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Anmeldelser af Berkeley Oceanfront Hotel

3 out of 5
Berkeley Oceanfront Hotel
1401 Ocean Ave, Asbury Park, NJ

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 424 af i alt 1152 anmeldelser" "
Bedømmelse på 8 − Udmærket. 266 af i alt 1152 anmeldelser" "
Bedømmelse på 6 − Okay. 200 af i alt 1152 anmeldelser" "
Bedømmelse på 4 − Dårligt. 156 af i alt 1152 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 106 af i alt 1152 anmeldelser" "

7,6/10

Rengøring

8,0/10

Service og personale

6,8/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Zachary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Front Desk Supervisor den 8. maj 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

2/10 Forfærdeligt

Scott

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room #416 was in awful condition. The window screen was ripped, the blinds had many holes in them, the room door was not secure , the carpets need to actually be vacuumed, the shower water supply had to be forced to the on position and the overall condition of the room was very poor and warn out. I do have pictures of these issues. To charge $400 for a one night stay and to be in that condition is clearly a business that doest take care of their facility nor take pride in what they have to offer. This will. be my review statement.
Overnattede 1 nat i maj 2024
Svar fra Front Office management den 7. maj 2024
Good Morning ScottThank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services. On behalf of the Berkeley Oceanfront Hotel, please accept my sincerest apologies for the inconvenience you endured as a result of the poor room conditions. We are working with our maintenance team and housekeeping staff, and they are addressing the issues you mentioned directly with your room however I apologize it wasn’t resolved sooner. I hope we will be able to retain your valued patronage and regain your confidence when your travel plans again bring you to the Jersey Shore area. If I may be of any future service, please do not hesitate to contact me directly. We would love to do something for you to make up for this.

6/10 Okay

Brent

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
It’s a nice hotel in a great location. But upon check in I was told there is an additional $25/day “service fee” and $40/day fee for parking. I asked about street parking and they said I might save a little bit of money if I park at a meter on the street. The concierge failed to mention that there was a free parking lot 1 street away. The room was clean and nice, but the windows were old and were letting a slight breeze in even thought they were shut. It was very very windy that day. And the curtains were ripped and very old. In the end it was an okay experience, but given the hidden fees on top of the original price (which was not cheap) I would have expected better curtains and windows, and to be told there was a free parking option down the street.
Overnattede 2 nætter i april 2024
Svar fra Front office Management den 15. apr. 2024
On behalf of the Berkeley Ocean front hotel, please accept my sincerest apologies that the Hotel did not generally meet your expectations. Certainly, this is not the type of guest experience we are trying to provide. I am particularly sorry that you did not bring your concerns to our attention during your stay so that we could meet your requests immediately.

8/10 Udmærket

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Front office Management den 7. apr. 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 Fremragende

Aimee

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Charming hotel by the seaside. The beds were comfortable and the rooms relatively quiet.
Overnattede 4 nætter i marts 2024
Svar fra Front office Management den 26. mar. 2024
Thank you for taking the time to write of your recent experience. Your kind and gracious comments regarding the Hotel facilities are greatly appreciated. I have taken the liberty of sharing your comments throughout the organization.

8/10 Udmærket

Rebecca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice and accommodating.
Overnattede 1 nat i marts 2024
Svar fra Shaquela Brodie den 25. mar. 2024
Your kind and gracious comments regarding the Hotel facilities are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more!

8/10 Udmærket

Sunny, Long Valley

Overnattede 1 nat i marts 2024
Svar fra Front office Management den 15. apr. 2024
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.

8/10 Udmærket

Mike

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is a little dated but has some character, close to beach and boardwalk. Shopping is nearby. Did not have free parking, so this was an additional expense but all in all not a bad place to stay.
Overnattede 1 nat i marts 2024
Svar fra Front office Management den 25. mar. 2024
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services

8/10 Udmærket

walter, Manalapan

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Property is old. It is a historic site. That said, very nice location, ocean view, steps to Asbury Park boardwalk. Property has limited food and beverage choices. That would be nothing for breakfast on Wed. Thur and Friday. Rooms are large but dated and need work. It appears renovations are taking place on the property. If you want to explore Asbury Park it is an adequate choice.
Overnattede 4 nætter i marts 2024
Svar fra Front office Management den 19. mar. 2024
On behalf of the Berkeley Ocean front hotel, please accept my sincerest apologies that the Hotel did not generally meet your expectations. Certainly, this is not the type of guest experience we are trying to provide.

