Luftfoto

Anmeldelser af Hotel Mai Amsterdam

4 out of 5
Hotel Mai Amsterdam
30 Geldersekade, Amsterdam, NH

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 372 af i alt 598 anmeldelser" "
Bedømmelse på 8 − Udmærket. 154 af i alt 598 anmeldelser" "
Bedømmelse på 6 − Okay. 45 af i alt 598 anmeldelser" "
Bedømmelse på 4 − Dårligt. 17 af i alt 598 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 598 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

6/10 Okay

Nathalie

Rejste med partner
Synes godt om: Service og personale
We had a nice stay. Nice and easy check in and check out. The breakfast was a bit boring and the fruit seemed like it was from a can. The firealarm went off while we were there but the staff didn't keep us informed or told os when we could go back to our rooms which was a bit odd.
Overnattede 7 nætter i januar 2024
Svar fra Bram den 7. feb. 2024
Dear Nathalie, Thank you for sharing your recent experience with us. We truly value your feedback and appreciate the opportunity to address your concerns.We would like to clarify that the alarm you heard during your stay was not a fire alarm but rather an unrelated safety precaution. Nevertheless, we understand the importance of clear communication in such situations, and we apologize for any confusion or inconvenience caused by the alarm sounding.Rest assured, the safety and well-being of our guests are of utmost importance to us, and we will take your feedback into consideration to ensure that our communication procedures are as clear and effective as possible in the future.Once again, we sincerely apologize for any inconvenience experienced and hope that you will consider giving us another opportunity to exceed your expectations during your next visit.

4/10 Dårligt

Helle

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ikke handicapvenligt trods oplysninger herom
Hotellet kom op som handicap venligt, men det kan det bestemt ikke bryste sig af at være. Det var svært, som kørestolsbruger at komme i seng, da der ikke var plads på siden af sengen. Høj kant for at komme ind på badeværelset og kant ind til brusekabinen. Det var ikke muligt at komme op i morgenmadsresturanten da der var 4 trin op til buffen og yderligere trin op til siddepladserne. Hotellet ligger godt og centralt men er alt for dyr i forhold til service og standard.
Overnattede 3 nætter i maj 2023
Svar fra Team Hotel MAI Amsterdam den 19. maj 2023
Dear Helle,Our sincerest apologies if your stay was not to your expectation.We really appreciate your feedback as this will help us further improve our services.We hope to welcome you again at Hotel MAI Amsterdam.Kind regards,Team Hotel MAI Amsterdam

6/10 Okay

Ricco

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Expensive mixed bag experience
Check-in was fast thanks to self check in. Room was small, no ventilation on bathroom, also for some reason we got the handicap friendly room on the hotel so everything in the room was wheelchair friendly and that is great if you are in a wheelchair but we as a couple was not. So the extra wide doors and extra space in the bathroom was wasted on us. View from the room was non existent hardly any natural light came in since we were on the first floor. By all means this was not a cheap booking we paid almost 600€ for two nights. As a bonus the room was still not cleaned at 4pm when we came back from walking in the town. Location wise it is nice your are within walking distance of most stuff plus you an take a tour of the canals right outside the door Will I book this place again ? No never Can I recommend it to other ? Nope find something else. Locat
Overnattede 1 nat i maj 2022

10/10 Fremragende

Michael

Overnattede 2 nætter i januar 2022
Svar fra Carl den 3. feb. 2022
Dear Michael, We thank you for staying at Hotel MAI Amsterdam and for sharing your experience online. We really appreciate your feedback and to be rated so high is a compliment to us, we have shared your review with our whole team. We hope to welcome you again at Hotel MAI Amsterdam. Kind regards, Carl Team Hotel MAI Amsterdam

