5 restauranter; serverer morgenmad, frokost og internationale retter

Anmeldelser af Aska Lara Resort & Spa

5 out of 5
Aska Lara Resort & Spa
Kundu Lara, Antalya, Antalya

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 191 af i alt 404 anmeldelser" "
Bedømmelse på 8 − Udmærket. 117 af i alt 404 anmeldelser" "
Bedømmelse på 6 − Okay. 46 af i alt 404 anmeldelser" "
Bedømmelse på 4 − Dårligt. 25 af i alt 404 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 25 af i alt 404 anmeldelser" "

8,4/10

Rengøring

8,2/10

Service og personale

7,8/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Sadik

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023
Svar fra Büşra den 1. aug. 2023
Dear Guest, thank you very much for your feedback about our hotel. We wish you find a reason to visit us again.Regards,Büşra Yurduseven DoğanCRM StaffAska Lara Resort & SPA

6/10 Okay

Niamat

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter
Internettet var elendig. Nogle af tjenerne var sure og man kunne ikke tale med dem. Rengøring var ikke som det skulle være.
Overnattede 12 nætter i juli 2022
Svar fra Viktoria Tarı den 21. jul. 2022
Dear Guest, Thank you for sharing your experience at Aska Lara. We are sincerely sorry that your visit did not reflect standards that we set for our hotel. We will share your feedback with the concerning departments. We hope to have the opportunity to welcome you back and restore your faith. Best Regards, Viktoria Tarı CRM Agent Aska Lara Resort & SPA

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotellet var meget renlig. Maden var god. Værelserne var ligeledes renlige og gode. Hotellet kan stærkt anbefales.
Overnattede 7 nætter i december 2018
Svar fra CRM Agent den 2. jan. 2019
Dear Guest, Thank you for your feedback and for the rating. We are also grateful to you for your choice to spend your vacation in our hotel, and were glad to welcome you at Aska Lara Resort & SPA . We are pleased that you have been satisfied with the time spent in our hotel. We will be glad to see you again and will try to make your next stay even more comfortable! Sincerely, Khalida Mehdizade CRM Agent Aska Lara Resort & Spa

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super service min kone fik det dårligt personale var behjælpelig 👍
Overnattede 4 nætter i december 2018
Svar fra CRM Agent den 27. dec. 2018
Dear Guest, Thank you for your feedback and for the high rating. We are also grateful to you for your choice to spend your vacation in our hotel and we were glad to meet you here. We are sorry to hear that your wife got bad during your staying at the hotel. We are glad to hear that we were able to assist at the right moment. We hope she is better now. Thank you for your appreciation to the hotel staff. We will certainly share your feedback with all the hotel staff, which will certainly inspire every employee to an even better service. We will be glad to see you again and will try to make your next stay more comfortable! Sincerely, Khalida Mehdizade CRM Agent Aska Lara Resort & Spa

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super dejlig hotel
Vi har nydt vores ferie til fulde i Aska Lara. Der var rigtig god service og alle var så hjælpsomme. Hotellet er meget flot og der var en masse pools og aktiviteter for både store og små. En rigtig god familie hotel. Maden var rigtig lækker og der var forskelligt til en hver smag. Deres morgenmads buffet var det bedste. Alt i alt var vi meget tilfredse.
Overnattede 7 nætter i juli 2018
Svar fra CRM Agent den 4. aug. 2018
Dear Guest, Thank you for your feedback and for the high rating. We are also grateful to you for your choice to spend your vacation in our hotel, and were glad to welcome you here. We are very glad that you have been satisfied with your stay at our hotel. It is a great pleasure to hear that you have found the service at our hotel impeccable.Thank you for your kind comment about the hotel staff. We hope to have a pleasure of welcoming you back in the future. With the warmest regards, Khalida Mehdizade CRM Agent Aska Lara Resort&Spa

10/10 Fremragende

özgür, roskilde, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Der manglede intet alt var super godt, maden var rigtig godt med stort udvalg
Overnattede 7 nætter i oktober 2017
Svar fra Jana Revina CRM Supervisor den 12. nov. 2017
Dear Özgür, thank a lot for rating ASKA Lara Resort & Spa, we are glad to know that you liked in here! Hope to see you again! Kindly, Jana Revina CRM Supervisor

