Kroer i Alton

"Hottest day in May on record and the heating was on in my room. After speaking with staff three times and an hour and a half later, I was moved to another room. In spite of the wonderful advert featuring a restaurant I was told no kitchen tonight. Second room was very noisy overlooking the car park which doubles as a camping ground for motor homes, with ten present. No mattress cover and a very dirty mattress. Black mould on the bathroom ceiling which had been painted over but still showed...

"A lovely clean room.....staff were very friendly and helpful...breakfast was fresh and good. Bar was busy with very friendly customers. We traveled down from Scarborough for football v Buxton...after the game the bar was very busy but the home supporters made us very welcom."

"Nice clean bedroom, with a comfy bed. Stone floor, l think it would accommodate dogs, slippers were provided for guests use. We had a ground floor room, it was noisy as it was on a busy road. The bedroom was tired but fine for our two night stay. The staff were great and did everything to please its residents. Breakfast was super, a good choice and well cooked. Parking was great, a secure carpark for guests."

"The breakfast was excellent the staff went out if their way to ensure I had everything I needed. The poached eggs were cooked to perfection and the staff even though were run off their feet found time to chat and engage with all customers at breakfast."