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"The manager Vivien was amazing and so supportive with English, booking tickets, getting taxis, sharing directions and helping with shopping and dining. Simply can’t thank her and the staff enough. Most amazing experience for a non Chinese speaking traveller in a very non English speaking location that is close to ski fields and the Great Wall of China. Simply amazing "

"Todo excelente, limpio, muy buen servicio, comidas, paisajes"

"非常好 "

"很棒的飯店，環境好，餐點好，工作人員很和善"

"The hotel and room are nice. Breakfast is so so. Too far to the city center."

"Check in was ok although a long line with only 2 ppl in front desk. It was prepaid w/double breakfast but the next day the breakfast site could not find my record so the bill was sent to my room. Later then I received a call from front desk to ask how to pay the room fee etc. I replied it was prepaid and then I sent my receipt to front desk, then front desk said they need to verify with if I need to pay or not with financial dept to check if they receive fund or not. No information was replied...