4/10 Dårligt

Salih , denmark

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Skuffet
Hotellet lever ikke op til ens forventninger. Man føler sig snydt som gæst. Det er slet ikke børnevenligt? Som de fremviser det! Hotellet har ikke forstand på service og har ingen kommunikationsevne. Maden er det samme hver dag! Med lav standard. Er skuffet, føler at mine penge er brugt på skrald.
Overnattede 9 nætter i august 2017
Svar fra CRM Responsible den 2. sep. 2017
Dear Salih, First of all we would like to say big thank you for your honest review. We are saddened to know that your holidays became disappointing for you. I haven't unfortunately found any records of your complaints registered neither by Call Center, Front Office nor Guest Services. But I would like to sincerely apologize for all kinnd of inconveniences you have encountered. We would appreciate more details of what exactly was wrong we to investigate and prevent such a cases of dissatisfaction of the guests in future. Kindly, Jana Revina CRM Supervisor

10/10 Fremragende

Yasmin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i juli 2017
Svar fra Selim den 2. aug. 2017
Değerli Yasemin, Öncelikle vakit ayırıp değerli puanlarınızı burada paylaştığınız için teşekkür ederiz. Sizleri her zaman aramızda görmek isteriz. Saygılarımızla, Jana Revina CRM Supervisor

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt MEN
Eneste utilfredse er at der INGEN steder står, at strand og water park ligger 10 min kørsel
Overnattede 7 nætter i juni 2017
Svar fra Selim den 18. jul. 2017
Dear Godt MEN, thank a lot for rating ASKA Lara Resort & Spa, we are glad to know that you liked here! Hope to see you again! Kindly, Jana Revina CRM Supervisor

8/10 Udmærket

mourad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God til familier med børn
Svar fra Selim den 18. apr. 2017
Dear Mourad, thank a lot for rating ASKA Lara Resort & Spa, we are glad to know that you liked here! Hope to see you again! Kindly, Jana Revina CRM Responsible

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Dejligt hotel for både børn og voksne. God service, venligt personale, god mad og mange fritids muligheder både inde og ude
Svar fra lara-gr@askahotels.com den 23. feb. 2017
Dear guests, Thank you for taking the time to provide feedback of your stay. We are more than happy to know that you left staisfied with your stay here. We wish we will get the chance to welcome you back to Aska Lara! Sincerely, Jana Revina Guest Services Aska Lara Resort & SPA

10/10 Fremragende

Inger, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Aska Lara er et dejligt familie hotel med gode aktiviteter . God service fra hele personalet og dejlig sund og varieret buffet .
Svar fra lara-gr@askahotels.com den 20. feb. 2017
Dear Inger, many thanks for your very kind review, we are extremelly hapy to know that you have just positive memories about our hotel. Hopefully we will see you here again! Kindly, Jana Revina CRM Responsible Aska Lara Resort & SPA

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra General Manager den 18. sep. 2016
Dear Guests, we are extremely happy for your maximum rate. We hope we will get the chance to welcoming you in our hotel again! Kindly Jana Revina Guest Relations Aska Lara Resort & SPA

10/10 Fremragende

Lara, Helsingborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk Hotel
Fantastisk hotel kan klart anbelfales til börnefamiller. Det kan ikke vaere mere börnevenligt, og de spare på INTET. Det er helt klart et sted jeg skal tilbage til.
Svar fra Selim den 15. jun. 2016
Dear Guests, we are extremely pleased by your very kind comments and recommendations. We hope will get the chance to welcoming you in our hotel very soon! Regards, Jana Revina Guest Services Aska Lara Resort & SPA

8/10 Udmærket

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Selim den 30. apr. 2016
Dear Guest, Thank you very much for choosing us for your holiday. It was our pleasure to welcome you here and we are very happy to see you that are satisfied and show this with your scoring. We wish to see you here again. Sincerely, Selim Imre Guest Relations Manager

6/10 Okay

Gisela, Hüfingen

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Die Aufzüge im Hotel sind ständig überlastet besser gleich laufen, wer weite Wege viel Bewegung mag ist in dem Hotel richtig. Strand mit Bus Shuttle fährt ständig. Abend Show auch am Strand sind viel Bus gefahren.Am Hotel Pool ist es ruhig zum Chillen geeignet. Englisch ist Voraussetzung bei dem Hotel Personal. wir waren im Haupthaus untergebracht . Nebenhaus sind noch weitere Wege. Das Hotel buche ich nicht mehr .
Overnattede 7 nætter i maj 2024