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel close to main station
Very nice hotel close to the central station. Friendly and helpful staff, very comfortable mattress but the extremely high pillow was not nice. Few small amenities missing (like a shower-caddy and general storage space), but it was okay for my two night stay.
Overnattede 2 nætter i december 2021
Svar fra Lea den 6. jan. 2022
Dear Mr/Mrs. Thank you for your stay at our Hotel MAI. Happy to hear that you had a good time in Amsterdam and that we have been helpful. We have 24/7 service at the desk, so sorry that you did not contact us about the extremely high pillow, which we could have provided you with another pillow suitable for you.. Thank you for letting us know about the few small amenities missing, so we can do something about it in the future. Hope to welcome you someday again. Thank you. With kind regards, Team MAI Thank you

8/10 Udmærket

Mette

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stort og pænt
Familieværelset var dejlig stort, og hotellet lå tæt på alting. Man kunne have ønsket sig en tømning af skraldespande, selv om det kun var to overnatninger. Men rent og pænt og absolut anbefalelsesværdigt.
Overnattede 2 nætter i oktober 2021
Svar fra Carl den 20. okt. 2021
Dear Mette, We thank you so much for staying at Hotel MAI Amsterdam, we really appreciate your feedback. It is our great pleasure that we are able to make your stay with us to your liking. We hope to see you again and we wish you all the best! Team Hotel MAI Amsterdam

10/10 Fremragende

Luna Viking

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Helt fantastisk og hyggeligt hotel. Beliggenhed var perfekt og nemt at komme til og fra toget. Dog manglede der bare et køleskab på værelset til lidt koldt at drikke
Overnattede 2 nætter i september 2020
Svar fra Reception den 6. sep. 2020
Dear Luna Viking, Thank you for staying with Hotel MAI Amsterdam and for leaving us such a nice review. It is so good to hear that you enjoyed our cozy hotel with a great location. Thank you for your feedback regarding a little fridge in the room. We will discuss this internally and improve if possible. We would like to welcome you again any time soon. Kind regards, Dayenne Hotel MAI Amsterdam

10/10 Fremragende

Carol

Rejste med partner
Synes godt om: Service og personale, faciliteter
Excellent location, clean and quiet!
Overnattede 1 nat i maj 2024

8/10 Udmærket

ben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Paul

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent breakfast. Nice rooms and very quiet. Very handy location near train station. However, room was somewhat dark - lighting was low and small windows. Also, asked desk to have defective coffee maker looked at; it did not happen. Would stay there again.
Overnattede 2 nætter i maj 2024

6/10 Okay

Rupert

Forretningsrejsende
Synes godt om: Rengøring
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

6/10 Okay

Heide

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i april 2024

10/10 Fremragende

Cynthia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved it. Friendly, accommodating staff. Very clean. Nice rooms. We will stay there again & recommend to friends.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Jennifer, Overland Park

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The lofted room was wonderful. Location was great.
Overnattede 1 nat i april 2024
Svar fra Marine den 30. apr. 2024
We sincerely appreciate your feedback and are delighted to learn that you found our loft room to be wonderful and our location to be great. Providing exceptional experiences is at the core of our mission, and it's gratifying to know that we succeeded in meeting your expectations. Your kind words serve as motivation for our team to continue delivering excellence in hospitality. We look forward to the opportunity of hosting you again in the near future

6/10 Okay

Minh

Rejste med familie
Synes godt om: Service og personale
inconvenient
Overnattede 2 nætter i april 2024
Svar fra Marine den 30. apr. 2024
Thank you for sharing your feedback with us. We regret to hear that your experience was inconvenient. We value your perspective and would appreciate any specific details you can provide to help us address any shortcomings and improve our service. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future. Please don't hesitate to reach out to us directly if there's anything further we can do to enhance your experience.

