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Anmeldelser af The Lancaster Hotel Amsterdam

4 out of 5
The Lancaster Hotel Amsterdam
Plantage Middenlaan 48, Amsterdam

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 327 af i alt 746 anmeldelser" "
Bedømmelse på 8 − Udmærket. 271 af i alt 746 anmeldelser" "
Bedømmelse på 6 − Okay. 90 af i alt 746 anmeldelser" "
Bedømmelse på 4 − Dårligt. 39 af i alt 746 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 746 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Diana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt ophold
Meget tilfreds med alt. Dejlig beliggenhed til alt.
Overnattede 2 nætter i september 2023
Svar fra Michela den 3. okt. 2023
Dear Diana,Thank you so much for this amazing review! It is always good to hear that our guests have enjoyed their stay at The Lancaster Hotel.We hope to see you again soon. Lancaster Hotel Team

10/10 Fremragende

Boye

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt valg
God oplevelse med sød betjening tæt på alt. Alt var i orden
Overnattede 1 nat i august 2023
Svar fra Joyce Dielissen General Manager den 15. aug. 2023
Hey Boye,thank you for your great review. We are very pleased to hear you enjoyed your stay with us. Kind regards, Joyce Dielissen General Manager

6/10 Okay

Marianne

Forretningsrejsende
Synes godt om: Service og personale
Værelse OK , beliggenhed fint hvis du er i bil , noget slidt hotel og verdens mindste badeværelse , fik jeg
Overnattede 2 nætter i maj 2023
Svar fra Joyce Dielissen General Manager den 12. sep. 2023
Hello Marianne,Thank you so much for sharing your experience with us. We are delighted to hear that you had a wonderful time and feel confident in recommending us to others.Sorry to hear your room was a little smaller.We hope to welcome you back soon. Best regards,Joyce Dielissen – General Manager

8/10 Udmærket

Lise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel
Hotellet ligger forholdvis centralt. Virkelig flink og serviceminded personale. Rummet var lidt trang og meget mørkt. Specielt lyset på badeværelset var ubrugeligt. Sengen lidt for blød. Dejlig velassorteret morgenmad med frisk frugt
Overnattede 4 nætter i maj 2023
Svar fra Joyce Dielissen General Manager den 9. aug. 2023
Dear Lise,thank you for your review. Great to hear you enjoyed your stay with us.Looking forward to welcome you again.Warm regards, Joyce DielissenGeneral Manager

10/10 Fremragende

Irene

Overnattede 1 nat i januar 2023
Svar fra Jennifer Leidelmeijer den 19. jan. 2023
Dear Irene,Thanks for the 5 stars!Kind regards,Jennifer LeidelmeijerRooms Division Manager

10/10 Fremragende

Erik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i september 2022

10/10 Fremragende

Jannie Bruun

Overnattede 3 nætter i september 2022

6/10 Okay

Ingeborg

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Mit værelse var ligesom delt i to etager. Toilet nedenunder og bruseniche og håndvask ovenover (op ad nogle trapper). Jeg savnede en håndvask ved toilettet. Meget upraktisk. Ellers udmærket hotel.
Overnattede 7 nætter i april 2022
Svar fra Jennifer Leidelmeijer den 19. maj 2022
Dear Ingeborg, Thank you for your visit and review You had our only room with a split level, many thanks for your feed back. We'll take it into consideration with our next remodel. Kind regards, Jennifer Leidelmeijer Rooms Division Manager

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Service og personale, værelsets komfort
Overnattede 5 nætter i april 2022
Svar fra Jennifer Leidelmeijer den 19. maj 2022
Dear guest, Thank you for taking the time to leave us a review. We would really appreciate your constructive feedback and it will definitely help us to make our guests feel extra happy in the future! You can respond to jennifer.leidelmeijer@edenhotel.nl if you wish to let us know your discomforts. Have a great day Kind regards, Jennifer Leidelmeijer Rooms Division Manager

