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Anmeldelser af Comfort Inn & Suites Alexandria West

2.5 out of 5
Comfort Inn & Suites Alexandria West
5716 S Van Dorn St, Franconia, Alexandria, VA

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 380 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 355 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 138 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 71 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 56 af i alt 1000 anmeldelser" "

8,2/10

Rengøring

8,6/10

Service og personale

7,6/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Tracy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the location of this property. Needs to be updated a little
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Debra

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were very nice and clean. Getting in and out of the parking lot was scary. You could only go right but the cars coming from the left were driving so fast. Had to wait a while to pull into the parking lot as well. overall nice hotel.
Overnattede 1 nat i maj 2024
Svar fra EMILY den 26. maj 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Udmærket

Yohannes

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
safe and easy Parking
Overnattede 4 nætter i maj 2024
Svar fra EMILY den 26. maj 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 Okay

Jorge

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Los elevadores están viejos y su funcionamiento no es confiable.
Overnattede 2 nætter i maj 2024
Svar fra em den 21. maj 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

4/10 Dårligt

Matt

Rejste med familie
Had major elevator problems. Only one elevator worked. Tile Floor in elevator was cracked. Other elevator was closed. Working elevator made loud noises and you were often stuck on floors 20 minutes. Breakfast was okay - would’ve liked more choices than 2 main choices. Staff was nice and understanding. Lobby needed floor cleaning and looked dirty.
Overnattede 1 nat i maj 2024
Svar fra EMILY den 13. maj 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good, clean,great service!
Overnattede 1 nat i maj 2024
Svar fra EMILY den 11. maj 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. We hope for another opportunity to host you in the future

4/10 Dårligt

Harold

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Did not know animal friendly was not appetized appetized
Overnattede 1 nat i maj 2024
Svar fra EMILY den 9. maj 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. On the front first page of the Expedia website clearly states Pet Friendly. We apologize if you did not see it or read it, but we do advertise as a pet friendly hotel. We do keep pets limited to the first floor.

6/10 Okay

Hunter Longley

Forretningsrejsende
Synes godt om: Service og personale
The hotel could use some updates. The elevators stopped working during my stay and we had to use the stairs to the exterior of the building.
Overnattede 4 nætter i april 2024
Svar fra EMILY den 9. maj 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 Dårligt

Shawn

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There was a child above me that was running and jumping throughout the night. I called the front desk at 11:30pm and they didn’t seem interested that I was calling to complain. The child continued despite my complaint. When I went to leave the next morning I went to the elevators which apparently weren’t working. I had to carry my suitcase and belongings down the stairs for four flights. The staff didn’t offer any apologies for any of the inconveniences. I will not stay here again.
Overnattede 1 nat i maj 2024
Svar fra EMILY den 4. maj 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Fremragende

Tammy

Overnattede 1 nat i maj 2024
Svar fra EMILY den 26. maj 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West.Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 Okay

Fabio

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Noisy and old
Overnattede 1 nat i april 2024
Svar fra EMILY den 2. maj 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Udmærket

Cynthia

Overnattede 1 nat i april 2024
Svar fra emily den 18. maj 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. We hope for another opportunity to host you in the future

10/10 Fremragende

John

Synes godt om: Service og personale
Overnattede 1 nat i april 2024
Svar fra EMILY den 27. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. We hope for another opportunity to host you in the future.

6/10 Okay

Yahne

Synes godt om: Service og personale
Overnattede 2 nætter i april 2024
Svar fra EMILY den 25. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. On behalf of our entire team, I would like to apologize for failing to exceed your expectations

8/10 Udmærket

Shacoria

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Stayed for four days and one elevator out of two didn’t work the entire time. Good thing my room wasn’t as high up so I could take the stairs. Overall no other complaints
Overnattede 4 nætter i april 2024
Svar fra EMILY den 25. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. We hope for another opportunity to host you in the future. Thank you for bearing with us through 1 elevator being down

8/10 Udmærket

Edna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra EMILY den 25. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. We hope for another opportunity to host you in the future.