8/10 Udmærket

Aisulu

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to visit with kids.
Overnattede 6 nætter i maj 2024
Svar fra Daria Yıldız den 20. maj 2024
Dear Guest,Thank you for choosing our hotel as your vacation destination and for leaving a comment about your stay at Aska Lara Resort & SPA. We are very happy to read that you enjoyed your stay. We hope that you will choose our hotel for your next vacation on the Antalya coast.Regards,Daria YıldızCRM SupervisorAska Lara Resort & SPA

6/10 Okay

Hardeep

Rejste med partner
Synes ikke om: Service og personale
Overnattede 12 nætter i maj 2024
Svar fra janna den 18. maj 2024
Dear GuestThank you for choosing our hotel.As Aska Lara family, it is important for us to know exactly the reasons for the 3 points you have given, as we strive to provide the highest quality service to our guests. Therefore, if you can give us the opportunity to contact you, we would love to eliminate the negative thoughts in your mind. We hope you will give us a chance again.Regards,Janna Hussein,CRM RepresentativeAska Lara Resort & SPA

10/10 Fremragende

Behnaz

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a great time staying at this hotel. We were two families and asked for rooms next to each other’s which was provided. A nice travel cot was also added for our child. The variety of food and desserts were very generous. Having Fresh grilled fish, ice cream, cocktails were bonus. I do recommend this hotel for a family holiday.
Overnattede 9 nætter i maj 2024
Svar fra Daria Yıldız den 13. maj 2024
Dear guest,We thank you for choosing our hotel as your vacation destination and for leaving a comment about your stay at Aska Lara Resort & SPA. We are very happy that you enjoyed the hotel and service. We hope that you will choose our hotel for your next vacation on the Antalya coast.Regards,Daria YıldızCRM ŞefiAska Lara Resort & SPA

10/10 Fremragende

Rikesh

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Along as you are happy to stay in the resort and eat eat the same food options daily you will be happy. Staff service is really good, the spa was delightful and Starbucks is a bonus at the resort. Taxi's are so expensive if you want venture out of the resort Uber does not work and it seems like the hotel work with the taxi companies and charge extra. I enjoyed my stay but I did nt enjoy the food options but I did venture out to land of legends and spend whole day there at a cost of 50 euros pick and drop off from the hotel. Was worth the money for me as it was a must see place especially in the night with all the lights.
Overnattede 4 nætter i september 2023
Svar fra Büşra den 27. sep. 2023
Dear GuestFirst of all, thank you for choosing Aska Lara Resort & Spa for your stay.As Aska Lara employees, the aim of our entire team is to meet the expectations of our guests by offering high service quality standards, to ensure their satisfaction and to strive to achieve this. Your opinions are of great importance in order to provide the service standards we aim for.We do not have an agreement with the taxi station, but if you take the number plate of the taxi and inform us, we can resolve your grievance if we meet directly with the relevant taxi station. We would like to emphasize that we try to host our valued guests and try to be worthy of your appreciation.We keep a record of our guests' requests and do our best to satisfy them during their stay in our hotel. Our kitchen chefs try to appeal to the taste buds of all our guests with over 200 different types of dishes.We would like you to know that the details mentioned in your comment have been shared with the hotel management and taken into serious consideration.We hope to be among your holiday plans again in the coming periods and have the chance to serve you better!Regards,Büşra Yurduseven DoğanCRM RepresentativeAska Lara Resort & SPA

6/10 Okay

omri

Rejste med familie
Synes ikke om: Rengøring, service og personale
Overnattede 3 nætter i september 2023
Svar fra Büşra den 27. sep. 2023
Dear Guest, thank you very much for your feedback about our hotel. We wish you find a reason to visit us again.Regards,Büşra Yurduseven DoğanCRM RepresentativeAska Lara Resort & SPA

