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Anmeldelser af Embassy Suites by Hilton Atlanta Midtown

3.5 out of 5
Embassy Suites by Hilton Atlanta Midtown
290 17th Street NW, Atlanta, GA

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 297 af i alt 641 anmeldelser" "
Bedømmelse på 8 − Udmærket. 101 af i alt 641 anmeldelser" "
Bedømmelse på 6 − Okay. 105 af i alt 641 anmeldelser" "
Bedømmelse på 4 − Dårligt. 57 af i alt 641 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 81 af i alt 641 anmeldelser" "

8,6/10

Rengøring

7,8/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Kattie

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The staff was very friendly and helpful. I had to wait on fresh towels, that was ok. However, this location is in need of a deep cleaning. There were stains everywhere, the carpet, the curtains even the pool furniture. The pool area dirty, floor needed mopping. A dirt ring even in the pool. I asked for an early check in, didn’t realize that would lead to me having to clear the bathroom myself.
Overnattede 3 nætter i maj 2024

4/10 Dårligt

Eric

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
My Air conditioner stopped working in the middle of the night. Breakfast service was horrible. Staff refused to put out ample service items so you could serve yourself. To get a bowl, you had to asked. I’m a lifetime Diamond Member. I was just shocked with the level of service from Embassy Suites in this area-especially seeing the beautiful surrounding areas.
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Jamie, Tappahannock

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Not up to embassy standards with a lack of breakfast food everyday. Understaffed bartenders during reception time. Never cleaning the room nor any clean towels given any day outside of the first day even though we requested them many times.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Cheri Denese

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location to access all parts of town. Helpful, professional and welcoming front desk staff. Very clean and spacious rooms.
Overnattede 1 nat i maj 2024
Svar fra Sean McDonald: AGM den 21. maj 2024
Thank you for taking the time to share your experience with us, I am so happy to hear that you enjoyed your stay all the way through. Thank you for choosing us as your home away from home and we look forward to seeing you again in the near future.

10/10 Fremragende

Yimei, Morganville

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
hotel breakfast is very good, room is spacious, staff is friendly!
Overnattede 4 nætter i maj 2024
Svar fra Sean McDonald: AGM den 12. maj 2024
Thank you for taking the time to share your experience with us. We sincerely appreciate you choosing us as your home away from home and we truly look forward to seeing you again.

8/10 Udmærket

LANICCA N

Rejste i en gruppe
This was a business and personal trip for me. There were several issues that needed addressing. On arrival we were assigned a room that wasn’t quite finished ie: paint etc. We notified front desk and was moved. In the new assigned room there were noisy neighbors upstairs that had kids running all night 2x in which paint from the ceiling was in my belongings, and it shook loose the desk ceiling light from it’s foundation. I reported that to front desk and immediately and Jordan was apologetic and offered to move us again. We declined and Jordan was notified within minutes Jordan had security address the issue and the light was fixed. Jordan and his team made it enjoyable by remaining Professional, Courteous, and taking great care and pride at Embassy Suites and in the Hilton brand.
Overnattede 4 nætter i maj 2024
Svar fra Sean McDonald: AGM den 18. maj 2024
Thank you for taking the time to share your experience with us, I am so happy to hear that you enjoyed your stay all the way through despite the initial discrepancy upon arrival. Thank you for choosing us as your home away from home and we look forward to seeing you again in the near future.

4/10 Dårligt

Quinton

Rejste med familie
Synes godt om: Rengøring, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Twice the toilet clogged. I had to remedy that the 2nd time because no one else came to do it when called. Nice to have complimentary happy hour but they were out of half the drink selection. Slept on a roll out which was like a bag of rocks.
Overnattede 2 nætter i maj 2024
Svar fra Sean McDonald: AGM den 10. maj 2024
Thank you for taking the time to share your experience with us, it seems as though we may have slightly missed the mark with making this a great stay for you. If there is anything we can do to help rectify this, please contact hotel management. We do sincerely hope your future travel plans in Atlanta will bring you back to our lovely establishment.Have a great day.

6/10 Okay

Navanda

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Sean McDonald: AGM den 10. maj 2024
Thank you for taking the time to share your experience with us, we hope your future travel plans in Atlanta will bring you back to our lovely establishment.Have a great day.

10/10 Fremragende

Leslee D

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
newer hotel very clean
Overnattede 3 nætter i maj 2024
Svar fra Sean McDonald: AGM den 8. maj 2024
Thank you for sharing your feedback with us, please do not hesitate to reach out if your future travel includes a stay in Atlanta.