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pleasantly surprised by this city centre hotel Friendly atmosphere, great location, very helpful staff, and a very nice clean, fresh, and varied breakfast option- overall an enjoyable stay
Overnattede 3 nætter i april 2024
Svar fra Marine den 30. apr. 2024
Thank you so much for sharing your experience with us! We're absolutely thrilled to hear that you had an excellent stay. Your satisfaction is what we strive for, and it's wonderful to know that we met your expectations. While we're delighted that you enjoyed your time with us, we're sorry to hear about the cleanliness issue you encountered in the Amsterdam streets. Your feedback is incredibly valuable to us, and we'll certainly pass it along to the appropriate authorities to address. We genuinely appreciate your input, and we can't wait to have the pleasure of welcoming you back for another fantastic stay in the future

10/10 Fremragende

Mark

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay, but cleanliness of the Amsterdam streets is poor
Overnattede 2 nætter i april 2024
Svar fra Marine den 30. apr. 2024
Your fantastic review has truly brightened our day! We're deeply appreciative of your kind words and thrilled to have provided you with such a delightful surprise during your stay. Hearing that you found our hotel to be friendly, conveniently situated, and our staff exceptionally helpful warms our hearts. We take immense pride in upholding high standards of cleanliness and freshness, and it's wonderful to know that our breakfast options were to your liking. Your feedback motivates us to continuously strive for excellence, and we eagerly anticipate the opportunity to host you again for another memorable stay!”

10/10 Fremragende

Jonathan, Seattle

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I’ve been to Amsterdam a lot and was a little apprehensive booking a hotel so close to the train station. I expected to be somehow disappointed, but I wasn’t. As it turned out, the rooms were beautiful, spacious and modern, and the staff was a joy. It exceeded all expectations, and therefore had the benefit of being close to everything with none of the usual downsides. It was serene and delightful. This will be my hotel of choice anytime visiting AMS.
Overnattede 1 nat i marts 2024
Svar fra Marine den 30. apr. 2024
Your feedback fills us with genuine delight! We're ecstatic to learn that your stay exceeded your expectations in every regard. It's truly gratifying to hear that despite any initial reservations, you found our hotel to be a delightful surprise. We're pleased to hear that you appreciated the beauty, spaciousness, and modern amenities of your room, as well as the exceptional service provided by our staff. Your description of experiencing the convenience of our location without encountering any drawbacks is truly appreciated. We're deeply honored to be your preferred hotel in Amsterdam, and we eagerly anticipate the opportunity to welcome you back for another exceptional stay!

8/10 Udmærket

LEE

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely boutique hotel near to Amsterdam Centraal train station. Well appointed room despite allegedly being one for the smaller ones. Great breakfast with lots of options including freshly made omelette. We did have to queue for 10 minutes at check in but that was due to a larger group ahead. That said it would be helpful if we could pre check in as it is a laborious process using their iPad. Minor quibble. We will be back.
Overnattede 1 nat i marts 2024
Svar fra Team Hotel MAI Amsterdam den 29. mar. 2024
Dear Lee, Thank you very much for taking the time to leave us such a positive review! We're thrilled to hear that you had a lovely stay at our boutique hotel near Amsterdam Centraal train station and that you found your room well-appointed despite its size. It's great to know that you enjoyed our breakfast options, especially the freshly made omelette. We apologize for the 10-minute wait during check-in due to a larger group ahead of you. Your feedback about pre-check-in is duly noted, and we'll explore ways to improve the process. We're grateful for your understanding and patience and look forward to the pleasure of welcoming you back on your next visit to Amsterdam!With regards, Team Hotel MAI Amsterdam

8/10 Udmærket

Dawn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is in a great location. In walking distance to most attractions. It is less than a five minute walk from Amsterdam Centraal Train Station, Metro, and trams.
Overnattede 6 nætter i marts 2024
Svar fra Team Hotel MAI Amsterdam den 29. mar. 2024
Dear Dawn, Thank you for your positive review! We're delighted to hear that you found our hotel's location convenient and accessible. Being within walking distance to most attractions and less than a five-minute walk from Amsterdam Centraal Train Station, Metro, and trams is indeed a great advantage for our guests. We're glad that you enjoyed the convenience of our central location and we hope to welcome you back again soon for another enjoyable stay!With kind regards, Team Hotel MAI Amsterdam

