match the price point
Overnattede 2 nætter i april 2024
Svar fra Hotel Operations den 25. maj 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

6/10 Okay

Michelle

Furniture was out dated and chipped. Shower head needs to be clean and water drained slow.
Overnattede 2 nætter i maj 2024
Svar fra Hotel Operations den 25. maj 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

4/10 Dårligt

Jeffrey

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The tower we were in was old and worn out looking.
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 25. maj 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

8/10 Udmærket

Latanya

Rejste med familie
Synes ikke om: Faciliteter
It wasn’t security downstairs and homeless peolle
Overnattede 2 nætter i maj 2024
Svar fra Hotel Operations den 24. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 Fremragende

Jennifer

Rejste med partner
We were able to check in early with no issues
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 24. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

8/10 Udmærket

Darren

Synes godt om: Rengøring
Limited dining options.
Overnattede 2 nætter i maj 2024
Svar fra Hotel Operations den 24. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 Fremragende

Reynaldo

Synes godt om: Rengøring, service og personale, faciliteter
My flight was delayed and i arrived late, at first they here hesitant to assign me a room as they said their system was down. After a while they helped me and got me situated. They were helpful and made sure i was well.
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 24. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 Fremragende

Ernesto

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property for the price point.
Overnattede 2 nætter i maj 2024
Svar fra Hotel Operations den 24. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 Fremragende

Debra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and Respectful people working there
Overnattede 2 nætter i maj 2024
Svar fra Hotel Operations den 24. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

2/10 Forfærdeligt

Monica, New Fairfield

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter
This is not a family friendly area at all. Strangers were approaching us on the boardwalk. Felt unsafe while there. Pool was even 21 ?? The only probably ok thing was the yard located downstairs but they can even upgrade the games.
Overnattede 2 nætter i april 2024
Svar fra Hotel Operations den 22. maj 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

2/10 Forfærdeligt

India

Rejste med familie, Rejste med partner, Forretningsrejsende, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is DISGUSTINGLY outdated. The bathroom was filthy with molded and rusty lighting/ faucet. The walls were peeling and the roof was flaking off from previous leaks. Although it was listed as a nonsmoking room it wreaked of cigarette smoke. I arrived late with an early departure and was EXHAUSTED. While we complained, they didn’t even respond to the complaints! I reported in person and we were offered a Dunkin’ Donuts voucher as the manager’s hands were tied with what he could do. My husband and I have stayed in the past and didn’t think twice on the stay. This was a horrible experience. Do not give them your business.
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 22. maj 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

4/10 Dårligt

Michael, Merrick

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In our room the closet doors were broken, the dead bolt on door just fell off from stripped screws and chairs were ripping at seams. The dresser was positioned on from My of a giant space where another bed should have been but was not. It was a 8x10 foot space behind dresser. Over all not a place I would stay again. We were in old not new tower.
Overnattede 2 nætter i maj 2024
Svar fra Hotel Operations den 22. maj 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

2/10 Forfærdeligt

Milena

Rejste med familie
First time visiting Bally’s, the tower we stayed is the most neglected site. What an awfully experience. It’s an old and smelly tower, the room was a total disappointment . I was expecting something completely different based in the pictures posted. Unfortunately nothing good to say.
Overnattede 2 nætter i maj 2024
Svar fra Hotel Operations den 22. maj 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

6/10 Okay

Lonny

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Did not like that there was no room service done and news towels not provided. I was unaware that this had to be a request and if there was an extra charge I would never stay here again. I paid over $300 per night. I deserved better.
Overnattede 2 nætter i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience.

8/10 Udmærket

Andra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like that casino is located in the same building. I enjoy the spa and the different options for dining. The shopping area is in walking distance.
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

8/10 Udmærket

Jowita

Synes godt om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 22. maj 2024
Thank you for staying at Bally’s, we appreciate your feedback.

2/10 Forfærdeligt

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale
Do NOT rent a room in the Dennis tower! My room (382) was just above the area called The Yard—a courtyard bar with a live band. The speakers were just below my room and incredibly loud. We could not get to sleep until the band stopped playing for the night. I think any room facing the courtyard would have the same problem. Also, the thermostat did not work, no matter what it was set to and our room was extremely cold. The only way to regulate the temperature was to turn the fan off, which then made the room stuffy because of no air flow
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

10/10 Fremragende

Samantha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

8/10 Udmærket

Colleen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The cleaning staff was amazing! They always asked us what time was best to clean our room. They did an excellent job! The Dennis Tower where we stayed is dated but clean. The rooms are very spacious. Overall a very good experience.
Overnattede 6 nætter i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

8/10 Udmærket

stacy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I
Overnattede 3 nætter i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

6/10 Okay

Elier

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Rooms need renovations too old smells furniture out dated and old very loud music at night from club downstairs right under our room unable to sleep till 2 am. Bed not queen they are full size advertised as queen.
Overnattede 3 nætter i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

10/10 Fremragende

William

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fair place to stay at, cheapest on the boardwalk, got our moneys worth
Overnattede 2 nætter i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

6/10 Okay

Tess

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Things were fine, checking in was a bit odd. The person disappeared for 5-10 minutes and then didn't give an explanation why until I asked, then gave us our room keys and didn't tell me where to go or what elevators to take but the room was good!
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience.

