Altenstadt – Leonardo Hotels i Altenstadt, Hessen

"Det gik lidt langsomt og få checket ind, men resten af oplevelsen var meget fint. Vi havde et problem med hul i dynen, men efter vi havde sagt det til personalet blev det fikset. Vi var der kun i 2 dage så vi nået ikke at få oplevet de faciliteter som de havde, så dem er der ingen kommentarer om."

"Lækker og nyt hotel. Dejlig morgenmad God service God parkeringskælder, som dog var meget dyr"

"Good as always "

"👍☀️"

"Bad rooms, I booked a large room, but it was standard size compared to other hotels. The bathroom and toilet are in the corner of the room only separated by a glass wall. Service non-exsistent. You have to check in yourself on an "iPad" in the bar. There was an error so the staff (the bartender) had to be contacted. I had to wait for the bartender who was making drinks, the error was fixed and then I had to continue myself at the "ipad", he did not finish the proces. They say that this is a smart feature, so that they are able to help you with other things. The only think it helps is saving staff costs. They say they are "rethinking" the whole concept of a hotel - but their concept already exsists, it's called a HOSTEL. On top of all this I had to wait a LONG time for the elevator up to the 6th floor where the bar was located (and "check-in") the same when I went down to the room. The style of the rooms seems to be supposed to be a smart industrial look, but it just looks tacky. The view was into a courtyard and noise from the hallway could clearly be heard in the room. I now see that they respond most negative reviews with "hello sunshine" and without really taking responsibility for anything. I would NOT reccomend Ruby Louise. "

"Varmen virke ikke, de glemte at ligge nye håndklæder efter rengøring sam opfylde kaffe 2 dage i streg. Og så koste det også 45euro om dagen at holde hos dem. Men det er dejligt tæt på messen og morgenmad var fin "

"Terrible hotel with awful service. The staff is rude and unprofessional. Breakfast was a complete disaster, both in organization and food quality. During the fair, prices are outrageously high compared to what you get."

"Ein gutes Hotel, aber man konnte nicht viel kaufen. Abends, wenn man alle im Flur saß und sich amüsierte, war das Bier vom Fass für zwei Tage ausgegangen und es gab keine Lebensmittel zu kaufen, da wir spät ankamen . Teppiche in den Zimmern sind sehr ekelhaft. Netter Service an der Rezeption"

"We had such a nice stay from beginning to end. Room, bed, restaurant, bar - and especially the staf. A special thanks to the concierge Isabel, who helped us a lot with suggestions of restaurants, arranging transport and more, and also to the bartender (can't remember his name) on Monday and Tuesday evenings who gave us such a nice service and told us about the area and the hotel. We give the hotel and the staf our best recommendations. "