10/10 Fremragende

Melanie joy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is in a fantastic location, 5 mins from central station, 2mins from china town, 5 mins from red light district and 10mins from dam square. It was excellent, had everything you needed, breakfast was well stocked and enjoyable. Decor in hotel is really well done too. Would definitely stay again!
Overnattede 3 nætter i februar 2024
Svar fra Team Hotel MAI Amsterdam den 22. mar. 2024
Dear Melanie, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our prime location and found it convenient for exploring the city. It's wonderful to know that you found everything you needed during your stay and that you appreciated our well-stocked and enjoyable breakfast. We take pride in our attention to detail, including the decor, and we're delighted that it contributed to your positive experience. We can't wait to welcome you back for another excellent stay in the future!Kind regards, Team Hotel MAI Amsterdam

10/10 Fremragende

Isaac

Overnattede 1 nat i marts 2024
Svar fra marine den 30. apr. 2024
Your fantastic review has truly brightened our day! We're deeply appreciative of your kind words and thrilled to have provided you with such a delightful surprise during your stay. Hearing that you found our hotel to be friendly, conveniently situated, and our staff exceptionally helpful warms our hearts. We take immense pride in upholding high standards of cleanliness and freshness, and it's wonderful to know that our breakfast options were to your liking. Your feedback motivates us to continuously strive for excellence, and we eagerly anticipate the opportunity to host you again for another memorable stay!

8/10 Udmærket

Qiao qiao

Overnattede 1 nat i marts 2024

6/10 Okay

Lavi

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff. Not the cleanest and doesn’t rise to the expectations suggested by the reviews.
Overnattede 2 nætter i marts 2024
Svar fra Team Hotel MAI Amsterdam den 22. mar. 2024
Dear Lavi, Thank you for sharing your feedback with us. We're pleased to hear that you found our staff friendly; however, we're sorry to learn that your experience regarding cleanliness did not meet your expectations or align with what you anticipated based on reviews. Maintaining a clean and comfortable environment for our guests is a top priority for us, and we take your comments seriously. We will address this matter with our housekeeping team to ensure that we uphold the highest standards of cleanliness throughout the hotel. We appreciate your honesty and hope to have the opportunity to welcome you back in the future, where we can demonstrate our commitment to providing an exceptional experience.Kind regards, Team Hotel MAI Amsterdam

10/10 Fremragende

Chris

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff and service at this hotel were simply amazing!
Overnattede 3 nætter i december 2023
Svar fra Team Hotel MAI Amsterdam den 22. mar. 2024
Dear Chris, Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our staff and service. Providing exceptional service is at the heart of what we do, and it's fantastic to know that we exceeded your expectations. Your kind words mean a lot to us, and we truly appreciate your recognition. We look forward to welcoming you back for another amazing stay in the future!With warm regards, Team Hotel MAI Amsterdam

10/10 Fremragende

aaron

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect stay! Location perfect! Bargain!
Overnattede 1 nat i marts 2024
Svar fra Diego Team Hotel Mai den 2. mar. 2024
Dear Aaron,Thank you for choosing to stay with us and for taking the time to leave such a positive review! We're thrilled to hear that you had a perfect stay and that our location met your needs perfectly. We always strive to provide great value for our guests, and we're delighted to know that you found your stay to be a bargain.We hope to have the pleasure of welcoming you back for another perfect stay in the future!Best regards,

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location close to central station. Lovely hotel.
Overnattede 1 nat i februar 2024
Svar fra Diego Team Hotel Mai den 13. feb. 2024
Dear Robert,That's wonderful feedback! It's great to hear that you enjoyed the location and found our hotel lovely. Thank you for taking the time to share your experience, Robert. We hope to welcome you back again soon! If you have any further comments or if there's anything we can assist you with, please feel free to let us know.