8/10 Udmærket

Melike

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sauberes Hotel super schöne strand und poolanlage. Leider nicht direkt am Wasser ansonsten sehr familienfreundlich.
Svar fra Daria Yıldız den 6. okt. 2023
Geehrte Gäste,Zunächst einmal möchten wir Ihnen dafür danken, dass Sie sich für unser Hotel entschieden haben. Es freut uns zu lesen, dass Sie Ihren Urlaub genossen haben und eine gute Zeit hatten. Wir möchten jedoch anmerken, dass Sie Recht haben und das Hotel nicht in erster Linie am Meer liegt, aber alle Reiseveranstalter, mit denen das Hotel zusammenarbeitet, haben diese Information. Aber wir sind froh, dass alles andere für Sie gut war.Wir hoffen, Sie bei einem weiteren Urlaub wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen GrüßenDaria YıldızCRM Shift LeaderAska Lara Resort & SPA

10/10 Fremragende

Lucy

Overnattede 11 nætter i august 2023
Svar fra Daria Yıldız den 13. okt. 2023
Dear Guest, Thank you for choosing our hotel and thank you very much for evaluating our hotel. We wish you to find a reason to visit us again.Sincerely, Daria YıldızCRM Shift LeaderAska Lara Resort & SPA

6/10 Okay

Jill

Synes ikke om: Service og personale
Overnattede 6 nætter i september 2023
Svar fra Daria Yıldız den 23. sep. 2023
Dear Guest, thank you very much for evaluating our hotel. We wish you find a reason to visit us again.Sincerely, Daria Yıldız CRM Shift Leader of Aska Lara Resort & SPA

10/10 Fremragende

Iqra

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
excellent service and would come again
Overnattede 5 nætter i september 2023
Svar fra Daria Yıldız den 21. sep. 2023
Dear guests,We would like to thank you for choosing our hotel as your vacation destination and for your appreciation. We are very pleased that we were able to meet your expectations for your vacation. We very much hope that next season you will choose our hotel as well.Regards,Daria YıldızCRM Shift LeaderAska Lara Resort & SPA

8/10 Udmærket

Waed

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice resort food is so good but the insist on cleaning the room very early in the morning and start knocking on doors
Overnattede 4 nætter i september 2023
Svar fra Daria Yıldız den 18. sep. 2023
Dear guestFirst of all, thank you for your stay at Aska Lara Resort & Spa. Thank you for taking the time to write and post a review about our hotel. We closely monitor the quality of service and every opinion of our guests is of great importance to us. We are pleased to know that overall you were satisfied with your stay at our hotel. We are sorry that our colleagues from the housekeeping department came to you early, but we would like to point out that housekeeping starts from 9 am and our guests can always call the hotel call center and leave their wishes about the cleaning time. Your feedback is very much appreciated by us because it helps us to develop and make the right decisions. You can rest assured that we will pass on your feedback to the hotel management and the relevant departman.We hope to welcome you again among our dear guests.With sincere respect,Daria YildizCRM Shift LeaderAska Lara Resort & SPA

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i august 2023
Svar fra Daria Yıldız den 11. sep. 2023
Dear Guest, thank you very much for evaluating our hotel. We wish you find a reason to visit us again.Sincerely, Daria Yıldız CRM Shift Leader of Aska Lara Resort & SPA

10/10 Fremragende

Nahida

Overnattede 3 nætter i august 2023
Svar fra Daria Yıldız den 23. sep. 2023
Dear Guest, thank you very much for evaluating our hotel. We wish you find a reason to visit us again.Sincerely, Daria Yıldız CRM Shift Leader of Aska Lara Resort & SPA

10/10 Fremragende

Reda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful
Wonderful
Overnattede 7 nætter i august 2023
Svar fra Daria Yıldız den 30. aug. 2023
Dear Guest,We are very grateful to you for choosing our hotel for your vacation and for taking the time to review your stay at Aska Lara Resort & SPA. We are happy to know that you enjoyed your vacation. We look forward to welcoming you back for another wonderful vacation in the future!Regards,Daria YildizCRM Shift LeaderAska Lara Resort & SPA

10/10 Fremragende

Meir

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2023
Svar fra Büşra den 29. aug. 2023
Dear Guest,Thank you very much for your feedback about our hotel.We are very happy to welcome you and glad you are satisfied.We wish you find a reason to visit us again.Regards,Büşra Yurduseven DoğanCRM RepresentativeAska Lara Resort & SPA

