Restaurant

Anmeldelser af Pine Cliffs Hotel, a Luxury Collection Resort, Algarve

5 out of 5
Pine Cliffs Hotel, a Luxury Collection Resort, Algarve
Praia Da Falesia, Apartado, Albufeira

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 274 af i alt 416 anmeldelser" "
Bedømmelse på 8 − Udmærket. 97 af i alt 416 anmeldelser" "
Bedømmelse på 6 − Okay. 28 af i alt 416 anmeldelser" "
Bedømmelse på 4 − Dårligt. 14 af i alt 416 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 416 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

9,2/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Tony

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not Ideal for Couples Seeking Relaxation
We embarked on a relaxing vacation, with the intention of unwinding and enjoying some peaceful moments. However, it's important to highlight that this hotel resort is primarily geared towards families with small kids, and we found ourselves surrounded by young children throughout our stay. Considering that we have older kids, this came as a surprise. We did appreciate the hotel itself, and our room offered a fantastic view. The food was good, and the service was satisfactory. However, we couldn't help but notice the lack of designated adult-only areas at the resort. With more than 7 pools available, it was disheartening to find that not even one of them was reserved for adults seeking tranquility. The presence of kids breaking pool rules, such as jumping, ball games, and using huge inflatable beach animals in the pool, made it less enjoyable for us. Additionally, the absence of lifeguards overseeing the larger pools raised concerns, as we witnessed many hazardous situations that could have been averted with proper supervision. It seemed as though the staff were not intervening when rules were being blatantly disregarded. Our experience could have been improved if there had been at least one area designated for adults and if the hotel's rules were diligently enforced. We feel inclined to recommend this resort primarily to families with kids. For couples or families seeking a peaceful and relaxing experience, we regretfully cannot endorse this resort as the ideal choice.
Overnattede 7 nætter i juli 2023

10/10 Fremragende

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super ferie
Super lækkert hotel. Renligt og utrolig venligt personale.
Overnattede 1 nat i august 2020

10/10 Fremragende

Daniel, Kalundborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert!
Rigtig fint hotel, med dejlig beliggenhed.. Vi kommer gerne igen.
Overnattede 7 nætter i december 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Alondra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property and staff was amazing!! Everyone was very friendly and helpful! The grounds were beautiful and immaculate. So many dining options, multiple pools and a beautiful walk down to the beach. Highly recommend!!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

MARIA

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente
Overnattede 2 nætter i april 2024

8/10 Udmærket

Maria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love everything in this resort except the following: There should be a dedicated area and pool for children and families with children. Fine dining area should be just adults only. Price points of their drinks is just outrageous, it’s understandable it’s in a five star resort but it’s in the Algarve, Portugal, not Manhattan, New York.
Overnattede 4 nætter i april 2024

10/10 Fremragende

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a last minute purchase as we looked for a sunny vacay. We were certainly not disappointed. The weather was amazing, the beach is gorgeous and the resort was beautiful. We did half board which was a great option as the food is so good. The Champaign bar is a must.
Overnattede 4 nætter i april 2024

10/10 Fremragende

Keshet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Daniel

Rejste med familie
Synes godt om: Faciliteter
Fabulous hotel
Overnattede 2 nætter i november 2023
Svar fra Guest Relations Team den 21. nov. 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Pine Cliffs Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team and management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Guest Relations Team