8/10 Udmærket

Mi

Overnattede 3 nætter i april 2024

10/10 Fremragende

Marquis

Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Karen

Rejste med familie
Synes ikke om: Rengøring, service og personale
The staff do not know what they are doing. Once on loaction we booked another room. Are card was charged for the amount agreed upon. After leaving the property they charged our card another time for a random amount and are now refusing to refund me. Do not stay here!!!!!!!
Svar fra Sean McDonald: AGM den 10. maj 2024
Thank you for taking the time to share your experience with us, it seems as though we may have slightly missed the mark with making this a great stay for you. Please contact hotel management to discuss any infractions and how we can make things right for you. We do sincerely hope your future travel plans in Atlanta will bring you back to our lovely establishment.Have a great day.

6/10 Okay

Graeme

Overnattede 4 nætter i april 2024
Svar fra Sean McDonald: AGM den 21. maj 2024
Thank you for taking the time to share your experience with us & for choosing us as your home away from home and we look forward to seeing you again in the near future.

8/10 Udmærket

BillyandKaren

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The hotel is great- loved the room and lobby and restaurant. The staff was bored and rude in all interactions. It is LOUD! There were screaming kids in the pool All night long. Hilton desperately needs to institute adult hours… especially for the pool!
Overnattede 1 nat i april 2024
Svar fra Sean McDonald: AGM den 23. apr. 2024
I am sorry to hear that we missed the mark with ensuring that your stay was comfortable and peaceful. As we cannot determine the clientele that we receive, we are making strong efforts to implement quiet hours for our guests that require that peace of mind. We hope to see you in the near future.

10/10 Fremragende

Lydia

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were all very friendly and helpful.
Overnattede 3 nætter i april 2024
Svar fra Sean McDonald: AGM den 23. apr. 2024
Thank you for your feedback, we sincerely appreciate your business and look forward to seeing you again in the near future.

10/10 Fremragende

Robin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When I arrived I was greeted with a friendly smile and excellent customer service by Rolo. He was very helpful, informative, and a pleasure to work with. The room was in great condition; clean and spacious. I was only in for one night but would happily stay here longer.
Overnattede 1 nat i april 2024
Svar fra Sean McDonald: AGM den 23. apr. 2024
Hi there, Thank you for your feedback based on your experience with us, I will be happy to share with Roger about how helpful he was during your check-in process. We look forward to seeing you again soon.

2/10 Forfærdeligt

Phillip

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Paid for a city view but got a ceiling view. Couch was stained with something red. Room was smaller than pictures advertised. I accidentally paid with the wrong form of payment and no one would help fix the problem. I paid 212 for the room, but my receipt said the rool only cost 137.
Overnattede 1 nat i april 2024
Svar fra Sean McDonald: AGM den 26. apr. 2024
On behalf of the entire team here, I would like to sincerely apologize for your stay not being as rewarding as you would have liked it to be. It seems there was a system error with room types being implemented from our 3-party systems, however I would like to make it up to you in the future. If your travel plans include a stay in Atlanta, please do not hesitate to reach out to me so that we can ensure a wonderful experience for you and your party.

6/10 Okay

Shanona

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter
The hotel was very nice, but the whole hotel was full of kids and teenagers. So it was very busy and very loud. We should have been notified of the parties so we could have changed dates or hotels.
Overnattede 2 nætter i april 2024
Svar fra Sean McDonald: AGM den 23. apr. 2024
I sincerely apologize for the amount of youth members that caused a disruption in your stay, unfortunately, we cannot pre-determine the clientele coming in, we can only prepare as best for our busy weekends. We will make a stronger effort to ensure that we provide the quality service that we are best known for.

6/10 Okay

kimberly

Rejste med familie
Synes godt om: Rengøring, service og personale
I was not pleased with the set up of this location of Embassy Suites. It was somewhar complicated navigating to the front of the hotel because signs directed guests to go directly into parking deck which was frustrating for my first night of checkin. The facility is downsized (room/suite was meager and decorative barn door for bathroom was a fail) as an Embassy Suites hotel but the decor and environment is attractive. Customer service by the desk clerk and dining room attendants were good. Parking was overpriced ($45/night) and guests should be given warning about that required fee before booking.
Overnattede 2 nætter i april 2024
Svar fra Sean McDonald: AGM den 14. apr. 2024
On behalf of the team here, I would like to sincerely apologize for the parking confusion that occurred. Looking over your review, it seems that we may not have hit the target as expected. Please contact the management team from the hotel so that we can rectify the matter and ensure a great stay in the future.