8/10 Udmærket

Maritza

Overnattede 1 nat i marts 2024
Svar fra Front Desk Supervisor den 31. mar. 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

4/10 Dårligt

Tanmay

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property needs major renovations. Carpet was dirty and most of the things are outdated. Does not feel like 3 star. Also, the view is not that great.
Overnattede 1 nat i marts 2024
Svar fra Shaquela Brodie den 4. mar. 2024
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. On behalf of the Berkeley Oceanfront Hotel, please accept my sincerest apologies for the inconvenience you endured as a result of the poor room conditions. We are working with our maintenance & housekeeping team to address the issues you mentioned directly with your room; however I apologize it wasn’t resolved sooner. While not a typical guest experience at the Berkeley that we like to have, I hope we will be able to retain your valued patronage and regain your confidence when your travel plans again bring you to the Asbury Park area. If I may be of any future service, please do not hesitate to contact me directly.

4/10 Dårligt

Melissa

Overnattede 1 nat i marts 2024
Svar fra Front office Management den 24. mar. 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 Fremragende

Constance

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Received a parking ticket across the street. Can’t believe they charge you $40 to park at hotel!
Overnattede 2 nætter i februar 2024
Svar fra Shaquela Brodie den 27. feb. 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us, and we appreciate your feedback about our parking pricing.

8/10 Udmærket

Philip

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed several times: the rooms are clean and the staff service excellent. There are just a few things that would be greatly appreciated in the rooms such as a mini refrigerator.
Overnattede 1 nat i februar 2024
Svar fra Shaquela Brodie den 25. feb. 2024
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff is greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Front office Management den 19. feb. 2024
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.

8/10 Udmærket

Maria

Overnattede 1 nat i januar 2024
Svar fra James den 7. feb. 2024
Thank you for staying with us. We are glad you enjoyed your stay!

10/10 Fremragende

Glenn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra James den 7. feb. 2024
Thank you for your feedback. We hoped you enjoyed your stay with us.

10/10 Fremragende

Joseph W Blaha

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk clerk Joe was phenomenal!! He went above and beyond across the board, and was helpful to myself and friends for any need we had! He is a star, and should be recognized as such by his employers!!
Overnattede 2 nætter i februar 2024
Svar fra Shaquela Brodie den 5. feb. 2024
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from Joseph are greatly appreciated. I am most fortunate to work with such a service-oriented professional. As one of the Front office Supervisors I have taken the liberty of sharing your comments Joseph and throughout the organization.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Front Desk Supervisor den 5. feb. 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 Fremragende

Victoria

Overnattede 1 nat i januar 2024
Svar fra Laura Ferrara den 29. jan. 2024
Thank you for a wonderful review, Victoria!

10/10 Fremragende

Zsuzsanna

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Light of Day 2024
Mycket bra hotel med trevlig personal
Overnattede 5 nætter i januar 2024
Svar fra Laura Ferrara den 29. jan. 2024
Thank you for your feedback regarding your stay with us. We are so glad you enjoyed your stay with us and hope to welcome you back in the future!

10/10 Fremragende

Ann Marie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Front Office Supervisor den 22. jan. 2024
Thank you for taking the time to complete our survey following your recent stay. all feedback is appreciated. It is through such candid feedback that we continue to improve upon our product and services.

10/10 Fremragende

Sophia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful clean stay with updated rooms
Overnattede 1 nat i december 2023
Svar fra Front Office Supervisor den 22. jan. 2024
Your kind and gracious comments regarding the Hotel facilities are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.

10/10 Fremragende

Harriette

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff was exceptional. The property had very limited parking. You could pay for street parking or pay for valet parking. The property needs work, who ever did work in this hotel, they didn't care. The fixtures are old, poor lighting.
Overnattede 1 nat i december 2023
Svar fra Front Office Supervisor den 3. jan. 2024
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff (or specific department) are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.