10/10 Fremragende

Annie

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i november 2023

8/10 Udmærket

Mollyann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was beautiful and the staff helpful and accomadating but not warm or friendly which we frequently encountered elsewhere in Portugal. The room was clean but haphazardly restocked. They didnt clear teacups until asked and either brought many waters or none. The facility is HUGE and maze like but we got used to it. Biggest complaint is: I tripped over an exposed wire and fell very hard at the bar on the terrace overlooking the cliffs. No one apologized; no one offered a comp drink; nothing . One nice waitstaff said she has complained to her boss about that cord.
Overnattede 4 nætter i november 2023
Svar fra Guest Relations Team den 12. nov. 2023
Dear Guest,Thank you for sharing about your recent stay with us.We are delighted to learn that you found our resort beautiful and our staff helpful and accommodating. However, we regret that we fell short of meeting your expectations. Your feedback is invaluable to us and we sincerely appreciate it, as it will allow us to enhance the guest experiences we deliver.Regarding the incident, unfortunately we do not have been able to locate any record of it, although we will investigate the situation and do the necessary repairs. Should you require any further assistance, please do not hesitate to contact our Guest Relations team at guest.relations@pinecliffs.com.We hope yo welcome you again soon and be able to change the less positive impression we left on your mind.Sincerely,Guest Relations Team

10/10 Fremragende

William

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
great overall experience
Loved our stay here, room was great, staff were great, food was excellent
Overnattede 3 nætter i oktober 2023

8/10 Udmærket

Marco

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i august 2023

10/10 Fremragende

ELIZABETH

Excellent
Overnattede 5 nætter i september 2023

10/10 Fremragende

Ditta

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the views from each corner of property absolutely stunning elevator to the beach was wonderful
Overnattede 4 nætter i september 2023

8/10 Udmærket

Lucy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2023

10/10 Fremragende

Kathy

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely love this property and hope to bring entire family next fall
Overnattede 2 nætter i september 2023

10/10 Fremragende

Karen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023

8/10 Udmærket

Danielle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here for a mother/daughter vacation with my 7 year old. Was a beautiful property, we felt very safe and comfortable and it was the perfect hotel for kids. Lots of other kids to play with and tons of amenities geared towards kids. My daughter loved the kids club, games room, buffet and endless selection of pools to jump in. I held back one star on this review because there were several occasions where we felt like there was not enough waitstaff to handle the volume of guests and demands. We had to wait quite a long time for food service a few times and had to seek out staff to order food and drinks when lounging on the lawn. Other than that, it was great and I would definitely revisit with even more of our family because there is something for everyone and it has a great family atmosphere.
Overnattede 5 nætter i august 2023

10/10 Fremragende

Sami

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023

8/10 Udmærket

Fahad

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great but slow
+ great facilities + Friendly staff + Great location + Good restaurants - over priced restaurants - very slow service (resort too big and underemployed)
Overnattede 7 nætter i juni 2023

6/10 Okay

Alan

Rejste med familie
Synes godt om: Rengøring, service og personale
Overall the hotel is nice with spacious, never felt overcrowded with plenty of grounds to walk and enjoy. Two main issues. Firstly, the breakfast was poor with luke warm food and dreadful coffee of all types. Secondly, there isn’t a nice bar to enjoy the evenings. The main bar is dark and dingy and the champagne bar which is nice shuts at 10pm.
Overnattede 7 nætter i juni 2023

10/10 Fremragende

Jennifer D., Morton

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This beautiful property is a hidden gem! Truly had the best time and every need was met! The staff were friendly, professional, and worked hard to help us enjoy our stay. The facilities were top notch. Grounds are beautiful, pools are clean, restaurants are delicious and varied, and the beach was one-of-a-kind! Our room in the hotel was beautifully updated and done with great quality. The room was well-equipped, and the housekeeping staff came by twice daily. We were thrilled to have the wonderful breakfast buffet included and it was just amazing every morning! We will be back to this resort without a doubt!!!
Overnattede 7 nætter i maj 2023

10/10 Fremragende

Angelo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i maj 2023

8/10 Udmærket

Kijung

Overnattede 4 nætter i maj 2023

10/10 Fremragende

SARAH

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was excellent
Overnattede 5 nætter i maj 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful hotel
very nice lush property, great location on a gorgeous beach, staff was very helpful and friendly. Hotel rooms are a little bit dated but still nice. My only complaints are that the pool was not heated and the spa closed at 7 PM. Would stay here again.
Overnattede 1 nat i januar 2023