6/10 Okay

Cleopatra

Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
Arrived early by Amtrak. Jordan assigned me a room because I had to go to Court. When I returned st around 4pm. The front desk person had assigned my room to someone else. Refused to assigned me a room with windows or patio that open for fresh air. My reason for staying at Embassy Suites because I am Chlostrophobic. House keeping Manager changed my room to one that had a balcony for fresh air. Had trouble out of this same Front Desk Manager with my last stay at Embassy Suites midtown Atlanta. He needs training or needs to not represent Hilton Hotels. As a SilverHonirs Member this is not the treatment I am accustomed to from Hilton Hotels.
Overnattede 1 nat i april 2024
Svar fra Sean McDonald: AGM den 14. apr. 2024
On behalf of the team here, I would like to sincerely apologize for the infractions that occurred. Looking over your review, it seems that we may not have hit the target as expected. Please contact the management team from the hotel so that we can rectify the matter and ensure a great stay in the future.

8/10 Udmærket

Whitney

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking is $45 a day which is outrageous.
Overnattede 2 nætter i april 2024
Svar fra Sean McDonald: AGM den 14. apr. 2024
Thank you for sharing your feedback. While parking is always going to be a challenge in major cities, we have opted for a rate that is reasonable for our guests while challenging the rates of other properties in the area. In the future, if your travel plans brings you back to our area, please feel free to reach out to a member of management, so that we can make your stay a little bit sweeter.

10/10 Fremragende

Kayla

Overnattede 1 nat i april 2024
Svar fra Sean McDonald: AGM den 28. apr. 2024
Thank you for the amazing 5 out of 5 review, we hope you get a chance to stay at our property again soon.

10/10 Fremragende

Curtis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was very clean staff very welcoming
Overnattede 2 nætter i april 2024
Svar fra Sean McDonald: AGM den 8. apr. 2024
Thank you for taking the time to share your experience with us, our team works effortlessly to create the best experience for our guests, and we look forward to seeing you again soon.

10/10 Fremragende

Farley Mariane

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was attentive and nice. They have a heated pool. Couple of various restaurants surrounding the property and it’s near to Target. $45 for a overnight parking is actually worth it.
Overnattede 1 nat i april 2024
Svar fra Sean McDonald: AGM den 8. apr. 2024
Thank you for taking the time to share your experience with us, our team works effortlessly to create the best experience for our guests. While parking will always be a tough topic in major cities, I am happy that your over experience was rewarding & we look forward to seeing you again soon.

10/10 Fremragende

Cheri

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and good staff.. didn’t like that the fire alarm went off in the middle of the night
Overnattede 2 nætter i april 2024
Svar fra Sean McDonald: AGM den 8. apr. 2024
Thank you for taking the time to share your experience with us, our team works effortlessly to create the best experience for our guests. On behalf of our entire team, I sincerely apology for the inconvenience the unwarranted fire alarm may have caused and how that impacted your overall experience. We would love an opportunity to make things right, please feel free to reach out to a member of management when looking at Atlanta hotels for your future stays, we look forward to seeing you again soon.

2/10 Forfærdeligt

Angelica

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I was not informed that they were no housekeeping in the weekends , no towels and the bathroom and the pool, the fire alarms were on at midnight with no explanation, front desk was no able to answer questions, and I book the room from queen side bed and they provided me full side bed.
Overnattede 2 nætter i april 2024
Svar fra Sean McDonald: AGM den 8. apr. 2024
On behalf of the entire team here, I would like to sincerely apologize for the overall experience you had during your stay here, with the overview of your surview, it seems we completely missed the mark from an overall standpoint and that is not who we are. I will be forwarding these notes over to the department heads of our team to figure out what went wrong and how can we make it a smoother process and better experience overall. Please allow us the opportunity to make things right if your future travels entail a stay in the Metro Atlanta area. I feel you will be amazed by the changes and upgrades coming.

6/10 Okay

David

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I liked the location in midtown, however they could have done a better job keeping the breakfast serving line better replenished with fresh food
Overnattede 1 nat i april 2024
Svar fra Sean McDonald: AGM den 8. apr. 2024
Thank you for taking the time to share your experience with us about your stay. While we work effortlessly to create the best possible experience for our guests, we sometimes fall a little short. Moving forward, we will ensure that we have the proper manpower to withstand the demand of our weekend guests. Thank you for choosing us as your home away from home.