8/10 Udmærket

Jin Jeong

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Diego Team Hotel Mai den 13. feb. 2024
Thank you for sharing your feedback, Jin! We appreciate your rating and are glad to hear that you had a positive experience overall. If there are any specific areas where you feel we can improve and earn that extra point to make it a perfect 10, please don't hesitate to let us know. We strive to provide exceptional service to all our guests and value your input. We hope to have the opportunity to welcome you back in the future. Kind Regards,

10/10 Fremragende

james

Overnattede 1 nat i februar 2024
Svar fra Diego Team Hotel Mai den 13. feb. 2024
Thank you so much, James, for your perfect score! We're thrilled to hear that you had such a fantastic experience during your stay with us. Providing excellent service and ensuring our guests have a memorable time is always our top priority. We look forward to welcoming you back again soon!

10/10 Fremragende

Raja

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Bram den 7. feb. 2024
Dear Raja,Thank you for reviewing your stay with Hotel MAI Amsterdam. We are happy that you enjoyed your stay with us. Looking forward to welcome you again in Amsterdam.

8/10 Udmærket

Brandon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was well take care of for a historic building very nice very friendly Only issue our suite was a loft and the loft was all most unbearable hot would be nice with a fan.
Overnattede 2 nætter i februar 2024
Svar fra Bram den 7. feb. 2024
Dear Brandon, We greatly appreciate your thoughtful review and are pleased to hear that you found our historic property well-maintained and enjoyed the friendliness of our staff. Your feedback regarding the temperature in your loft suite is invaluable to us. We apologize for any discomfort you experienced and will certainly take your suggestion into consideration to enhance the comfort of our guests. Thank you for choosing to stay with us, and we hope to welcome you back for a more enjoyable experience in the future.

10/10 Fremragende

sookyoung

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good location and helpful staffs. I feel that the rooms are a bit dim.
Overnattede 4 nætter i januar 2024
Svar fra Team Hotel MAI Amsterdam den 30. jan. 2024
Dear Sookyoung,Thank you for sharing your experiences of your stay on Expedia. Your feedback is highly appreciated and will help us to improve our ability to serve you and other guests in the future.I am happy to read that you enjoyed the location and were satisfied with the staff of Hotel MAI Amsterdam. However, I sincerely regret the inconvenience that you have experienced with the lighting inside the rooms.I will share your feedback with the team in order to determine how we can prevent this from happening in the future.Kind regards,AdrianTeam Hotel MAI Amsterdam

10/10 Fremragende

Jessica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Terrific experience!
Overnattede 1 nat i januar 2024
Svar fra Team Hotel MAI Amsterdam den 30. jan. 2024
Dear Jessica,Thank you for taking the time to review your stay with us.We would like to thank you for sharing your experience online.We are happy to read that we have been able to provide you with an extraordinary stay in Hotel Mai. Rest assured, your compliments will be shared with our entire team.We are looking forward to welcoming you again to Hotel Mai!Kind regards,AdrianTeam Hotel MAI Amsterdam

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Viagem ferias em familia
Hotel todo reformado. Recepção mto atenciosa, qto espaçoso
Overnattede 2 nætter i januar 2024
Svar fra Team Hotel MAI Amsterdam den 30. jan. 2024
Dear guest,Thank you for taking the time to review your stay with us.We would like to thank you for sharing your experience online.We are happy to read that we have been able to provide you with an extraordinary stay in Hotel Mai. Rest assured, your compliments will be shared with our entire team.We are looking forward to welcoming you again to Hotel Mai!Kind regards,AdrianTeam Hotel MAI Amsterdam

8/10 Udmærket

Jason

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good Stay
Nice hotel in the heart of Amsterdam within walking distance to the train station downtown. Lot of restaurants and bars in the area. Room was nice and comfortable, no complimentary water though. Hotel locks front door at ~4pm, there is some homeless and other people of the night roaming around and some asked for money as we walked by. Main lobby area is nice with lounge, coffee, drinks etc. However, when we came back at 11pm and tried to use the lounge area we were asked to leave due to "welfare of all the guests". There was 3 of us sitting down talking quietly and they asked us to leave the area... why have a lounge? Nice hotel and would stay again.
Overnattede 1 nat i januar 2024
Svar fra Team Hotel MAI Amsterdam den 30. jan. 2024
Dear Jason,Thank you for taking the time to write feedback. I am happy to see that you enjoyed the location of our hotel, as well as our amenities.In addition to this, thank you for making us aware of the situation outside the property.Please accept my sincere apologies for the inconvenience you have experienced. Unfortunately, we can not prevent this from happening. However, should the situation escalate, you may approach the Front Office staff so that they can act upon this matter.We do hope to welcome you back in Amsterdam in the future.Kind regards,AdrianTeam Hotel MAI Amsterdam