2/10 Forfærdeligt

Melodie, Durham

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I am a disabled women who relys heavily on how a property represents themselves regarding the disabled. I didnt realize their ramps were always the farthest distance away from where primary functional areas are. The website didnt say you had to go to a third party to rent a scooter or wheelchair and that you had to rent prior to when you arrive. Then all the restaurants were not conveniently located, so the decision to order room service is a must. No one told us that we wouldnt get all of the food we ordered, and when we called to ask for our money back, the person said they would have to talk with the server. Well i know that i didnt get the chicken wings, and the reference that I was lying is not customer orientated
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

4/10 Dårligt

William

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Check in staff was rude , unprofessional , poorly trained. They could not even check me in for the right dates or handle me paying the outstanding amount owing in cash. They charged the amount owing upon my check in on to my credit card even though I told them I wanted to pay that amount in cash first When I pointed out the error to the check in clerk and asked her to cancel the transaction , she said she could not. This error by the clerk cost me additional service fees on my card. She did not care. The clerk presented me with a form to sign. I said I I asked to speak to the Manager. The Manager came , listened to my complaint and said the transaction could not be cancelled. During my conversation with the Manager the clerk rudely walked away. The Manager was basically useless. Neither the clerk , nor the Manager apologized. My room was not cleaned the next day , nor were the towels replaced. I went down to the Front desk to raise my concerns about no fresh towels , my bed was not made nor was the room cleaned. The clerk was just as rude as the check in clerk and said they do not make the bed , or replace the towels , or clean the room during the stay. I could get fresh towels if I requested them daily. I had to pay Resort Fees even though the pool and spa were closed , not even a newspaper in the lobby and parking was a additional fee. I received nothing for my resort fees. The Resort Fees should be refunded.Casino Mens Washrooms were horrible.Nomoreroom
Overnattede 4 nætter i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

6/10 Okay

Marianne

I virtually had a windowless room
Overnattede 2 nætter i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

10/10 Fremragende

Elsa

Muy bien
Overnattede 2 nætter i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

6/10 Okay

JOHN, harleysville

Rejste med partner
Synes godt om: Rengøring
Was an average hotel. Nothing special.
Overnattede 4 nætter i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 Fremragende

Samantha

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 18. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

6/10 Okay

Beverly

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
As for the property itself. Super underwhelming. Maybe I stayed in the bad tower (Dennis) but it wasn’t very clean and had a weird smell but I’m not going to complain for a 2 night stay by myself. The water in the shower did not drain and there were stains everywhere on everything. Maybe it would be different in another tower. As for accessibility, I chose this hotel so that I could easily walk places but the one time I needed a taxi it was a 20 minute wait. The taxi driver told me that no taxis go to this hotel and they need to be called to go. So I guess you’re better off with an Uber if you are trying to go somewhere. Hotel was cheap enough but I’d never stay here again.
Overnattede 2 nætter i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

4/10 Dårligt

Aubrey

Rejste med partner
Synes ikke om: Rengøring, service og personale
Our room was very dirty. Carpet had not been vacuumed as evident by the sock left in the corner and paper shreds on the floor. Shower door had not been wiped down and had water spots on the full door. Since we were only staying overnight, we didn't get a chance to advise them until checkout. When we did tell the clerk, she acted like she didn't care,
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

8/10 Udmærket

Jeremy

Rejste med familie
Synes godt om: Rengøring
N/A
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 21. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

6/10 Okay

Zelin

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Dennis tower is dirty
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 17. maj 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

2/10 Forfærdeligt

Katie

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Horrible customer service
Overnattede 3 nætter i maj 2024
Svar fra Hotel Operations den 17. maj 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

10/10 Fremragende

Yngrid

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like everything
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 17. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 Fremragende

Jamal

Rejste med partner
Carpet in hallways needs replacing. The furniture in the room was clearly worn and aged and needs replacing.
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 16. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

6/10 Okay

Makeba

Rejste med familie
Synes ikke om: Service og personale
The person at the counter for check-in was not pleasant. I had a question regarding the charge, and instead of letting me know she was getting a manager, she just left the desk. Then the manager came out. I explained my covered, and he seemed annoyed and then walked off.
Overnattede 2 nætter i maj 2024
Svar fra Hotel Operations den 16. maj 2024
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

10/10 Fremragende

lucille

Need better housekeeping
Overnattede 4 nætter i februar 2024
Svar fra Hotel Operations den 16. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 Fremragende

lucille

Rejste i en gruppe
Synes godt om: Rengøring
The room I stayed in needed a good dusting, lamp was dust on shade and base of lamp,more attention needed for cleaning.
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 16. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.

10/10 Fremragende

James, Middletown

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I don’t like check in is 4:00 and check out should be noon not 11:00
Overnattede 1 nat i maj 2024
Svar fra Hotel Operations den 15. maj 2024
Thank you for staying at Bally's, we appreciate your feedback.