4/10 Dårligt

Charles

Rejste med partner
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The elevator was broke. The hotel has more than 5 floors and only one elevator. We waited many times.
Overnattede 2 nætter i april 2024
Svar fra EMILY den 25. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.

6/10 Okay

Amel

Overnattede 2 nætter i marts 2024
Svar fra Emily den 22. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. On behalf of our entire team, I would like to apologize for failing to exceed your expectations

6/10 Okay

John

Synes godt om: Service og personale
Synes ikke om: Rengøring
Dirty, smelled, everything for breakfast was sticky
Overnattede 1 nat i april 2024
Svar fra EMILY den 21. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Udmærket

Stacey, Midlothian

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale
The property is old and rundown. BUT, the rooms are recently renovated, very clean, fresh and accommodating. I would definitely stay here again.
Overnattede 2 nætter i april 2024
Svar fra EMILY den 21. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. We hope for another opportunity to host you in the future.

10/10 Fremragende

Montserrat

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
El hotel cumple con su objetivo, es limpio el desayuno es bueno y el personal amable. Lo único es que necesita un mejor mantenimiento de las instalaciones, que están un poco descuidadas. Si lo usa para viajar a Washington DC queda aproximadamente a 20 minutos así que debe considerar el transporte que como promedio en Uber es de $20 ida y $20 vuelta (puede ser más)
Overnattede 8 nætter i april 2024
Svar fra EMILY den 18. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. We hope for another opportunity to host you in the future.

8/10 Udmærket

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Right off the highway, so it was convenient. Breakfast buffet was decent ( eggs, bacon or sausage, waffkes, danish, fruit, yogurt). Cabt beat it for the price. Would stay here agsin when we visit our son
Overnattede 3 nætter i april 2024
Svar fra emily den 14. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. We hope for another opportunity to host you in the future.

8/10 Udmærket

Miguel Angel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra emily den 14. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. We hope for another opportunity to host you in the future.

6/10 Okay

Terrance

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Was in 910 and 912 was a loud night
Overnattede 1 nat i april 2024
Svar fra emily den 14. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Harikrishna

Synes godt om: Service og personale
Bathroom showers problem
Overnattede 3 nætter i april 2024
Svar fra Emily den 9. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Sandy goralskiGM

8/10 Udmærket

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was clean. Parking area around the hotel was well lit up. The breakfast area is small and a bit too packed in with tables. The food selection was good but the waffle maker always seem to have a long line.
Overnattede 2 nætter i marts 2024
Svar fra Emily den 8. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. We hope for another opportunity to host you in the future.

10/10 Fremragende

Michael

Pleased immensely with my check in and stay. Breakfast was great!!!!
Overnattede 1 nat i april 2024
Svar fra Emily den 7. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. We hope for another opportunity to host you in the future.

6/10 Okay

Ivan

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Poorly renovated small rooms, good attentive staff but the sheets felt they had been cleaned many days before our visit, maybe the room sat empty for too many days, it felt stale
Overnattede 2 nætter i april 2024
Svar fra EMILY den 7. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. We hope for another opportunity to host you in the future.

10/10 Fremragende

Lizbeth

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
👏
Overnattede 1 nat i marts 2024
Svar fra Emily den 2. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. Your feedback is important to us. We hope to see you again soon.

10/10 Fremragende

Lynn

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Staff was extremely courteous
Overnattede 1 nat i marts 2024
Svar fra Emily den 29. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. Your feedback is important to us. We hope to see you again soon.

8/10 Udmærket

Cecilia

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra Emily den 2. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. Your feedback is important to us. We hope to see you again soon.

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice facility. Staff super friendly. Good breakfast. Close to metro but difficult to get to.
Overnattede 2 nætter i marts 2024
Svar fra Emily den 27. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. Your feedback is important to us. We hope to see you again soon.

10/10 Fremragende

Subhankar

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay. No complaints.
Overnattede 1 nat i marts 2024
Svar fra Emily den 24. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West.

