Feriehuse i Ashley Falls

"Virkelig et godt sted. Der mangler vel kun at wi fi delen fungerer, så tingene virker selvom man er fra udlandet"

"Stayed there for a small ski trip. Apart from a slightly boring breakfast, everything about the hotel was fine - from good parking spaces to clean and tidy rooms, to very friendly and helpful staff. And a well-stocked sundries as well. Heard lots of families with small children in a good mood, and the pool seemed to be a big hit. Will definitely stay there again on my next trip to Ski Butternut!"

"Okay place to spend a night but don’t expect any service. This place uses remote “staff” to run the joint. I called the “desk” around 6:30 pm with a request. Got a call back around noon the next day, when we were well on our way. No soaps, no shower cap. Only plus was an urn of good coffee in the otherwise empty lobby. Not much for $160 or so."

"Clean, good for solo traveler not so much for a family."

"The hotel is beautiful, but unfortunately the restaurant was closed the night of our stay and we were disappointed because we planned on eating there. I guess I should have checked the restaurant hours before booking. Most of the town had businesses that were closed in the middle of the week, so just be aware when you book. The person working the desk recommended a restaurant outside of town and it was good. There was no one at the front desk when we checked out early in the morning. The sign...

"The room had all the things we needed Air conditioning worked - bathroom clean & funtioning - fridge & micro(did not need) Ice machine running gangbusters in extreme heat So close to Tanglewood ! Amazing breakfast next door Super close to the highway The man on duty was so nice We did not use the pool, but it was super clear"

"This b&b was so charming. The room was very well kept and had a private bathroom and we especially loved the decor of the living areas. It was well thought out and visually pleasing and calming. Brad the owner was so helpful with suggesting places to eat around the area and Laura the innkeeper made the best breakfasts that were included with our stay. She was very attentive to our needs and even added a nice touch of complimentary champagne for our anniversary. So thoughtful!! We highly...

"the person who checked me in was very rude...and when I departed they resisted giving me a receipt because she said "I already gave you one when you checked in" (which I had misplaced) as if they did not know how to RE-PRINT the receipt, plus isn't check-out is when you are SUPPOSED to get a receipt?....and finally, there were only 2 electric outlets and one of them did not work so I had to unplug stuff just to charge my phone..."

"Steven’s House (a Red Lion Annex across the street) is very “tired”. Exterior has severe wear with peeling paint and unkempt yard. Interior is much the same with wallpaper peeling in bathroom, a broken ice machine in the common area. The cleanliness is below expected for the price paid ( same as main hotel). Wooden railing to second floor is not really ideal with splinter potential from rough surfaces. Overgrown bushes as you exit dirt parking area are a terrible hazard as you cannot see...

"Beware, The Brooks Motel is a misrepresented, virtual-only motel that doesn't warn it has no front desk or in-person check-in. This concept only works if the tech and the people behind it work, They didn'.  Upon arrival, I had to call, what sounded like, an overseas call center, find a random Expedia email, and fill out an online form. Then I waited 15 minutes for a room code that never arrived. After calling back, the agent's emails failed to reach my email, so she had to text me the info....

"I found the staff very helpful, especially the young man who worked over night. We experienced a slight problem, and he could not have been nicer. He represented the hotel extremely well. Breakfast was uninspiring but generally good. The view from the breakfast room is lovely. The common areas seem a little tired, but the room was very good value - especially as we overlooked the lake. The location is wonderful for Lee, Lenox, Stockbridge, all the cultural centers and the Mass Pike. A beach is...