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Anmeldelser af Civitel Attik Rooms & Suites

3.5 out of 5
Civitel Attik Rooms & Suites
11 Olympias St., Marousi, Attiki

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 80 af i alt 188 anmeldelser" "
Bedømmelse på 8 − Udmærket. 64 af i alt 188 anmeldelser" "
Bedømmelse på 6 − Okay. 28 af i alt 188 anmeldelser" "
Bedømmelse på 4 − Dårligt. 11 af i alt 188 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 188 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Quiet neighborhood in Marousi
Ok to find but google map leads you to the old entrance which is now locked. Public parking nearby was relatively easy to find. Checkin was friendly and nice. Pool was closed presumably due to pandemic. Room ok and clean. Aircon was a bit difficult to control. Dinner and breakfast of sufficient but not high quality.
Overnattede 1 nat i maj 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear Guest,We would like to thank you for taking the time to offer us your honest feedback. It is with great concern to note that you were not fully satisfied with our services. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.With Kind Regards,

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Satisfied, as usual
Friendly and helpful staff, clean room, covid rules observed. Enjoyed my stay also this time.
Overnattede 5 nætter i maj 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear Michael,Thank you for staying in Civitel Attik Rooms & Suites and sharing your positive rating. We are very glad to receive your compliments about staff, room and stay. We would love to welcome you back in the nearest future.With Best Regards,

10/10 Fremragende

Gitte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et godt valg
Fin service og morgenmad og stor værelse. Stille område men nær S-tog og tog til lufthavnen.
Overnattede 4 nætter i maj 2017
Dear guest, Thank you for having chosen the Civitel Attik. You kind comments are very much appreciated. Hope to have the chance of welcoming you back soon. Kind Regards, Manos Yannoulakis General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rent og pænt hotel
Super venligt personale og virkelig lækre omgivelser. Ligger i gå afstand til et godt område med masser af mulighed for at finde spisesteder, shopping mv.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great choice
Spacious rooms, polite and helpful staff and a quiet location has made this a nice experience.
Svar fra General Manager den 10. aug. 2016
Dear guest I am glad to hear that you enjoyed your stay with us and that you would recommend us to afriend. We hope to welcome you back to the hotel in the near future. Kind regards, Manos Yannoulakis General Manager

10/10 Fremragende

Gitte, Køge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great choice
Spacious rooms, polite and helpful staff and a quiet location has made this a nice experience.
Svar fra General Manager den 10. aug. 2016
Dear guest I am glad to hear that you enjoyed your stay with us and that you would recommend us to afriend. We hope to welcome you back to the hotel in the near future. Kind regards, Manos Yannoulakis General Maanger

10/10 Fremragende

Malik, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Forstadsperle
Vi valgte hotellet til tre hurtige dage, hvor museer og sights skulle besøges. Nærheden til metro gjorde det nogenlunde lige så let at komme til sights som ved tidligere ophold på byhoteller selv om der naturligvis skulle bruges gns. 20 min ekstra til transport hver vej. Til gengæld føler vi at vi har fået top hotelkvalitet, både med personlig service, værelsesstandard og renlighed. Det er imponerende, at der er room-service - til gengæld er restaurantens udbud det samme som room-service. Lille udvalg, men gode ting.
Svar fra George den 31. maj 2014
Dear Guest, Thank you for your stay with us and for taking the time to write your comments. Thank you once more for selecting CIVITEL ATTIK. Kind regards, Georgios Kilias General Manager

10/10 Fremragende

Jeff

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is in a good area and only a few blocks from the metro train.
Overnattede 1 nat i maj 2024
Svar fra Civitel Attik den 10. maj 2024
Dear Jeff,Thank you very much for taking the time to rate Civitel Attik Rooms & Suites with 5 stars, we are glad to know that you have had an amazing stay.We value your feedback and look forward to welcoming you back soon.Best regards,