8/10 Udmærket

Lasse

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Suveræn placering, dårlige senge
Hotellet kunne ikke være placeret i et bedre område, lige overfor Artis, hvor man finder en suveræn lækker og elegant restaurant til fair priser, som er ufattelig smuk om aftenen med lyskæder I træerne. Meget roligt område og i fin gå afstand til centrum. Savnede dog at man kunne låne/leje cykler på hotellet og så var sengen/sengene ikke gode. Det er 2 enkelt senge som er slået sammen, men som bliver skubbet fra hinanden i løbet af natten på ingen tid, med en stor "revne" I midten. Sengene knirkede og var ikke behagelige, desuden savnes A/C på værelset. Morgenmaden som kan tilkøbes kan IKKE anbefales.
Overnattede 3 nætter i august 2019

8/10 Udmærket

Kenneth Vestergaard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rent og pænt - dyr parkering
God oplevelse, pænt og rent og flotte værelser. Minus - der henvises til parkeringskælder 1,9 km. fra hotellet, ellers kan man parkere lige udenfor til 6€ i timen & kun Continental morgenmad tilgægenligt.
Overnattede 1 nat i juli 2019
Svar fra Jennifer den 31. jul. 2019
Dear Kenneth, Thank you for your visit and review posting. For parking we recommend our valet parking at 35euro per day or P+R Zeeburg for 8euro per day. If you decide to leave your car on the street, make sure you pay in the machine, 6euro per hour or 56euro per day and do not leave valuables in the car. Kind regards, Jennifer Leidelmeijer Rooms Division Manager

6/10 Okay

Morten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Only problem: room was below ground floor - important information that I would have happily upgraded from if I knew beforehand.
Overnattede 3 nætter i januar 2019
Svar fra Jennifer den 17. jan. 2019
Dear guest, Thank you for your visit and review. My apologies that you were not satisfied with the location of your room. Please always let us know during your stay so we can change your room and make your holiday more enjoyable. Kind regards, Jennifer Leidelmeijer Rooms Division Manager

10/10 Fremragende

Matias

Super lækkert hotel!
Super lækkert hotel, meget nyt og rent. Lidt små værelser, men man har jo ikke brug for så meget plads i en forlænget weekendtur. Morgenmadsbuffetten var virkelig god!!
Overnattede 4 nætter i august 2018
Svar fra Hans den 22. aug. 2018
Dear Matias, thank you very much for writing your review and for sharing your experiences. Kind regards, Hans

4/10 Dårligt

Adis

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family room in the basement for 310 EUR pr. night
Our family room was in the basement. There was not place for 4 of us at all. In front of our windows was parking. It was impasible to sleep. The price was 310 EUR pr. night. without breakfast. If we comparing last summer in Miami where we paid 100 EUR pr. night with breakfast at the famous Ocean Drive with the beach view, this price is totally unaccetable for this 2 stars hotel.
Overnattede 2 nætter i juli 2018
Svar fra Hans den 30. jul. 2018
Dear Adis, thank you for writing your review. I am sorry to read that your stay with us was not what you expected. The hotel is located in an ancient manor in the city centre of Amsterdam where space is limited, nothing like the big hotels in the USA. I am sorry that you were not happy with your room, we woud have gladly offered you a roomchange if we had known. Kind regards, Hans

4/10 Dårligt

Anaïs

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
No AC, small rooms. no privacy to the outside and you can hear people around.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Debbie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property. Highly recommend it. Lovely neighborhood.
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Terry, Studio City

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Joan Carles

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
habitaciones con muy poca ventilacion y ruido de maquinaria
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Greig

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Overall good stay. Clean room, great service with really helpful staff. Only negative points were toilet in such a bad position that you could not sit on it straight as no room and shower leaked into main bathroom floor a little.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Christie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Generally in a good area where you can walk to things. Rooms are itty bitty but pretty clean. Rough entry with several stairs before you can get to a floor with an elevator.
Overnattede 2 nætter i april 2024
Svar fra GM den 22. maj 2024
Dear Christie:We thank you for the feedback. We do hope you enjoyed your stay with us. For future reference we do have several room types available. Some much larger than others. The description and size details can on the booking site. Kind Regards,Nicole W.General Manger