10/10 Fremragende

MARIO

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
More access to transportation
Overnattede 1 nat i januar 2023

10/10 Fremragende

Jaime

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i september 2022

6/10 Okay

Kathleen

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The resort is beautiful and very well looked after. Very good breakfast buffet. The hotel looks a bit outdated, but it is very clean. I was disturbed by the loud ventilation (?) of the hotel, which could also be heard in the room. (even when the air conditioning in the room was off). Overall, the rooms and the hotel are pretty noisy. Piano music in the entrance hall could still be heard on the floors above, unfortunately until after midnight. Unfortunately, the reception was consistently rude and seemed annoyed when we asked questions. Never a smile, not a word more than necessary. I would not travel in August, many families with children and therefore quite loud.
Overnattede 6 nætter i august 2022

10/10 Fremragende

Pierre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastique
Très bel hôtel je recommande fortement Installations superbes belles prestations Le personnel au petits soins les restaurants sont malgré tout chers au sein de l’hôtel mais possibilité de restauration autour.
Overnattede 2 nætter i maj 2022

10/10 Fremragende

Nachelle Renita, Norrisown

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was there for a jazz event and it was really nice and relaxing.
Overnattede 4 nætter i maj 2022

10/10 Fremragende

Oda

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
De ligging is buitengewoon mooi. Veel groen, laagbouw, omgeven door natuur. Geweldig.
Overnattede 7 nætter i marts 2022

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful
Stunning location, LOTS of people and LOTS of kids. This isn’t the spot if you’re looking for couples relaxation, but the property is gorgeous and well done.
Overnattede 3 nætter i oktober 2021

8/10 Udmærket

Bruno

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel with a beautiful access to the beach. Great to switch off and forget about the world
Overnattede 3 nætter i februar 2022

8/10 Udmærket

Mr S

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good lovely stay
Overnattede 4 nætter i januar 2022

10/10 Fremragende

Svetlana

Overnattede 4 nætter i november 2021

10/10 Fremragende

Tim

Overnattede 1 nat i oktober 2021

10/10 Fremragende

Alexander

Overnattede 7 nætter i oktober 2021

2/10 Forfærdeligt

Johan Beranrdus

Overnattede 8 nætter i oktober 2021

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Schöne Anlage aber sehr schlechter Service! Restaurants waren fast alle Geschlossen. Personal besteht aus einer Chaos Truppe. Nur das Fisch- und Steakrestaurant waren gelegentlich offen. Für Veganer ein Albtraum !
Overnattede 7 nætter i oktober 2021

8/10 Udmærket

Brian

Overnattede 2 nætter i oktober 2021

10/10 Fremragende

Flavio, São Paulo

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente ambiente
Overnattede 2 nætter i oktober 2021

10/10 Fremragende

Cecilia, Woodbridge

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful resort.
Overnattede 4 nætter i september 2021

10/10 Fremragende

Valery

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing hotel with the most beautiful beach
The hotel is gorgeous!! The beach is incredible and the staff is very nice and accomodating. My only complaint is we came for three nights and we were not able to get reservations for any restaurant for dinner. The restaurants seem amazing but are open to people outside the hotel. Perhaps this part needs to be improved and managed a bit more..
Overnattede 3 nætter i august 2021

6/10 Okay

Christian

Overnattede 4 nætter i august 2021

4/10 Dårligt

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
given the poor service of the hotel stuff (eg. unfriendly and not competent) and the lack of quality products (eg. breakfast, inferior SPA facilities) there is almost no 5 star hotel experience at pine cliffs. would not recommend to stay there if you are looking for a high class residence.
Overnattede 5 nætter i juni 2021

4/10 Dårligt

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Too busy no restaurant bookings available
Overnattede 6 nætter i maj 2021

6/10 Okay

Verificeret rejsende

Synes ikke om: Service og personale
Overnattede 4 nætter i maj 2021