10/10 Fremragende

Jenny

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sehr sauber undtoll eingerichtet und Hundefreundlich!!!!
Overnattede 1 nat i januar 2024
Svar fra Civitel Attik den 30. jan. 2024
Dear Jenny,Thank you for your overall positive response. We are sharing your excitement and awaiting for you to welcome back at Civitel Attik Rooms & Suites. Best regards,

10/10 Fremragende

Daniel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service
Overnattede 2 nætter i december 2023
Svar fra Civitel Attik den 4. jan. 2024
Dear Daniel,First and foremost we would like to thank you for choosing Civitel Attik Rooms & Suites for your stay. We are pleased to note that you enjoyed the comforts of our hotel including our service. We would love to welcome you back in the nearest future.With Best Regards,

10/10 Fremragende

CHRISTINE JUNE

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet area with easy access to the Metro to get to the centre of Athens. Staff always friendly and helpful We have stayed at this Hotel for many years when we visit our Greek friends in Marousi. Many rooms have now been refurbished, most overlook the Pool. Plenty of places to sit outside
Overnattede 5 nætter i november 2023
Svar fra Civitel Attik den 13. dec. 2023
Dear Christine, Let us thank you for choosing Civitel Attik Rooms & Suites for your stay and we are glad we were able to meet your expectations. We are proud to know that you enjoyed your comfortable room and polite staff. We would love to welcome you back in the nearest future.Kind Regards,

10/10 Fremragende

?a?ß??a

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything
Overnattede 2 nætter i december 2023
Svar fra Civitel Attik den 7. dec. 2023
Dear ?a?ß??a,Thank you for choosing to visit Civitel Attik Rooms & Suites. We have well noted and appreciated your lovely rating! Do look forward to welcoming you back soon.With best regards,

10/10 Fremragende

Rebecca

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is located in the middle of a quiet residential neighborhood. The Staff is friendly and accommodating, the rooms are clean, and the grounds are quiet and open. The only downside for me is that there too few restaurant and shopping options within walking distance. I also recommend ordering taxis through the Uber app since it may be difficult to find an empty cab passing through the area.
Svar fra Civitel Attik den 21. nov. 2023
Dear Rebecca,Let us thank you for choosing Civitel Attik Rooms & Suites for your stay and we are glad we were able to meet and exeed your expectations. We are delighted to hear that you had a positive experience at our hotel and that you enjoyed the great service of our staff & the comfort of your room. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Kind Regards,

10/10 Fremragende

Mordkhai

Overnattede 1 nat i oktober 2023
Svar fra Civitel Attik den 11. okt. 2023
Dear GuestGreetings from Civitel Attik Rooms & Suites!Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

Ann

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved it all! This was my third time staying here and they have always been considerate, helpful, and kind.
Overnattede 2 nætter i september 2023
Svar fra Civitel Attik den 11. okt. 2023
Dear Ann,Thank you for staying at Civitel Attik Rooms & Suites. We would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and we have shared your feedback with our entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely,

4/10 Dårligt

chris

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
uncomfortable bed
Overnattede 1 nat i august 2023
Svar fra Civitel Attik den 6. sep. 2023
Dear Guest,We would like to thank you for taking the time to offer us your honest feedback. It is with great concern to note that you were not fully satisfied with the bed. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunity to welcome you back and prove that we can serve you better.Kind Regards,

6/10 Okay

Alex

Overnattede 6 nætter i august 2023
Svar fra Civitel Attik den 6. sep. 2023
Dear Alex,Thank you very much for choosing to stay at Civitel Attik Rooms & Suites, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,

10/10 Fremragende

ADI AVRAHAM, Ashdod

Overnattede 1 nat i juli 2023
Svar fra Civitel Attik den 6. sep. 2023
Dear ADI AVRAHAM,Many thanks for choosing to visit Civitel Attik Rooms & Suites. Your great rating is well noted. Look forward to welcoming you back in the near future.With kind regards,