8/10 Udmærket

Horst

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Relativ ruhige Lage an der Zentrumsgenze und trotzdem fußläufig alles erreichbar. Ein für Amsterdam noch erschwinglicher Zimmerpreis. Zimmer vernünftig eingerichtet und das Bett sehr bequem. Frühstück nicht opulent, aber alles da was man braucht.
Overnattede 3 nætter i maj 2024
Svar fra GM den 20. maj 2024
Dear Horst:We thank you for staying with us. I am pleased to hear you enjoyed the breakfast and the comfortable room. We appreciate your feedback and we hope to see you again in the future.Kind Regards,Nicole W.General Manager

10/10 Fremragende

Amanda C

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel!
Overnattede 2 nætter i maj 2024
Svar fra GM den 14. maj 2024
Dear Amanda:Thank you for the lovely feedback. We are so pleased you enjoyed your stay with us. We hope to see you again in the future. Kind Regards,Nicole W.General Manager

8/10 Udmærket

ASHOK KUMAR

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a nice hotel would stay again
Overnattede 1 nat i april 2024
Svar fra GM den 14. maj 2024
Dear Ashok:We are so pleased you enjoyed your stay with us. We always appreciate your comments. We hope to see you again in the future.Kind Regards,Nicole W.General Manger

8/10 Udmærket

Matthew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, just outside of the CC. Hairdryer in room was rubbish though.
Overnattede 3 nætter i maj 2024
Svar fra GM den 14. maj 2024
Dear Matthew:Thank you for the feedback. We are so glad you enjoyed your stay with us. We are sorry to hear that you had trouble with the hairdryer. If you stay with us again please let us know and we can always help while you are here.Kind Regards,Nicole W. General Manager

8/10 Udmærket

Stacey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel
Overnattede 2 nætter i marts 2024
Svar fra GM den 14. maj 2024
Dear Stacey:We are so pleased you enjoyed your stay with us. We always appreciate your comments. We hope to see you again in the future.Kind Regards,Nicole W. General Manger

8/10 Udmærket

Jeffery, Lancaster

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location not over crowded.
Overnattede 4 nætter i maj 2024
Svar fra GM den 12. maj 2024
Dear Jeffrey:Thank you for the feedback. We are so pleased you enjoyed your stay with us. We hope to see you again in the future.Kind Regards,Nicole W. General Manger

10/10 Fremragende

Kirk, LANCASTER

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice facilities, friendly staff, clean rooms, great breakfast, quiet area with good restaurants.
Overnattede 3 nætter i maj 2024
Svar fra GM den 12. maj 2024
Dear Kirk:We thank you for the lovely review. We are so pleased you enjoyed the clean room, friendly staff and convenient location. It is always a pleasure to hear that our guests enjoyed their time with us. We hope to see you again soon.Kind Regards,Nicole W.General Manager

10/10 Fremragende

Charles

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, very helpful staff, awesome breakfast.
Overnattede 1 nat i maj 2024
Svar fra Nicole W. General Manager den 14. maj 2024
hi Charles,thanks a lot for the super reviews, see you soon!!

10/10 Fremragende

Randall

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I didnt like that i had to sit sidways on the toilet, but workable. Loved everything else. Great staff, location, and neighborhood.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Randall,thanks a lot for the great review!Hope to welcome you back to Amsterdam any time soon.Nicole W.

8/10 Udmærket

wendy

Rejste i en gruppe
Synes godt om: Rengøring
Vriendelijk personeel mooi hotel
Overnattede 1 nat i maj 2024
Svar fra General Manager den 14. maj 2024
hi Wendy,,bedankt voor de mooie review, hopelijk tot snel in het gezellige Amsterdam!Nicole W.

2/10 Forfærdeligt

Anisa

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Window in room could have been popped open, it was on street level and did not shut properly. You could hear everything. Dirt and dust everywhere.
Overnattede 1 nat i april 2024
Svar fra General Manager den 14. maj 2024
Dear Anisa,thanks a lot for your review and so sorry to read the room was not up to your expectations. It should have been cleaned properly though, so I truly apologize for this and will discuss this internally with your housekeeping department.Hope to welcome you back to Amsterdam soon.Kind regards,Nicole W.