6/10 Okay

Tyeisha

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bacon was like grease sticks. The breakfast was very suspicious, it was hair in the eggs from the man's beard who was cooking. He didn’t have on a mask or chef wear. They were very unsanitary. The shower water didn’t heat up at all in my room but the sink water did get hot. The elevator made rattling noises as it went up and down. However, Ms. Hope at front desk was very polite and my room was clean.
Overnattede 3 nætter i marts 2024
Svar fra Emily den 24. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. We would like to remind you that our front desk was/is open 24hrs for all of your questions, comments and concerns. You stayed with us for 3 nights and did not mention any of these things to our front desk staff, maintenance or their managers. Please, if you any issues with your room, staff, cleanliness or the property itself we do ask that you inform us immediately so we have a chance to fix or accommodate you and not wait until you depart and then inform us of your issues on your review.

8/10 Udmærket

David

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Service og personale
This is a decent play to stay, it not a luxury hotel but clean and not to expensive but a decent breakfast.
Overnattede 1 nat i marts 2024
Svar fra Emily den 24. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West.

8/10 Udmærket

Matthew

Overnattede 3 nætter i februar 2024
Svar fra EMILY den 21. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West.

8/10 Udmærket

Marijke

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
EV charger for free - unexpected!
Overnattede 1 nat i marts 2024
Svar fra Emily den 19. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West.

6/10 Okay

Marianne

Rejste med partner
Synes godt om: Rengøring, service og personale
Average hotel.
Overnattede 1 nat i marts 2024
Svar fra emily den 18. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Okay

Gabriele M

Overnattede 2 nætter i marts 2024
Svar fra EMILY den 7. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. We hope for another opportunity to host you in the future.

8/10 Udmærket

Robert

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra emily den 18. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Udmærket

Lee

Synes godt om: Rengøring, service og personale
Not a bad place for the price. The road noise is a little loud but bearable. I just needed a place to sleep so it suited my needs.
Overnattede 2 nætter i marts 2024
Svar fra Emily den 15. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Udmærket

Marcie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The gentleman who handles the breakfast area did an awesome job of keep the food available the the tables clean.
Overnattede 3 nætter i marts 2024
Svar fra Emily den 15. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Udmærket

Sean

Rejste med familie, Rejste med familie og småbørn
Free parking and access to room early. Rooms overlook 95 so they are loud most of the time. Water pressure in the bathrooms is sub-standard
Overnattede 1 nat i marts 2024
Svar fra EMILY den 13. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Udmærket

Sanije, Staten Island

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i marts 2024
Svar fra EMILY den 13. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Okay

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was a bit small
Overnattede 1 nat i februar 2024
Svar fra EMILY den 13. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. As a Choice Privileges member you are truly valued. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Udmærket

Salomey

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's safe and easy access to transportation
Overnattede 3 nætter i marts 2024
Svar fra EMILY den 5. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Okay

Jody

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice location but risky.
The location was great as far as going to DC or to The Waterfront in Old Alexandrea. It is a dog friendly hotel so we took our dogs. There was a good location for the dogs to go potty. That was a little difficult. Also, two different cars on different nights had all wheels and tires taken. Thank god we were not.one of those cars.
Overnattede 2 nætter i februar 2024
Svar fra Comfort Inn & Suites Staff den 24. feb. 2024
THANK YOU FOR STAYING WITH US. WE DO SINCERELY APOLOGIZE ABOUT THE INCONCIENCE & HOPE THAT YOU DO STAY WITH US AGIN.

10/10 Fremragende

Allan

Overnattede 1 nat i februar 2024
Svar fra Emily den 21. mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Alexandria West.

6/10 Okay

Noel, Wilmington

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is off I-95 and it’s good because of that but it’s also a big problem. Heavy traffic and lots off noises thru out the night.
Overnattede 1 nat i februar 2024
Svar fra Comfort Inn & Suites Staff den 24. feb. 2024
THANK YOU FOR YOUR FEEDBACK!

6/10 Okay

Thierry

Overnattede 2 nætter i februar 2024
Svar fra Comfort Inn & Suites Staff den 24. feb. 2024
THANK YOU!