8/10 Udmærket

Brenna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel, really friendly staff and amazing location
Overnattede 3 nætter i december 2023
Svar fra Team Hotel MAI Amsterdam den 30. jan. 2024
Dear Brenna,Thank you for reviewing your stay at Hotel Mai, your feedback is of great value to us.We are pleased that you were satisfied with our hotel and our friendly staff. We really appreciate your positive feedback about our hotel as we always aim to provide the best service possible.Thank you for staying with us!Kind regards,AdrianTeam Hotel MAI Amsterdam

10/10 Fremragende

Emile

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Team Hotel MAI Amsterdam den 30. jan. 2024
Dear Emile,First of all, we would like to thank you for sharing your experience online. We are delighted that you enjoyed your stay at Hotel Mai. To be rated so high is a compliment and we have shared your review with our team.We are looking forward welcoming you again in Hotel Mai.Kind regards,AdrianTeam Hotel MAI Amsterdam

10/10 Fremragende

John

Overnattede 1 nat i januar 2024
Svar fra Team Hotel MAI Amsterdam den 30. jan. 2024
Dear John,First of all, we would like to thank you for sharing your experience online. We are delighted that you enjoyed your stay at Hotel Mai. To be rated so high is a compliment and we have shared your review with our team.We are looking forward welcoming you again in Hotel Mai.Kind regards,AdrianTeam Hotel MAI Amsterdam

4/10 Dårligt

Sonia

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Ikle lyd isolert, kan høre alle bevegelser/ ord så blir sagt fra rommet over. I sengen var det synke hull på ene siden. Genetelt elektrisk pp rommet var ikke bra standar, lys var ødelagt, ladere var ødelagt og aircon funket bare av og til. Vindus kan ikke åpnes på rommet heller.
Overnattede 3 nætter i januar 2024
Svar fra Team Hotel MAI Amsterdam den 30. jan. 2024
Dear Sonia,Thank you for reviewing your stay at Hotel Mai. Your feedback is highly appreciated as we do our utmost to improve our daily operations.My sincere apologies that you were not completely satisfied with the state of your room. The satisfaction of our guests is our utmost priority, thus I will discuss this with the team in order to remedy these issues and to prevent this from happening again.We hope that you give us another opportunity to meet your expectations in your future visit to Amsterdam.Kind regards,AdrianTeam Hotel MAI Amsterdam

10/10 Fremragende

Nisreen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gorgeous hotel and in a great location
Overnattede 1 nat i januar 2024
Svar fra Team Hotel MAI Amsterdam den 30. jan. 2024
Dear Nisreen,Thank you for taking the time to post a review of your recent stay at Hotel Mai. We take pride in our hotel and its fantastic location in the heart of Amsterdam. To describe our property as gorgeous is a fantastic compliment that we always strive to receive from our guests.It would be our pleasure to welcome you back in Hotel Mai.Kind regards,AdrianTeam Hotel MAI Amsterdam

10/10 Fremragende

Rianna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Team Hotel MAI Amsterdam den 11. jan. 2024
Dear Rianna,Thank you for choosing our hotel. We're delighted to hear you had a wonderful stay, and your 5-star rating means a lot to us. If there's anything specific you'd like to share or suggest, feel free to let us know. We look forward to welcoming you back for another fantastic experience.Kind regards,Michal

