Hoteller nær Alcatraz East Crime Museum

"The property was nice. The rooms were very cute! Housekeeping on the first day didn’t clean our room because they said I had a do not disturb sign (it was on another room two doors down) the front desk agent even called me to verify that I wanted our room cleaned and I said yes and she asked about the sign, I said I don’t have a sign on our room. Again that’s on another room. It seemed no one knew how to check room numbers. We were gone all day and we come back and room isn’t cleaned at all. I...

"It was clean and very nice! Staff was helpful. Kids had so much fun in the pools and on the slide. Breakfast was absolutely delicious and a lot to choose from."

"Great property for families with kids. Well appointed gym for workouts while traveling. Great views at breakfast and amazing rooms for your stay."

"All"

"Great location Front desk and breakfast staff very helpful. Breakfast good Room large comfortable. Housekeeping could be more through Overall a good stay but not quite up to grading 5 but would return to property"

"Nice an d clean in a pleasant location. Nice pool. On our arrival , as we did not know the area we asked the reception staff about the area and where to visit etc, she was uninterested in helping us and not very pleasant. Most of the staff seemed miserable, with a few exceptions."

"A brand new property with very clean rooms, great gym, clean pool and very friendly staff. I would stay here again. "

"My stay was very disappointing. The first room I was given was not clean and had a strong sewage odor. The upstairs main room’s air conditioner was not working properly, making the room uncomfortable. I purchased the penthouse suite expecting a private bedroom with a door, as shown in the advertised photos, but that was not what I received. The stairs were very shaky and did not feel stable or safe. After being moved to a second room, I continued to experience issues. The door was difficult to...

"Nice and clean"

"Closet door was broken, tv turns off every hour and they don’t restock creamer and sweeteners during stay"

"Super rent og komfortabelt "

"Room was nice and clean had a real good visit"

"El desayuno no es bueno"

"It was an amazing stay. We enjoyed a lot. If I go there I will definitely stay in this property."

"The staff was very professional and helpful. The suite was amazing!!!!!!!!"

"Dejligt ophold "

"Location was great! Close to Dollywood and the island! Pool was outstanding! Great for my 3yr old and 5yr old! Breakfast was one of the best hotel breakfast we’ve experienced!"

"did not get breakfast room was cool"