Hoteller nær Arauco Sopó Premium Outlet

"Problems at checkin because their system didn’t reflect the reservation. Expedia stepped in and the issue was solved. The hotel condition is excellent, the only downside is the noise from the highway, the window isolation is not the best"

"Muy lindo"

"Excellent breakfast buffet. Comfortable beds. The only thing i would say is that the smell of the hotel was super strong. It smell clean but i am very sensitive and it gave me a litrle bit of headache when i was walking in the lobby or the elevator"

"Excellent place to stay when visiting this part of Bogota. Super comfortable beds. Beautiful bathroom and location. The sauna was not working."

"Hermoso lugar de verdad un paisaje bellisimo, el desayuno super rico y natural, super recomendada la experiencia, solo tuvimos problemas por que no aparecia nuestra reserva pero tenian el glamping grande disponible y mostre los comprobantes de pago y solucionamos rapido, la proxima vez voy por mas dias de verdad es un lugar muy hermoso, tranquilo y familiar."

"Es un hotel que si se presenta algún inconveniente están dispuestos a apoyarte de manera inmediata y con actitud de servicio. En la recepción en el horario de tarde, Camilo, siempre presentó una gran amabilidad y disponibilidad."

"Overall, great value for the money. The unit could definitely use a deep cleaning from wear (roof and mold) and better directions aligned with restaurant location. The breakfast was absolutely incredible and blown away by the view."

"Never return money, bad customer service"

"Clean, cozy cabins with stunning mountain views—quiet, private, and perfect for a quick escape from Bogotá. Everything worked flawlessly (hot water, comfortable bed), and check-in was smooth with responsive, helpful staff. The setting is peaceful, well-maintained, and feels like a true nature retreat. Great value and exactly what you want for a relaxing getaway. Would definitely come back."

"Staff helpful and friendly"

"El hotel me llamó 3 días antes de la fecha fe hospedaje y me cancelo, en sus políticas decía que pago en el alojamiento pero no era real la información porque tenia que pagar 15 días antes y no me avisaron con tiempo solo el avisaron para cancelar la reserva, el hotel me referencio a otro hotel donde pague el 50% y dos horas antes también me cancelaron la reserva, ya estaba a 40 minutos de llegar "

"Muy regular"

"Cómoda la habitación, servicios básicos, habitaciones múltiples."