10/10 Fremragende

Eleni, FLUSHING

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juni 2023

10/10 Fremragende

Vatsal

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Really great experience staying at the property. Surrounding and transport is very helpful and convenient.
Overnattede 2 nætter i maj 2023
Svar fra Civitel Attik den 30. maj 2023
Dear Vatsal,Let us thank you for staying with us at Civitel Attik Rooms & Suites. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to Maroussi.Kind regards,

4/10 Dårligt

Adrian

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The room was a bit downmarket for 115 Euro a night. I have stayed in Superb properties in London a more expensive city for the same price and with amazing facilities. However, at the Civitel Marousi the rooms are a bit tired. The bathroom was positively Soviet. The showerhead hung down 0n the floor as the bracket was broken, and the shower area was covered in back mold. I had to ask for coffee facilities in the room when my colleagues explained they had coffee in their rooms. This was booked as a superior room but it wasn't unless the other rooms were terrible. Breakfast was OK and the saving grace was the cleaners kept the room very clean. The worst thing was a school party with teenagers raging around the building until 4 am like a prison riot. There was so much screaming I thought at one stage that a girl was being attacked. When I called reception nothing much happened. I would avoid this hotel.
Overnattede 4 nætter i marts 2023
Svar fra Dimitra Koumpouni den 3. apr. 2023
Dear Adrian, Thank you for choosing to stay at Civitel Attik Rooms & Suites and for bringing your review to our attention. It's great to hear that you were happy with our staff's performance and our breakfast. On the other hand, we are concerned to note that you weren't fully satisfied with your room. We have taken into consideration your comments and have shared these with my colleagues in order to improve our hotel . We wish you could give us another chance to win you back.With Kind Regards,Dimitra KoumpouniHotel Manager

10/10 Fremragende

Christof

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Großzügige Zimmer
Overnattede 1 nat i marts 2023
Svar fra Civitel Attik den 13. mar. 2023
Sehr geehrte/r Christof,Wir danken Ihnen, dass Sie sich für Civitel Attik Rooms & Suites entschieden haben und freuen uns ganz besonders über Ihre gute Beurteilung. Hoffentlich können wir Sie bald wieder bei uns begrüßen.Mit herzlichen Grüßen,

10/10 Fremragende

patrick

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really enjoyed our stay and mini bar was a nice touch thanks
Overnattede 1 nat i oktober 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear patrick,Let us thank you for recommending Civitel Attik Rooms & Suites after the experience you had with us! We are glad to know that you enjoyed your stay with us and that our bar contributed to your positive experience. We hope to have the chance to welcome you back at our hotel in the nearest future.With Best Regards,

8/10 Udmærket

Steven

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i oktober 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear Steven,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Civitel Attik Rooms & Suites. Hope to have more opportunities in the future to welcome you back.Kind regards,

10/10 Fremragende

Ioannis

Overnattede 1 nat i oktober 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear Ioannis,We noted with pleasure the positive rating you have posted on your Civitel Attik Rooms & Suites experience and look forward to welcoming you back in the near future.With best regards,

8/10 Udmærket

THEOFANIA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Services have improved a lot since last year, that I stayed at the same hotel. Staff was friendlier and they accommodated every request. I like the location because it is very accessible to a main artery (Attiki Odos) and to subway and train stations. I will visit again next year.
Overnattede 3 nætter i august 2022
Svar fra Civitel Hotels Team den 29. aug. 2022
Dear Mrs Theofania,Thank you for taking the time to post a review for your accommodation in our hotel. We are really happy to hear that you enjoyed your stay with us and that you have found our services improved. We will be happy to welcome you again in our hotel next year. With kind regards,

2/10 Forfærdeligt

John

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is NOT a 4 star hotel. They do not clean the room daily, only upon request. There is no table outside, just two chairs. No Ashtray. The pool is overwhelmed by the locals and so sun-lounges are limited. Finally, my daughter wasn’t feeling well so my wife stayed at the hotel whilst I went to a restaurant with our son. She chose to get room service instead of the gyros where I was. We ordered at the same time, my son and I ate and arrived back to the room, my wife’s food still hasn’t arrived. About 30 minutes later she called the restaurant to be told sorry can’t help you now because we closed the kitchen at 10pm. She ordered at approx 8! This place overall is a m disgrace. Good for a night or 2 at best.
Overnattede 4 nætter i august 2022
Svar fra Civitel Hotels Team den 29. aug. 2022
Dear sir, We appreciate the time you took to review your stay in our hotel. We are really sorry to hear that we did not fulfill your expectations. Kindly note, that we are already investigating your issue in order to make sure that this will not happen again in the future. We hope that another time we will be able to provide you the quality service we are trying to offer to all our guests. With kind regards,