4/10 Dårligt

Anisa

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room did not get cleaned, called front desk multiple times no response. Dirt and dust all over.
Overnattede 2 nætter i april 2024
Svar fra GM den 2. maj 2024
Dear Anisa:We thank you for the feedback. We always appreciate your comments. It helps us to improve going forward. With that said, I apologize the room was not cleaned upon request. There was obviously a breakdown in communication on our end. For this I am sorry. Kind Regards,Nicole W. Jeremy

10/10 Fremragende

Bradley

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location! Room was spacious and comfortable. Would recommend.
Overnattede 2 nætter i april 2024
Svar fra GM den 2. maj 2024
Dear Bradley,We thank you for the review. I am so happy you found the room to be spacious and comfortable. We do hope you enjoyed your time in Amsterdam and we look forward to seeing you again in the future. Kind Regards,Nicole W. General Manager

10/10 Fremragende

Tayla

Overnattede 2 nætter i april 2024

10/10 Fremragende

Nabor, Holland

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vey nice accommodations & staff was friendly & helpful.
Overnattede 1 nat i april 2024
Svar fra General Manager den 14. maj 2024
Dear Nabor,thanks a lot for the great review!I will pas the compliments on to the team and we hope to welcome you in Amsterdam soon.Kind regards,Nicole W.

10/10 Fremragende

Dana Raymond, Plymouth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great stay! Quiet, clean, comfortable beds and a nice breakfast buffet. We were prepared for a small room and small bathroom and it was fine for us. The space was well designed for the square footage. The staff were very attentive and friendly.
Overnattede 3 nætter i april 2024
Svar fra General Manager den 14. maj 2024
Dear Claude and Annalisa,thanks a lot for the wonderful review!So good to read you liked our beds and breakfast and also had contact with our great team!Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W

8/10 Udmærket

Lisa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was a newly renovated room was ok, staff was friendly and helpful but the hotel was half hr walk to the dam square and half hr walk to canal cruise near hard rock cafe!! Yes there was a tram right outside but thought was in good walking distance not all of us drive everywhere!! Was told my air conditioning wasnt working yet due to renovation didnt think i needed it but was warm in room opened window and all u could hear was the trams!!!
Overnattede 2 nætter i april 2024
Svar fra General Manager den 14. maj 2024
Dear Lisa,thanks a lot for the nice review and compliments on the renovated room.The hotel is situated in the more quiet area of the city centre, but the staff is always able to help you with (public) transport or taxi.Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W.

10/10 Fremragende

CLAUDE AND ANNALISA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everyone was so helpful and friendly
Overnattede 3 nætter i april 2024
Svar fra General Manager den 14. maj 2024
Dear Claude and Annalisa,thanks a lot for the wonderful review!I will pas the compliments on to the team :).Hope to welcome you back to Amsterdam soon!Kind regards,Nicole W

4/10 Dårligt

FABIO

Rejste med familie
Synes ikke om: Faciliteter
Stanza angusta e nessuna pulizia in tre giorni di soggiorno nonostante fosse concordata almeno per un giorno
Overnattede 3 nætter i april 2024
Svar fra General Manager den 14. maj 2024
Dear Fabio,thanks for your review. Sorry to read that there was a miscommunication on the housekeeping. Feel free to always directly contact our front desk staff to clarify the situation so we can solve it immediately.We apologize for this.Kind regards,Nicole W

10/10 Fremragende

Richard, Aberdeen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well placed for Amsterdam central and on tram route. Friendly and helpful staff.
Overnattede 2 nætter i april 2024
Svar fra General Manager den 14. maj 2024
Dear Richard,thanks a lot for the wonderful review!I will pas the compliments on to the team :).Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W

6/10 Okay

sarah

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Everything is within 20 mins walk, and some lovely breakfast places nearby. Overall for the price and rating of the hotel it is very overrated. The bed was uncomfortable, rooms very air dry and the bed sheets were stained. Cannot comment on staff as had limited interaction but was greeted in a friendly manner.
Overnattede 3 nætter i april 2024
Svar fra General Manager den 14. maj 2024
Dear Sarah,thanks a lot for writing your review.Sorry to read that your room was not as you expected. We apologize for the facts that the bedsheets were stained. Our reception staff is available 24 hours to discuss any issues, and look for a solution together.Hope you will give us a chance next time again.Kind regards, Nicole W