10/10 Fremragende

MIDORI

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
スタッフのホスピタリティを感じる素晴らしいホテルでした。
Overnattede 4 nætter i august 2023
Svar fra Büşra den 11. aug. 2023
Dear Guest,First of all, thank you for your stay at Aska Lara Resort & Spa, we are pleased to read that you enjoyed your well-deserved holiday here and that you are generally satisfied with our hotel and our services.We sincerely hope to welcome you here again in the near future!Regards,Büşra Yurduseven DoğanCRM RepresentativeAska Lara Resort & SPA

10/10 Fremragende

Ervin

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Im Gesamten sehr gut. Würde dieses Hotel gerne wieder besuchen!
Overnattede 9 nætter i juli 2023
Svar fra Daria Yıldız den 8. aug. 2023
Lieber Gastzunächst einmal vielen Dank, dass Sie sich für das Aska Lara Resort & SPA entschieden haben und uns Ihre Urlaubsbewertung mitgeteilt haben. Es freut uns zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben. Unser Ziel ist es, Ihnen einen angenehmen und glücklichen Urlaub zu ermöglichen, ohne dabei Kompromisse bei der Servicequalität des Hotels einzugehen.Nochmals vielen Dank für Ihre Bewertung. Wir freuen uns darauf, Sie wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen GrüßenDaria YildizCRM SchichtleiterAska Lara Resort & SPA

2/10 Forfærdeligt

nima

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale
This is not a 5 star hotel. It’s more like a 3 star plus.
Overnattede 7 nætter i juli 2023
Svar fra Daria Yıldız den 3. aug. 2023
Dear guests,Thank you for choosing our hotel and for sharing your holiday experience on this platform. We are sorry to read that your holiday at our hotel did not meet your expectations. We regret that you were among the few guests who did not appreciate our warm hospitality. But we would like to point out a few things. Firstly you booked a standard land view room and our colleagues upgraded you to a pool view room free of charge. They also helped you to organise free check-out from the room and you stayed in it until 14:00, although the standard check-out is at 12:00 and in the summer season when the hotel is fully booked the hotel very rarely provides this option. And we are very sorry that despite the best efforts of our colleagues you gave them the lowest score. Whilst we would have preferred that you had a better experience at our hotel, we hope that you will give us a second opportunity to exceed your expectations.Kind regards,Daria YıldızCRM AgentAska Lara Resort & SPA

8/10 Udmærket

Dipuben Arjan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i juli 2023
Svar fra Büşra den 1. aug. 2023
Dear Guest, thank you very much for your feedback about our hotel. We wish you find a reason to visit us again.Regards,Büşra Yurduseven DoğanCRM StaffAska Lara Resort & SPA

10/10 Fremragende

NASSER

Overnattede 3 nætter i juli 2023
Svar fra Daria Yıldız den 21. jul. 2023
Dear Guest,We are very grateful to you for taking the time to review your vacation at Aska Lara Hotel. We know that you enjoyed your vacation. We look forward to welcoming you back for another wonderful vacation in the future!Regards,Daria YildizCRM-agentAska Lara Resort & SPA

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had excellent service and food was great. The cleaning staff was especially niufer and emine
Overnattede 3 nætter i juli 2023
Svar fra Daria Yıldız den 20. jul. 2023
Dear guestsThank you for choosing our hotel for your vacation. Thank you for the highest praise. And thank you for appreciating the work of the hotel staff. We look forward to welcoming you back to Aska Lara Resort & Spa for a new positive experience!Kind regards,Daria YıldızCRM AgentAska Lara Resort & SPA

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cok guzel bir tatil gecirdik ve cok memnun kaldik. Butun personelin servisi cok profesyonel ve guzeldi. 1’i katdaki temizlik personeli ve özellikle Gülcan hanimin yardimseverligi ve musteriye karsi servisi muhtesemdi. Yine görusmek dilegiyle!
Overnattede 6 nætter i juli 2023
Svar fra Daria Yıldız den 17. jul. 2023
Değerli misafirlerimiz,Aska Lara Resort & SPA'da gerçekleşen konaklamanız ile ilgili yorum bıraktığınız için teşekkür ederiz. Otelimizden ve hizmetimizden memnun kalmanıza çok sevindik. Umarız bir sonraki tatilinizde de otelimizi tercih edersiniz.Saygılarımla,Daria YıldızCRM TemsilcisiAska Lara Resort & SPA

