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Anmeldelser af Classic Lodges - The White Swan

3.5 out of 5
Classic Lodges - The White Swan
Bondgate Within, Alnwick, England

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 75 af i alt 298 anmeldelser" "
Bedømmelse på 8 − Udmærket. 110 af i alt 298 anmeldelser" "
Bedømmelse på 6 − Okay. 73 af i alt 298 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 298 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 298 anmeldelser" "

7,8/10

Rengøring

8,2/10

Service og personale

6,8/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Neil

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous, our 3rd time staying here spread over a number of years.
Overnattede 1 nat i maj 2024

6/10 Okay

andrew

Rejste med familie
Synes godt om: Service og personale, faciliteter
Poor breakfast serve yourself and limited options
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Naidine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a comfortable stay in our beautiful room, and would stay here again in a heartbeat.
Overnattede 1 nat i maj 2024

6/10 Okay

Fiona

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Bathroom tiles had dirty grout on the floor and black marks on the walls. The ceiling above the bath was stains. Window in bedroom was dirty and lower pane was cracked. It let the wind in. Public areas were OK
Overnattede 4 nætter i april 2024

6/10 Okay

Maria

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The accommodation was perfectly adequate for our 1 night stay. The bathroom definitely needed a refresh. Rusty plugholes etc. the windows also need replacing and the mattress wasn’t great quality. All that said we enjoyed our stay in a spacious room.
Overnattede 1 nat i april 2024

10/10 Fremragende

Adalaine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Iit was a gem of a place,ticked all our boxes..
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Russell

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023

8/10 Udmærket

Simon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, convenient for shopping. Great room and fantastic dining room. Only drawback was a poor breakfast. Not buffet, lack of choice and worse on the second day when there was no chef.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Chris

Very friendly staff and excellent breakfast
Overnattede 2 nætter i september 2023

6/10 Okay

Verificeret rejsende

Rejste med familie
Most dissapointing of all pur hotel stays in UK needs deep cleanse our room was through hotel and out back over gravel path- horrible access for luggage!! Room was hot and atuffy with only a small fan provided. Also no on site parking available when we checked in and were told to use public lot behind hotel Dining room is lovely though!!
Overnattede 1 nat i september 2023

8/10 Udmærket

Hazel

Overnattede 1 nat i august 2023

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A brief stay at the White Swan to attend a wedding at the Alnwick Garden. We were given an early check in due to the wedding timings, the receptionist was really pleasant, helpful and efficient. The room was clean and comfortable but, as it was on the front of the hotel, there was a little traffic noise in the morning. All in all a very pleasant stay.
Overnattede 1 nat i august 2023

10/10 Fremragende

Kim

Overnattede 1 nat i august 2023

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023

8/10 Udmærket

Ann

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I did not have a great nights sleep the bed was very uncomfortable and awoke with back pain however everything else was great the staff here go above and beyond to help
Overnattede 1 nat i juli 2023

8/10 Udmærket

David Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel
A lovely hotel, staff are very friendly and helpful. Great location and a good size car park, with a free carpark outside aswell (carpark C). The restaurant is amazing coming from the sister ship to The Titanic. Breakfast was nice, the food could of been topped up quicker as no eggs but that isnt a complaint. We will stay again. Thanks
Overnattede 1 nat i juli 2023

8/10 Udmærket

Philip

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
White Swan short break
The hotel is very well located for access to a plethera of good interesting places to see. The staff were very polite and provided us with lots of information about the area. The hotel was clean and well presented with historical features, not your modern clinical design. The bedroom was spacious, clean and comfortable. The bathroom had a bath and overhead shower. The food ad service was good.
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Benjamin Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely cosy hotel. Thanks for a lovely stay!
Overnattede 1 nat i juni 2023

6/10 Okay

Vanessa

Synes godt om: Service og personale
Overnattede 1 nat i juni 2023

10/10 Fremragende

Tim

Overnattede 1 nat i juni 2023

8/10 Udmærket

Norman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Breakfast did not go well most no thre
Overnattede 1 nat i juni 2023

10/10 Fremragende

Robin

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We really enjoyed our six nights at the White Swan. It is not posh but is incredibly friendly, comfortable and clean. The staff were lovely and really flexible. We didn't have an evening meal but the breakfasts were fine and other residents told us that the evening meal was excellent. (The dining room is based around the panelling from the sister ship of the Titanic and is extraordinary). Alnwick is a lovely town with loads to do and see and the hotel is within the castle walls. Its also a great centre for visiting places in beautiful Northumberland.
Overnattede 6 nætter i maj 2023

10/10 Fremragende

Amelia

Overnattede 1 nat i maj 2023

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Must see dining room
Characterful hotel with excellent and friendly staff
Overnattede 1 nat i maj 2023