10/10 Fremragende

Ann-Marie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It lived up to expectations- apart from a little dated for the price it was ok! Only stayed one night breakfast was good and very close to mall with variety of Food options
Overnattede 1 nat i august 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear Ann-Marie,Thank you for choosing to stay at the Civitel Attik Rooms & Suites. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are very glad to receive your compliments about the breakfast. We hope to have the chance to welcome you back at Civitel Attik Rooms & Suites in the nearest future.With Best Regards,

8/10 Udmærket

Anne-Marie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bien. Nous étions dans la partie rénovée avec 2 chambres communiquantes. Buffet déjeuner très bon avec produits locaux et plusieurs mesures d’hygiène au buffet . Quartier loin des sites touristiques principaux , mais pour nous, en transit pour un autre vol, c’était parfait.
Overnattede 1 nat i august 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear Anne-Marie,Let us thank you for choosing Civitel Attik Rooms & Suites for your stay and we are glad we were able to meet and exeed your expectations. We would love to have the chance to welcome you back for another stay.Kind Regards,

10/10 Fremragende

THEOFANIA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location, friendly staff, nice grounds and pool.
Overnattede 1 nat i juli 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear Guest,Let us thank you for recommending Civitel Attik Rooms & Suites after the experience you had with us! We are delighted to hear that our convenient location allowed you to move around and that our staff made your feel at home. We hope to have the chance to welcome you back at Civitel Attik Rooms & Suites in the nearest future.With Kind Regards,

8/10 Udmærket

Janni

Overnattede 3 nætter i juli 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear Janni,Many thanks for choosing to visit Civitel Attik Rooms & Suites. Your great rating is well noted. Look forward to welcoming you back in the near future.With kind regards,

4/10 Dårligt

Tracy

Overnattede 2 nætter i juli 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear Tracy,Thank you very much for choosing to stay at Civitel Attik Rooms & Suites, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,

8/10 Udmærket

rajeshkumar

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Having swimming pool and restaurant in the middle of property was keeping it lively almost all the time during the day. Very quite place.
Overnattede 4 nætter i juni 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear rajeshkumar,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Civitel Attik Rooms & Suites. Hope to have more opportunities in the future to welcome you back.Kind regards,

8/10 Udmærket

Athanasios

Rejste med familie og småbørn
Synes godt om: Service og personale
Convenient late check in, after midnight. Parking in the area around the hotel is easy . Room is spacious and clean , bathroom needs a renovation. Balcony is quite big and the free minibar is a big plus .The hotel building could have some improvements in common spaces. Breakfast had a big variety and it was tasty . The restaurant was good as well .Ask for cleaning the day before , as they do it on demand.The staff was accommodating , professional and polite and they assist us on all of our requirements. Area around the hotel is safe , although you need to have a car if you want to move around. It takes time to go to the center with public transport , but it is convenient if you want to be close to the airport.
Overnattede 4 nætter i juni 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear Athanasios,Let us thank you for recommending Civitel Attik Rooms & Suites after the experience you had with us! Our team is happy to note that you enjoyed your comfortable room, friendly staff and restaurant. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Best Regards,

8/10 Udmærket

Eleni, FLUSHING

Overnattede 7 nætter i april 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear Eleni,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Civitel Attik Rooms & Suites. Hope to have more opportunities in the future to welcome you back.Kind regards,

10/10 Fremragende

Luca

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear Luca,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at Civitel Attik Rooms & Suites.With best regards,