2/10 Forfærdeligt

Selim

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023
Svar fra Daria Yıldız den 20. jul. 2023
Dear guests,Thank you for choosing our hotel. But we are sorry to see that you have rated your stay at Aska Lara Resort & Spa so low. We have checked your stay at our hotel and unfortunately we have not received any requests from you. And unfortunately you did not leave any explanation for your review. As a hotel we value all the opinions of our guests.Although we would have preferred you to have a better experience at our hotel, we hope that you will give us a second opportunity to exceed your expectations.Kind regards,Daria YıldızCRM AgentAska Lara Resort & SPA

8/10 Udmærket

Egor, Santa Clara

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The receptionist said they know nothing about Expedia VIP benefits and ask to call Expedia.
Overnattede 5 nætter i juni 2023
Svar fra Daria Yıldız den 11. jul. 2023
Dear Guest,First of all, thank you for choosing and trusting our hotel.We are very pleased to know that in general you enjoyed your stay at our hotel. But we would like to make you aware of a situation that you were not entirely happy with. The status that you mentioned is any additional services that your organization has to agree with the hotel in advance, and the hotel can confirm or deny them depending on the possibilities. Unfortunately we do not know your details and cannot check your reservation.We hope that our reply helped you to understand the situation and we hope to welcome you back to our hotel.Kind regards,Daria YıldızCRM AgentAska Lara Resort & SPA

10/10 Fremragende

Gurminder

Overnattede 4 nætter i juni 2023
Svar fra Daria Yıldız den 22. jul. 2023
Dear GuestsThank you for choosing our Aska Lara Resort & Spa for your Mediterranean vacation and taking the time to appreciate your stay. We appreciate your highest praise and look forward to welcoming your family back to give you another unforgettable vacation! Kind regards,Daria YıldızCRM AgentAska Lara Resort & SPA

4/10 Dårligt

chrissie

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
*** AVOID HOTEL*** THIS IS NOT A 5* HOTEL***
On arrival at 5am – reception staff not very friendly, didn’t explain anything to us; For example there is a shuttle that can take you to the beach or you can walk there approx. 5 mins across the road. Room - Looked very spacious – on closer inspection the room was VERY unclean, we had to wipe the dust off the shelves!! Before we could put our clothes in the wardrobe, the floors were dirty and dusty – walking around in bare foot; your feet shouldn’t be coated in dust!!! Bedside table – 7 nights in we happen to run our hand over it and it was thick dust!! This was also the case when checking the sides of the sink/vanity area in bathroom – this is not 5*standard!! Balcony – very dirty, glass not cleaned at all – this was never cleaned the whole entire time we were there!! There was also construction working going on across the road, what we didn’t expect to hear/see about 10 strays dogs barking, especially at night / early morning. We did complain 3 times – no one seem bothered and no apology, even took the video footage to customer service – looked very uninterested and no apology. Food: Was very samey the whole time we were there, on some of the food on the hot food section, the lids were left constantly up – food was cold!!! My friend had food poisoning on the last afternoon from the lunch she ate and was very ill on the flight on the way home!! spa - would recommend Emer and Baki very good and professional A lot of activities not included all an extra charge
Overnattede 9 nætter i juni 2023
Svar fra Daria Yıldız den 1. jul. 2023
Dear guestsThank you for choosing our hotel and sharing your experiences on this platform. We are sorry to read that our hotel did not meet your expectations. We are sorry that you were one of the few guests who did not appreciate our warm hospitality. With your permission, we would like to point out that the food in our hotel is subjected to quality control on a daily basis. We are also sorry to hear that you were not satisfied with the housekeeping service. Our guests are concerned about housekeeping and will be directed to send someone to clean up the mess. We value every guest's opinion and your feedback will be shared with the hotel.While we would have preferred you to have a better experience, we hope you will give us a second chance to exceed your expectations.Best regards,Daria YildizCRM RepresentativeAska Lara Resort & SPA