6/10 Okay

Raymond

The room thàt I stayed in needed a couple of things fixed. The toilet didn't flush completely. The tv in the front room was problematic in that the picture was very dark and could not be seen. No complimentary coffee machine. No laundry bags available.
Overnattede 2 nætter i april 2024
Svar fra Sean McDonald: AGM den 8. apr. 2024
On behalf of the entire team here, I would like to sincerely apologize for the overall experience you had during your stay here, with the overview of your surview, it seems we completely missed the mark from an overall standpoint and that is not who we are. I will be forwarding these notes over to the department heads of our team to figure out what went wrong and how can we make it a smoother process and better experience overall. Please allow us the opportunity to make things right if your future travels entail a stay in the Metro Atlanta area. I feel you will be amazed by the changes and upgrades coming.

2/10 Forfærdeligt

George

Cant check in
Overnattede 1 nat i april 2024
Svar fra Sean McDonald: AGM den 8. apr. 2024
Please reach out to a member of management for a detailed description of the check in experience for you. We would love an opportunity to elevate our methods with constructive feedback from our guests.

6/10 Okay

Emil

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
They didn't have our room ready at 6:30 and check in was at 4. The breakfast was very lackluster as well. Great location but staff could be more accomodating.
Overnattede 2 nætter i marts 2024
Svar fra Sean McDonald: AGM den 3. apr. 2024
I am so sorry to hear that your experience has been less than satisfactory. You are absolutely right your guaranteed check-in time of 4pm should have been honored. I am also saddened that you weren't able to enjoy a fulfilling breakfast, which is something Embassy Suites is known for. Please allow me the opportunity to take these notes to the respective department heads to address & prevent these concerns from happening for future guests. We hope that you take the opportunity to stay with us in the future as the improvements coming will amaze you.

10/10 Fremragende

Lesia, North Charleston

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love the Embassy Suite hotel this by far is the next best location aside from the one in Charlotte they offer a great happy hour and breakfast.
Overnattede 1 nat i marts 2024
Svar fra Sean McDonald: AGM den 1. apr. 2024
Thank you so much for your kind words, while we aim to be the best, I am happy that we are upholding the amazing standards that you have grown to love from the Embassy Suites brand. We look forward to seeing you in the near future.

6/10 Okay

Brenda

Rejste med familie
Synes ikke om: Rengøring
Housekeeping non existent. 3 night stay and they never came. Had to go get towels and tp ourselves.
Overnattede 3 nætter i marts 2024
Svar fra Sean McDonald: AGM den 1. apr. 2024
My apologies that you were not able to get service during the time expected, I will be sure to pass this survey over to our housekeeping to see where we dropped the ball and to prevent that from happening again. Please consider us as an option for future stays as we are working effortlessly to be the best we can be.

8/10 Udmærket

Tiera

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Sean McDonald: AGM den 30. mar. 2024
No words mean we simply left you speechless, thank you for taking the time to review our property. We look forward to seeing you in the near future.

8/10 Udmærket

Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice environment
Overnattede 1 nat i marts 2024
Svar fra Sean McDonald: AGM den 26. mar. 2024
Thank you for joining us here at Embassy Suites Atlanta Midtown, we hope you had a memorable experience, and we look forward to seeing you in the near future.

10/10 Fremragende

Dealando, Acworth

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Sean McDonald: AGM den 26. mar. 2024
Thank you for joining us here at Embassy Suites Atlanta Midtown, we hope you had a memorable experience, and we look forward to seeing you in the near future.

10/10 Fremragende

Aaron

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Proper and Modern
Overnattede 1 nat i marts 2024
Svar fra Sean McDonald: AGM den 25. mar. 2024
Thank you so much for taking the time to share about your experience here at the Embassy Suites Atlanta Midtown. We look forward to seeing you in the near future.

8/10 Udmærket

Olsheath

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
My concern is that I paid for a king-size bed and received a queen for my stay. This is the second time I have booked with Expedia, and the room booked is not what I received. I think this is again false advertising, for which reason I am writing. During my last hotel stay, I had to log back downstairs with travel bags and await a room change. This is truly an inconvenience.
Overnattede 4 nætter i marts 2024
Svar fra Sean McDonald: AGM den 25. mar. 2024
I sincerely apologize for the inconvenience this has caused you, with system room types thrid party reservations may have a slight delay in the transportation of information to the actual hotel. We do our best to accommodate the room types requested however overbooking does come into play. Feel free to make your future reservations through the actual Hilton website to have it automatically populated in our systems.

