Hoteller i Arthur

"The ,toilet didn't work properly. There was hair on the shower walls from the last guest that I had to rinse away. The HVAC unit was abundantly noisy. Bed was comfortable but I got a terrible nights sleep. Soap bar was the size of a half dollar. You couldn't get any lather on my wash cloth. All in all, not what I expected."

"The shower soap, shampoo needed refilled. The hand soap at the sink needed refilled. Toilet paper was running low."

"The carpet was very stained and worn. The tv lost the satellite connection. The front desk had no ability to print statements upon checkout. The pool was out of service until further notice."

"Love staying at this location"

"Overall, it was a clean, quiet place. It was the first time we stayed there. It looked like it was just remodeled. Everything was in like new condition, the has been painted and looked good. It's located really close to any kind of food you would want. We would stay again when I'm in the area."

"Front desk was mostly absent. Had to ring a bell but the person was polite and helpful. Room locations were not good. Overall will not stay again."

"Staff was amazing! Bummed the hot tub was out of order."

"We chose it for location more than anything. Just a one night stay. No frills just a place to stay where we needed to be"

"We enjoyed our stay. Peaceful. We didn't hear any other guests and thought we were the only ones there until we saw a couple in the central area. Little extras were nice (candy, snacks, water, coffee). Did not see any staff after our initial check-in but they were very helpful when we arrived."

"Everything was perfect except when we checked out the front desk person said she would email our receipt, but have not received it."

"Breakfast was great,place was clean and staff were friendly!"

"Rooms are fine, brekfast is very basic"

"Very clean friendly staff, plenty parking.stores and resturants near by "

"Really enjoyed my stay at Fairfield in Mattoon. Thank you for having us with a helpful and friendly staff. Very clean and inviting Hotel."