10/10 Fremragende

CHRISTINE JUNE

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our second visit to this Hotel - 7 night stays - convenient to visit our Greek friends who live in Pefki. Quiet rooms, clean - friendly staff. Nearby to Metro for trips into central Athens. Good Shopping Mall nearby. Reasonable price - Good Buffet Breakfast with plenty of choice. Hope to stay again later this year.
Overnattede 7 nætter i marts 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear Guest,First and foremost we would like to thank you for choosing Civitel Attik Rooms & Suites for your stay. We are proud that our polite staff and comfortable room contributed to your positive experience. We hope to have the chance to welcome you back soon!With Kind Regards,

8/10 Udmærket

Georgios

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2022
Svar fra Civitel Attik den 9. nov. 2022
Dear Georgios,We appreciate the great rating you have posted and look forward to welcoming you back at Civitel Attik Rooms & Suites in the near future.With best regards,

10/10 Fremragende

FRANÇOISE

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2021
Svar fra Civitel Attik den 9. nov. 2022
Dear FRANÇOISE,Many thanks for taking the time to share with us your rating on your Civitel Attik Rooms & Suites experience. Look forward to your future visits!Best regards,

4/10 Dårligt

NIKOLAOS

Forretningsrejsende
Synes ikke om: Rengøring, service og personale
Overnattede 7 nætter i november 2021
Svar fra Civitel Attik den 9. nov. 2022
Dear NIKOLAOS,We are sorry to see your review about the negative experiences you had during your stay. Your evaluation has been shared with our hotel management, our department managers and our entire team. As Civitel Attik Rooms & Suites team, we would like to inform you that we will continue to provide the best service for the satisfaction of our valued guests, and we will be happy to see you again in our hotel in order to meet your expectations on your next trip. Best regards,

4/10 Dårligt

David J

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Would not recommend
Overnattede 1 nat i oktober 2021
Svar fra Civitel Attik den 9. nov. 2022
Dear David J,Thank you very much for choosing to stay at Civitel Attik Rooms & Suites, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,

10/10 Fremragende

EVANGELIA

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Σαββατοκύριακο για βάφτιση στο Μαρούσι
Το ξενοδοχείο είναι σε πολύ καλή τοποθεσία!Το προσωπικό (ρεσεψιόν και οι κυρίες στην καθαριότητα) είναι πολύ φιλικό και πρόθυμο να βοηθήσει! Το πρωινό του ξενοδοχείου πολύ καλό! Στα «αρνητικά» το γεγονός ότι τα δωμάτια θα μπορούσαν να είναι σε καλύτερη κατάσταση. Συνολικά όμως το πρόσημο είναι θετικό!
Overnattede 1 nat i oktober 2021
Svar fra Civitel Attik den 9. nov. 2022
Αγαπητή EVANGELIA,Αρχικά θα θέλαμε να σας ευχαριστήσουμε για το χρόνο που διαθέσατε να γράψετε την κριτική σας αναφορικά με την πρόσφατη επίσκεψή σας στο Civitel Attik Rooms & Suites. Είναι χαρά μας που μείνατε ικανοποιημένοι με το πρωινό και την τοποθεσία. Θα χαρούμε πολύ να σας φιλοξενήσουμε ξανα στο ξενοδοχείο μας!Με εκτίμηση,

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Basic Hotel
My room was spotless, however, I had requested something handicap accessible and this was not. The shower stall needed the ability to step up into it and the way it was designed, chopped off 1/8th of the stall. The air-conditioning was not manageable. The only way suggested to turn it off was to open the window. Which I did but it's a residential area so, with dogs barking across the street, it wasn't quiet. But the staff was super nice and they got on the phone immediately with whomever was in charge (and mind you, it was late at night) and they were able, after many tries, to figure out how to close it from the room's controls. The pool smelled of something I can only describe as fish urine & the surrounding area wasn't designed well. It has a lawn and in the morning, after morning dew, you go to step on it and you sink into mud. Plus humidity attracts mosquitos so I became a meal. They don't remove the lounge pillow overnight so when I sat on one I wet my shorts so it literally looked like I "wet" myself. In addition there was bird poop on some. The lounge covers are also extremely stained. I just couldn't enjoy the pool area at all. I wasn't able to go into the pool since I was crutches but I at least wanted to sit by it. The position of the lounge umbrellas was also not taken into consideration when it was designed. They provide no shade.
Overnattede 2 nætter i september 2021