8/10 Udmærket

Margita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wir hatten ein Superior King Zimmer gebucht( die beste Kategorie des Hotels). Als Zimmer wurde uns ein kleines Zimmer im Dachgeschoß mit ausladender Schräge zugewiesen, bei der man nur gebückt aus dem Bett hätte aufstehen können und das nicht den Bildern entsprach. Auf unsere Beschwerde hin bekamen wir dann ein Zimmer im 1. Stock, das erheblich größer war mit separatem WC, leider ohne Handwaschbecken. Hier war das einzige weitere Manko relativ laute Straßengeräusche. Die Anbindung an die Straßenbahn Richtung Zentrum ist gut, auch das Frühstücksbuffet lecker zu einem fairen Preis mit sehr freundlichem Personal.
Overnattede 3 nætter i april 2024
Svar fra General Manager den 14. maj 2024
Dear Margrita,thanks for your lovely review. So good to read you we're in touch with our team to solve your issues.We do our best to help you where we can.And so nice that you've enjoyed our breakfast.Hope to see you next time!Regards Nicole W

10/10 Fremragende

Laura

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were fabulous.
Overnattede 2 nætter i april 2024
Svar fra General Manager den 14. maj 2024
Dear Laura,thanks a lot for the wonderful review!I will pas the compliments on to the team :).Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W

8/10 Udmærket

BIPINCHANDRA

Rejste med partner
Synes godt om: Rengøring, faciliteter
Looking at the time room, viewing this hotel looks very nice, seeing and staying I found sizeable of this room very small not much space, very compet. It's fine for single person not for couples. I wouldn't recommend to sizeable I found it's bit expensive.
Overnattede 3 nætter i april 2024
Svar fra GM den 19. apr. 2024
Dear Bipinchandra:Thank you very much for the feedback. We are sorry that you found the room a bit small. Please know that we have several different room types. If you visit us again, I can suggest a Superior room. These rooms are larger with a bigger bathroom. We hope you enjoyed your stay nonetheless.Kind Regards,Nicole W. General Manager

4/10 Dårligt

Milenko

Synes ikke om: Rengøring, service og personale
Entspricht nicht der 4 Sternen Hotel 😉Zwei Tage keine Reinigung keine Toiletten Papier keine Abfälle Entsorgung.
Overnattede 4 nætter i april 2024
Svar fra GM den 15. apr. 2024
Dear Milenko:Thank you for the feedback. The Lancaster Hotel participates in the Green Key program which means we take steps to limit our environmental footprint. We are happy to clean the room everyday if you prefer but we do this only if you opt in to the daily cleaning at check in. You should have been made aware of this by email and at check in. If you were not told-then I apologize for the miscommunication. We hope you enjoyed your stay nonetheless. Kind Regards,Nicole W. General Manager

10/10 Fremragende

craig

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 14. maj 2024
thanks a lot for the wonderful review!Hope to welcome you back to Amsterdam soon.Kind regards!Nicole W

8/10 Udmærket

Mia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Es war ein schöner Aufenthalt, allerdings hatte unser Zimmer einen erneuerungs Bedarf zb der Föhn
Overnattede 2 nætter i april 2024
Svar fra GM den 12. apr. 2024
Dear Mia:Thank you for the feedback. We hope you enjoyed your stay with us. I apologize you had trouble with hairdryer. If you stay with us again-we are always happy to give you another room if you are not happy. Thank you again.Kind Regards,Nicole W. General Manger

8/10 Udmærket

Phil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good hotel in nice area. Pleasant staff, and good room.
Overnattede 2 nætter i april 2024

8/10 Udmærket

paul

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A good hotel in a nice area. Our room was compact with a tiny bathroom, but it was very clean and comfortable. The Lancaster is located in a quiet area with restaurants, authentic Dutch bars and breakfast options nearby. There is also a convenient tram stop within easy walking distance, making other areas of the city easily accessible.
Overnattede 4 nætter i marts 2024
Svar fra GM den 5. apr. 2024
Dear Paul:Thank you for the review. We always appreciate your feedback. I am pleased to know you enjoyed the location of the hotel and the cleanliness and comfort of the room. I will pass these comments on to the rest of the team. We hope to see you again in the future.Kind Regards,Nicole W. General Manager

10/10 Fremragende

Julio

Overnattede 3 nætter i marts 2024
Svar fra General Manager den 14. maj 2024
Dear Julio,thanks a lot for the wonderful review!Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W