10/10 Fremragende

Miled

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This stay was better than we expected. Very clean and spacious room, awesome location close to restaurants and centraal station.
Overnattede 2 nætter i januar 2024
Svar fra Team Hotel MAI Amsterdam den 11. jan. 2024
Dear Miled,Thank you for choosing Hotel MAI Amsterdam. We're delighted to hear you had a wonderful stay, and your 5-star rating means a lot to us. If there's anything specific you'd like to share or suggest, feel free to let us know. We look forward to welcoming you back for another fantastic experience.With regards,Michal

10/10 Fremragende

William, Cheselbourne

Synes godt om: Rengøring
Overnattede 3 nætter i januar 2024
Svar fra Team Hotel MAI Amsterdam den 11. jan. 2024
Dear William,Thank you for choosing Hotel MAI Amsterdam. We're delighted to hear you had a wonderful stay, and your 5-star rating means a lot to us. If there's anything specific you'd like to share or suggest, feel free to let us know. We look forward to welcoming you back for another fantastic experience.With regards,Michal

10/10 Fremragende

Eden

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023
Svar fra Team Hotel MAI Amsterdam den 11. jan. 2024
Dear Eden,Thank you for choosing Hotel MAI Amsterdam. We're thrilled to hear you had a fantastic stay! Your perfect score means a lot to us. If there's anything you'd like to share or suggest, we're all ears. Can't wait to welcome you back for another outstanding experience.With kind regards,Michal

10/10 Fremragende

Constantin, Saint Laurent

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thank you!
Overnattede 2 nætter i januar 2024
Svar fra Team Hotel MAI Amsterdam den 11. jan. 2024
Daer Constantin,Thank you for staying with us. We're thrilled to hear you had a fantastic stay! Your perfect score means a lot to us. If there's anything you'd like to share or suggest, we're all ears. Can't wait to welcome you back for another outstanding experience.With kind regards,Michal

6/10 Okay

Sarah

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i december 2023
Svar fra Team Hotel MAI Amsterdam den 11. jan. 2024
Dear Sarah,Thank you for your recent stay with us. We appreciate your feedback and are glad to hear you had a positive experience. If there's anything specific you'd like to share or suggest, we'd love to hear it. We look forward to welcoming you back for another great stay.With kind regards,Michal

10/10 Fremragende

DANIEL

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Team Hotel MAI Amsterdam den 11. jan. 2024
Daer Daniel,Thank you for choosing Hotel MAI Amsterdam.. We're thrilled to hear you had a fantastic stay! Your perfect score means a lot to us. If there's anything you'd like to share or suggest, we're all ears. Can't wait to welcome you back for another outstanding experience.With kind regards,Michal

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Esperaba más
Esperaba más de este hotel por el costo e impuestos, la habitación es buena hasta que es momento de ir a la cama es de lo peor para nada cómoda, la ubicación si es ruidosa, el desayuno es muy bueno, el trato del personal es muy bueno y son muy atentos, no tengo reclamo en eso. Tal vez lo recomendaría por la cercanía a la estación central, metro, tranvía, etc.
Overnattede 2 nætter i december 2023
Svar fra Team Hotel MAI Amsterdam den 11. jan. 2024
Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize that the room amenities did not meet your expectations. Your comments are valuable to us as we continuously strive to enhance our services. On a brighter note, we are delighted to hear that you had positive experiences with our staff and enjoyed the breakfast. Your compliments motivate us to maintain the high standards we aim for in customer service. We truly appreciate your input and hope to have the opportunity to make your next stay more enjoyable in every aspect.With kind regards,Marine

10/10 Fremragende

shannon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful stay
Really beautiful hotel & very comfortable rooms. Easily walkable to everything
Overnattede 2 nætter i december 2023
Svar fra Team Hotel MAI Amsterdam den 11. jan. 2024
Dear Shannon, We truly appreciate your positive feedback! It’s fantastic to hear that you found our Hotel to be both beautiful and our Rooms comfortable. We take pride in our commitment to providing a high-quality experience for our guests. It’s wonderful that our location contributed to your convenience. We look forward to the pleasure of hosting you again and ensuring your next stay is equally delightful!With kind regards,Marine