Hoteller nær Áo Dài Museum

"The room was not as described and not as confirmed in my receipt. Staff only communicated with WhatsApp. It was expensive for the quality. No one is there to help you in a timely manner. There were cigarette ashes on the windowsill, fingerprints on the tv set. There was no minibar as described. A pool was in the listing and confirmed in a text but there is no access to a pool. It’s all inaccurate and not a hospitable experience. It was stressful and it makes me not trustful of Hotels.com I had...

"none of the amenities advertised were available to us, the apartment was not clean, had very little kitchen utensils, no cutlery, a wet dirty cloth and scourer was left for us to use, a dirty used bath mat, oven trays had sticky cooked sauce on them, no access to pool or gym, no room service or daily housekeeping. all these things were stated as being available. requested refund to go to different accommodation but was refused, we left apartment 3 days early and stayed somewhere else. I would...

"Tiện nghi"

"Todo lo necesario sin complicaciones. Muy cómodo"

"Very tidy property with lovely welcoming staff"

"Everything was great. The host is attentive when needed but if you plan to use the pool or gym facilities you will need to be let in by the host. Not a problem aslong as you give 30 minutes ahead of time you need to use it."

"Great stay. Great hotel and location."

"First red flag…..she has another address on the receipt so I literally took a Grab 1 hour away!! I asked an hour before I drove away was this the correct address….she did answer back until 2-3 hours later in the Expedia app……By this time I had provided all my contact info email and WhatsApp. Once I got in contact with her she laughed and said oh you put in the wrong address knowing this is the address under proper details and on the receipt so then I finally arrive only to self check into a...

"Having serious problems with this landlord so many times. I've booked many times and they always have issues with either: - Cleaners have not completed cleaning 2 pm (the official check-in time) so customers having to stand outside door waiting for 1-2 hours - Key card not to be found in mailbox as promised - Cleaners walking in while you are in the shower or sleeping. Happeed 10+ times - Apartments have not been cleaned prior check-in. They will then ask you to go back down to lobby and...

"Ja"

"Vi boede på 14. etage i en 120 kvadratmeter lejlighed i virkelig flot stand. Her kunne vi selv lave morgenmad i et fuldt udstyret køkken. Lækkert område med forskellige swimmingpools på 3. etage og i det hele taget høj standard overalt på hotellet. Meget venligt og hjælpsom personale. Det eneste minus er, at det ligger lidt udenfor centrum af HCMC, så man er afhængig af taxa, hver gang man skal nogle steder hen, og så er der ikke de store muligheder i nærheden af hotellet."

"The room did not match the photos. Wall fixtures were falling off, there is a lot of wall damage such as cracks and marks. Place was generally not clean except for the bed and countertops. Ants were on the floor. Bath towels had a bad smell and one of the bath"

"The room was nothing like the photos, not even close. The apartment was old, worn down, and poorly maintained. The mattresses were stained, the floors and tables were damaged, and the couch was broken with a large hole in it. The room also had a bad odor and did not appear to have been properly cleaned before our arrival. When we arrived into the room, someone was still doing laundry in the unit. Later, a cleaning staff member knocked on the door, stopped the laundry, and told us to leave the...