8/10 Udmærket

T

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Basic and probably realistically priced
The hotel is very tired and the breakfast wasnt good at all - but for the price it was ok - the bathroom was very poor, not unclean though, just really dated and needs upgraded
Overnattede 1 nat i maj 2023

8/10 Udmærket

Brian

Synes godt om: Rengøring, service og personale, værelsets komfort
upgrade.
hotel is in an ideal position in the centre of ALNWICK .with free parking would could be wrong. Its needing a wee bit money spent on it. An upgrade could move this hotel to a different level ,think about it. The town deserves better.
Overnattede 2 nætter i maj 2023

10/10 Fremragende

S

Overnattede 1 nat i maj 2023

6/10 Okay

Robert

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Good position in Alnwick with parking, easy access on foot to all local facilities. Room spacious but bathroom in need of refurbishment, basin plug broken, shelf fitting loose & wobbly. Step down into bathroom a problem/trip hazard despite warning on door.
Overnattede 7 nætter i april 2023

8/10 Udmærket

James Bilsland

Overnattede 1 nat i april 2023

10/10 Fremragende

Jacqueline

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place with warm relaxing feel, staff very friendly, central for castle, gardens, bus station etc very comfortable beds, breakfast very tasty in stunning diining room, bistro comfortable and relaxing, nice little seating area outside. Definitely stay here again
Overnattede 1 nat i april 2023

6/10 Okay

Lucy

Synes godt om: Rengøring
Overnattede 1 nat i april 2023
Svar fra Hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room good, staff good, breakfast so-so…
Overnattede 2 nætter i april 2023
Svar fra Hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 Fremragende

Lorraine

Overnattede 1 nat i april 2023
Svar fra Hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 Fremragende

Christa

Overnattede 1 nat i marts 2023
Svar fra Hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 Fremragende

Gail

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Short break
Excellent stay....rooms clean and fresh staff very friendly lovely food
Overnattede 2 nætter i marts 2023
Svar fra hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 Udmærket

DAVID

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023
Svar fra hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 Fremragende

Evelyn

Overnattede 1 nat i marts 2023
Svar fra Hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 Fremragende

Hugh

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The most dog friendly hotel I’ve ever stayed at. The staff were great.
Overnattede 1 nat i marts 2023
Svar fra Hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 Fremragende

DAVID

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2023
Svar fra Hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 Udmærket

Allan

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place, good staff.....no complaints
Overnattede 1 nat i marts 2023
Svar fra Hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

4/10 Dårligt

Philip

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Delightful staff but room very poor - worn carpet, cracked window, chipped sink, etc.
Overnattede 1 nat i februar 2023
Svar fra Hotel den 21. apr. 2023
Thank you for your feedback, we are working on this.

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023
Svar fra hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 Udmærket

Judith

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
We were given a large family room which had been modernised and was bright and airey. We have stayed at the hotel many times and some of the rooms, especially in the annex, are quite dark and dated so our room this time was a nice surprise. Disappointed we couldn’t get a drink at the bar which closed at 10 pm due to staffing issues. It seemed odd that there was nobody able to serve us 2 drinks as residents! Overall however the room was lovely and our stay was good.
Overnattede 1 nat i februar 2023
Svar fra Hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 Fremragende

Duncan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel is the perfect location in the centre of Alnwick . Comfortable room , excellent breakfast. Great value for money .
Overnattede 2 nætter i februar 2023
Svar fra Hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 Fremragende

IAN

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We thought it was great value for money, room was great and clean. The staff were excellent, very helpful and pleasant. Nice bar and relaxing atmosphere.
Overnattede 1 nat i februar 2023
Svar fra Hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 Udmærket

Nicola

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had wanted to stay at the property due it's links with the Titanic. The rooms are cosy and adequate. The staff were friendly and professional. The 3 course meal was a bit of a let down and the Olympic room was freezing! We would go back but would probably upgrade our room type.
Svar fra Hotel den 2. feb. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great night
A very nice overnight stay with breakfast a highlight in the first class lounge/dining room. Bed was enormous snd comfortable
Overnattede 1 nat i december 2022
Svar fra Hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

6/10 Okay

E

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Needs updating
Standard rooms need updating. Felt every spring in the mattress. Noisy and uncomfortable. Pillows had no filling in them. Light comes in from corridor as so much gap around the door.
Overnattede 1 nat i november 2022
Svar fra Hotel den 21. apr. 2023
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

8/10 Udmærket

Tony

Overnattede 1 nat i oktober 2022
Svar fra hotel den 7. nov. 2022
Thank you for your comments. I am pleased that you enjoyed your stay . We look forward to welcoming you back again soon.

6/10 Okay

Dean

Overnattede 1 nat i oktober 2022
Svar fra hotel den 27. okt. 2022
Thank you for the comments.