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Room was clean
1. Google map pointed us to the locked gate and we had to walk around the block to look for the hotel entrance. 2. Free parking is mentioned on the webpage but we were told to park on the street when we asked about parking at check in. 3. When we made the booking, mini bar was included in the silver exclusive booking. When we asked the stuff while checking in, she informed no mini bar due to Covid. We totally understand due to the situation but this should not be listed on the webpage. We checked the page again before writing this review and the mini bar is off the list. 4. The room was stuffy when we walked in and it took a while for the ventilation to kick in. 5. The room and the washroom was clean. Overall, everything was okay for a 3.5 star hotel.
Overnattede 1 nat i september 2021
Svar fra Civitel Attik den 9. nov. 2022
Dear Guest,Thank you for choosing to visit Civitel Attik Rooms & Suites. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity soon to welcome you back and prove that we can serve you better.With kind regards,

2/10 Forfærdeligt

STX SERVICE EUROPE

Forretningsrejsende
Synes ikke om: Service og personale, værelsets komfort
Overnattede 4 nætter i september 2021
Svar fra Civitel Attik den 9. nov. 2022
Dear STX SERVICE EUROPE,Thank you for taking the time to leave your feedback. I We would like to apologize for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible and to ensure that our guests feel at home. We hope we'll have the chance to welcome you soon and prove that we can serve you better. Yours sincerely,

6/10 Okay

Theodora

Rejste med familie
Overnattede 1 nat i september 2021
Svar fra Civitel Attik den 9. nov. 2022
Dear Theodora,Thank you for choosing to visit Civitel Attik Rooms & Suites. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity soon to welcome you back and prove that we can serve you better.With kind regards,

4/10 Dårligt

Paraskevas

Rejste med familie
Synes godt om: Rengøring
Not a very welcome experience. Their website and GOS take you to a locked door that used to be the hotel entrance. No sign posted that the entrance changed, years ago, to around the corner. No answer on the phone. You have to figure it out and walk around the corner. No bell boy or any sort of help with luggage. They give you a cart that hasn’t been maintained to haul your own luggage. And the answer is”it’s not on the website that we have such services”. Oh, no coffee maker or anything. For the money in Marousi is not worth it!
Overnattede 4 nætter i september 2021
Svar fra Civitel Attik den 9. nov. 2022
Dear Paraskevas,Thank you for reviewing your stay. We are truly sorry to know that you experienced some issues, rest assured that if you are planning to visit us again this matter will not occur again and we will do our utmost to guarantee you have a better experience. We hope we can have the honor to welcoming you back. With kind regards,

8/10 Udmærket

ELEANA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cool Marousi hotel
Nice breakfast
Overnattede 3 nætter i juli 2021
Svar fra Civitel Attik den 9. nov. 2022
Dear Guest,Let us thank you for choosing Civitel Attik Rooms & Suites for your stay. We are glad to hear that you enjoyed your stay at our premises and that the breakfast was a positive part in your experience. We would love to welcome you back in the nearest future.With Best Regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i juli 2021
Svar fra Civitel Attik den 9. nov. 2022
Dear Guest,We noted with pleasure the positive rating you have posted on your Civitel Attik Rooms & Suites experience. We look forward to welcoming you back soon.With best regards,

10/10 Fremragende

NIKOLETTA

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Coming back soon
Excellent experience
Overnattede 1 nat i september 2020
Svar fra Civitel Attik den 9. nov. 2022
Dear NIKOLETTA,Thank you for the positive feedback. We work hard to offer a warm welcome and make our guests happy. Hopefully you'll visit us again soon. Kind Regards,