4/10 Dårligt

Hoon, Wayne

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
resort fee not described on expedia, but the hotel charges. valet parking was told $40, but charged $70
Overnattede 1 nat i december 2023
Svar fra Front Office Supervisor den 3. jan. 2024
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.

10/10 Fremragende

Renzo

Overnattede 1 nat i december 2023
Svar fra Front Office Supervisor den 22. jan. 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

8/10 Udmærket

Marcone

Overnattede 3 nætter i december 2023
Svar fra Front Office Supervisor den 22. jan. 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Improving, But Not There Yet
Overnattede 4 nætter i december 2023
Svar fra Front Office Management den 26. dec. 2023
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.

6/10 Okay

Annmarie

Rejste med partner, Rejste med kæledyr
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Stayed several times, each time getting disappointed. Maybe the first time was good because it was the summer. If you're going to be open in the winter, there has to be a draw, things open, especially if you're going to continue to charge resort fee. Sitting in the lobby isnt resort worthy. Next time, staying elsewhere. Its a missed opportunity on the hotels part because of their prime location.
Overnattede 3 nætter i december 2023
Svar fra Front Office Management den 26. dec. 2023
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.

10/10 Fremragende

Roberta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The kindness and courtesy of the staff will bring us back again.
Overnattede 2 nætter i december 2023
Svar fra Front Office Management den 31. dec. 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the staff are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.

2/10 Forfærdeligt

LOIS

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
TV did not work and the smoke detector battery needed changed so it tweeted.could not get refund as I booked and prepaid through Expedia
Overnattede 1 nat i december 2023
Svar fra Front Office Management den 18. dec. 2023
2E.GENERAL APOLOGY – NOT UP TO EXPECTATIONSOn behalf of the Berkeley Ocean front hotel, please accept my sincerest apologies that the Hotel did not generally meet your expectations. Certainly, this is not the type of guest experience we are trying to provide. I am particularly sorry that you did not bring your concerns to our attention during your stay so that we could meet your requests immediately.. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.

4/10 Dårligt

Steven

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Front Office Supervisor den 17. dec. 2023
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for any inconvenience you may have endured. Certainly, this is not the type of guest experience we are trying to provide. It is through such candid feedback that we continue to improve upon our product and services.

10/10 Fremragende

Renee

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay at Berkeley
It was wonderful, large room looking at the ocean. Beautiful hotel and the people at the front fest could not be nicer.
Overnattede 1 nat i december 2023
Svar fra Front Office Supervisor den 12. dec. 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.

2/10 Forfærdeligt

Melissa

Rejste med familie, Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This whole ‘hotel’ is horrible. Beds are the worst I’ve ever slept on in all my years of traveling, bathroom lights are on a timer and shut off while you’re in there, coffee is “free” but you can’t find it and you end up accidentally paying 8$ for 2 coffees in the lobby. Shower backed up so I was standing in 2 inches of water the whole time. Air conditioning didn’t work even though we had the key in the slot needed to run it (can only run when you’re in the room). Toilet sounded like a freight train squeezing to a stop for five minutes after flushing and shower head kept going for 5 minutes or so after shutting off. Overall not clean, comfortable or worth our money.
Overnattede 2 nætter i december 2023
Svar fra Front Office Supervisor den 12. dec. 2023
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.

10/10 Fremragende

Edward

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Front Office Supervisor den 5. dec. 2023
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

8/10 Udmærket

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Front Desk Supervisor den 28. nov. 2023
Thank you for a wonderful review, Robert! We hope to welcome you back in the future!

10/10 Fremragende

Blanche

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Berkley was a short walk to the boardwalk. the staff was very kind and helpful.
Overnattede 1 nat i november 2023
Svar fra Front Office Supervisor den 22. nov. 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff (or specific department) are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization. On behalf of the Berkeley Hotel, please accept my sincerest apologies for the inconvenience you endured as a result of the poor room conditions. We have worked with our maintenance team and they have addressed the issues you mentioned directly with your room however I apologize it wasn’t resolved sooner.

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The desk clerk was very nice. It's winter at the shore, so it was very quiet. The view was good, a little of town, a little of the ocean. Prices in the town were good. Nice happy hour at the Iron Whale.
Overnattede 1 nat i november 2023
Svar fra Front Desk Supervisor den 22. nov. 2023
Thank you for staying with us and am glad that you have a great time and we are looking forward to welcome you back again.