8/10 Udmærket

E

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
It was amazing, great place , clean , good service and good food, they need to come up with an idea to fix the shower, anytime you take shower the whole bathroom area gets wet. And 2nd negative point was ,to access to the beach you had to jump on shuttle but the good thing was they have their own private beach with lots of fun and water park. Good job Aska Lara 😀
Overnattede 5 nætter i juni 2023
Svar fra Daria Yıldız den 24. jun. 2023
Dear guestThank you for choosing our hotel for your stay. We are very happy that you had a wonderful stay with us. The opinions of all our guests are important to us and we will take your comments into consideration. We sincerely hope that you will choose our hotel next time.Sincerely regards,Daria YildizCRM RepresentativeAska Lara Resort & SPA

10/10 Fremragende

Maya

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a well worked and operated hotel. It's huge and i didn't experience a mishap from anything. Everything worked amazingly well. So much to do for every age. Wide variety of food and was delicioius. I could highly recommend this hotel for families. If you want a quiet, kids free hotel this is not for you.
Overnattede 4 nætter i juni 2023
Svar fra Daria Yıldız den 14. jun. 2023
Dear guestFirst of all, thank you for your stay at Aska Lara Resort & Spa, we are delighted to read that you enjoyed your well-deserved vacation here and that you are generally satisfied with our hotel and services.We have shared your positive words and feedback with the relevant department managers and they will take the necessary attention.We sincerely hope to welcome you here again in the near future!Best regards,Daria YildizCRM RepresentativeAska Lara Resort & SPA

10/10 Fremragende

ELENA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The food and room were great. The staff is pleasant and friendly.
Overnattede 6 nætter i april 2023
Svar fra Daria Yıldız den 22. apr. 2023
Dear guestsFirst of all, thank you for choosing and trusting our hotel.We are very happy that you appreciated our work and our staff.We hope to welcome you back to our hotel to make your stay as comfortable as possible.Sincerely yours,Daria YildizCRM RepresentativeAska Lara Resort & Spa

8/10 Udmærket

Tian

Rejste med familie
Synes godt om: Rengøring, service og personale
Value for money
+ friendly service, good food, value for money, comfortable bed and pillows, hotel send me a bottle of sparkling wine and a chocolate cake into my room on my birthday! Really thoughtful! - cold in pool, Sauna and Hamam allow 16+ on paper but full of small children in practice. Too noisy for relaxation. Only one a la cart restaurant is included in all inclusive but only available on Sunday. A bit far from Lara local shopping area.
Overnattede 4 nætter i april 2023
Svar fra Daria Yıldız den 15. apr. 2023
Dear Guests. Thank you for taking the time to leave a comment about our hotel. Every opinion of our guests is very important to us. We would love for you to visit us again in the season when everything is up and running. We hope to see you again.Best regardsDaria YıldızCRM TemsilcisiAska Lara Resort & SPA

8/10 Udmærket

Olayinka Olubukola

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cleaners always on thier game with the rooms, food was very good, spoilt for choice. Hotel close to mall and shopping area. Did not like how friends from other hotels could not visit but generally satisfied with the service.
Overnattede 4 nætter i marts 2023
Svar fra Viktoria Tarı den 3. apr. 2023
Dear Guest,First of all, we would like to thank you for choosing our Aska Lara facility and for taking the time to share your valuable feedback with us. We are happy to learn that you enjoyed your holiday. We look forward to meeting you again as soon as possible. We wish you healthy and happy days.Regards,Daria YıldızCRM AgentAska Lara Resort & SPA

10/10 Fremragende

yusuf

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2023
Svar fra Viktoria Tarı CRM Agent den 30. jan. 2023
Dear Guest, thank you so much for rating our hotel. We wish you will find the reason to visit us again.. Sincerely, Viktoria Tarı CRM Agent Aska Lara Resort & SPA

10/10 Fremragende

Jevgenij

Overnattede 5 nætter i december 2022
Svar fra Viktoria Tarı den 8. jan. 2023
Dear Guest, thank you so much for rating our hotel. We wish you will find the reason to visit us again. Sincerely, Viktoria Tarı CRM Agent Aska Lara Resort & SPA

6/10 Okay

Nagesh

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale

10/10 Fremragende

Stacey

Overnattede 10 nætter i oktober 2022