4/10 Dårligt

Ebony

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 3 nætter i marts 2024
Svar fra Sean McDonald: AGM den 25. mar. 2024
It seems as though we slightly missed the mark of making your stay great, please feel free to contact the hotel directly to discuss the infractions and how we can make it better for you and future guests.

8/10 Udmærket

Erica

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Bar tender was less than friendly and charged gratuity for every check. House keeping took all our towels even though they were hung up and did not replenish them. When I called the front desk they said we had to come to the front desk to get them. We had four people in our room and they would only give me two towels.
Overnattede 2 nætter i marts 2024
Svar fra Sean McDonald: AGM den 25. mar. 2024
My sincere apologies that your stay was not as pleasant as expected. There are notes from your review that will be taken to each individual department to ensure a better experience for our guests. In relation to the gratuities, our system automates the gratuities per check not the actual agent, I apologize for any confusion this may cost as our team members are here to provide a great experience for all parties.

6/10 Okay

Richard

Overnattede 1 nat i marts 2024
Svar fra Sean McDonald: AGM den 25. mar. 2024
It seems as though we slightly missed the mark of making your stay great, please feel free to contact the hotel directly to discuss the infractions and how we can make it better for you and future guests.

10/10 Fremragende

Sasha LaShae

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this property. I will say, make sure you call Expedia ahead of time to get you booking ID. Hilton could not find my reservation at first, took about 20 minutes to get entitling sorted out. But the staff was super friendly and patient. Parking is $45 per day, but you are super close to everything. They also give you 2 complimentary drinks at the bar. Will definitely be staying at this location again.
Overnattede 2 nætter i marts 2024
Svar fra Sean McDonald: AGM den 25. mar. 2024
Thank you so much for your kind words about your experience here, I will be happy to share this with the team and we look forward to seeing you in the near future.

10/10 Fremragende

Jacquelyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like the delicious made to order omelettes
Overnattede 3 nætter i marts 2024
Svar fra Sean McDonald: AGM den 25. mar. 2024
Thank you for taking the time to review our lovely hotel, we look forward to hosting you again in the near future.

10/10 Fremragende

Jerman

Overnattede 1 nat i marts 2024
Svar fra Sean McDonald: AGM den 30. mar. 2024
No words mean we simply left you speechless, thank you for taking the time to review our property. We look forward to seeing you in the near future.

8/10 Udmærket

Jonelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Sean McDonald: AGM den 25. mar. 2024
No words just simply mean, we left you speechless, thank you for choosing us as your destination choice for your time in Atlanta, we hope to see you again soon.

10/10 Fremragende

Whittany

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Perfect for a stay away from home
Overnattede 2 nætter i marts 2024
Svar fra Sean McDonald: AGM den 25. mar. 2024
Thank you so much for your kind words about your experience here, I will be happy to share this with the team and we look forward to seeing you in the near future.

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Sean McDonald: AGM den 25. mar. 2024
No words just simply mean, we left you speechless, thank you for choosing us as your destination choice for your time in Atlanta, we hope to see you again soon.

10/10 Fremragende

Tonia

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Sean McDonald: AGM den 25. mar. 2024
Thank you so much for your kind words about your experience here, I will be happy to share this with the team and we look forward to seeing you in the near future.

10/10 Fremragende

satish

Overnattede 1 nat i februar 2024
Svar fra Sean McDonald: AGM den 25. mar. 2024
No words just simply mean, we left you speechless, thank you for choosing us as your destination choice for your time in Atlanta, we hope to see you again soon.

4/10 Dårligt

Angela, BRENTWOOD

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Sean McDonald: AGM den 25. mar. 2024
Please contact the hotel directly to discuss the details of your stay and how we can make things right for you and other guests in the near future.

10/10 Fremragende

Azu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Restaurant/bar could of stayed open longer on a weekend… Few Plates at breakfast were dirty… Did not live the bathroom door, didn’t lock
Overnattede 1 nat i februar 2024
Svar fra Sean McDonald: AGM den 25. mar. 2024
We have made great progress in providing a more rewarding experience for our guests. Please stop by and visit us as we now offer a lunch menu Monday - Saturday.