Hoteller i Arcola

"Love staying at this location"

"We enjoyed our stay. Peaceful. We didn't hear any other guests and thought we were the only ones there until we saw a couple in the central area. Little extras were nice (candy, snacks, water, coffee). Did not see any staff after our initial check-in but they were very helpful when we arrived."

"Front desk was mostly absent. Had to ring a bell but the person was polite and helpful. Room locations were not good. Overall will not stay again."

"Really enjoyed my stay at Fairfield in Mattoon. Thank you for having us with a helpful and friendly staff. Very clean and inviting Hotel."

"Breakfast was great,place was clean and staff were friendly!"

"The place was fantastic and just what I was looking for. The room was excellent, clean, comfortable. The host was great! Breakfast was delicious! "

"The shower soap, shampoo needed refilled. The hand soap at the sink needed refilled. Toilet paper was running low."

"The property was convenient to everything we needed to do during our stay. But, the door to the room would not shut on its own or open without a big push to get it past its strike plate. The exercise room was locked and not available the evening I wanted to use it. Staff said it was locked by accident but no one was available to get it unlocked until after 10 that night. The men’s restroom on first floor by breakfast area was out of order. In general, the place could use a lot of repair and...

"Staff was amazing! Bummed the hot tub was out of order."

"Rooms are fine, brekfast is very basic"

"Fine store værelser. Mærkelig duft på gangen. Airconditionen larmer så meget at vi måtte slukke den om natten, men så blev der koldt 😬. Morgenmaden var rigtig fin og generelt så et hyggeligt sted med sødt personale. Hotellet ligger lidt ude, men MacDonald ligger lige overfor. Vi kørte små 6 km. og tog maden med retur til værelset. "

"The ,toilet didn't work properly. There was hair on the shower walls from the last guest that I had to rinse away. The HVAC unit was abundantly noisy. Bed was comfortable but I got a terrible nights sleep. Soap bar was the size of a half dollar. You couldn't get any lather on my wash cloth. All in all, not what I expected."

"Everything was perfect except when we checked out the front desk person said she would email our receipt, but have not received it."

"The carpet was very stained and worn. The tv lost the satellite connection. The front desk had no ability to print statements upon checkout. The pool was out of service until further notice."

"We chose it for location more than anything. Just a one night stay. No frills just a place to stay where we needed to be"

"Very clean friendly staff, plenty parking.stores and resturants near by "

"After arriving late at night and going to sleep, I woke up and realized the bed I was sleeping in was filthy. The shower did not work and the bathroom vanity was unfinished. I packed my things back up and checked out being told I would be refunded. No response when I reached out twice in the Expedia app. I called the hotel and was again told I would be refunded. This was 3 weeks ago and no refund. This place is just awful."

"Wasn’t the cleanest . No live ones but found way too many dead roaches "