10/10 Fremragende

Jon

Overnattede 1 nat i november 2023
Svar fra Front Office Supervisor den 5. dec. 2023
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale
Overnattede 1 nat i november 2023
Svar fra Front desk supervisors den 12. nov. 2023
Thank you for your feedback and we hope to welcome you back in the future.

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Laura Ferrara den 12. nov. 2023
Thank you for a wonderful review, Christopher! We hope to welcome you back in the future!

6/10 Okay

kelly, sewell

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Needs an update. Paint spots all over bathroom and carpet. Heat wasn’t working. Bathroom is freezing, however very spacious room and very convenient to boardwalk and downtown
Overnattede 1 nat i november 2023
Svar fra Front Office Supervisor den 5. nov. 2023
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.

4/10 Dårligt

Angela, Summit

Synes godt om: Rengøring, service og personale
Hotel needs more updating. $70 parking! $28 “resort fee” that included coffee in the morning. That’s it. Just coffee.
Overnattede 1 nat i november 2023
Svar fra Front Office Supervisor den 5. nov. 2023
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.

6/10 Okay

Krista

Rejste med partner
Synes godt om: Rengøring, service og personale
Firstly the valet attendants and front desk staff were super friendly And helpful. The room was clean where it counted - bed and linens, bathroom and so on. There were a few elements to the room and property that made me question the cost of our stay. For instance some of the decor and furniture in the room was more dated and worn than pictures would lead one to believe when selecting the hotel online. There was peeling wallpaper in both the hallway and our room. One of the lamps by the sofa did not work, the toilet handle was loose causing it to run water constantly which was a bit annoying when trying to sleep. All in all it wasn’t a bad stay but I am still questioning the cost versus the value.
Overnattede 2 nætter i november 2023
Svar fra Front Office Supervisor den 5. nov. 2023
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.

8/10 Udmærket

Noal

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
THe room was dark and loud due to the proximity to the driveway.. one of the lamps was not working...
Overnattede 1 nat i oktober 2023
Svar fra Laura Ferrara den 12. nov. 2023
Thank you for your feedback, Noal! We apologize for any inconvenience we caused during your stay. We hope to welcome you back in the future!

10/10 Fremragende

Giuseppe

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Shae was very welcoming when we got there!, we had a wonderful stay, it was quite and very relaxing.
Overnattede 1 nat i oktober 2023
Svar fra Front Office Supervisor den 1. nov. 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from Shay are greatly appreciated. I am most fortunate to work with such a service-oriented professional.

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel was clean and nicely appointed and in an excellent location
Overnattede 1 nat i oktober 2023
Svar fra Front Office Supervisor den 1. nov. 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff (or specific department) are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.

8/10 Udmærket

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Berkeley was clean, big rooms and friendly staff.
Overnattede 1 nat i oktober 2023
Svar fra Front Office Supervisor den 5. nov. 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff (or specific department) are greatly appreciated.

10/10 Fremragende

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Laura Ferrara den 12. nov. 2023
Thank you for a wonderful review, Laura! We hope to welcome you back in the future!

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekend Getaway
Booked a short weekend getaway. The hotel itself is super clean and it gets bonus points for being pet friendly. However, the wifi wasn't functional which caused some work related issues for me since I was unable to use my laptop. And....I asked for a room that was not adjacent to anyone that was attending a wedding that was being hosted. I wasn't so fortunate. My neighbors partied until about 3:30 AM until I had to ask the front desk to ask them to quiet down. Overall, I would stay here again. Also, parking isn't free. It's $50-$75 per night. It's cheaper to park on the street which is $2/hr.
Overnattede 2 nætter i oktober 2023
Svar fra Front Office Supervisor den 25. okt. 2023
Thank you for taking the time to write your experience following your recent stay. It is through such candid feedback that we continue to improve upon our product and services. Please accept my sincerest apologies for the disturbance you endured from the neighboring room. Certainly, this is not the type of guest experience we are trying to provide. It's nice to hear we will be able to retain your valued patronage and your confidence when your travel plans again bring you to the Asbury Park area. If I may be of any future service, please do not hesitate to contact me directly.Kind Regards,Front Office SupervisorShaquela Brodie