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Anmeldelser af Hotel Andaluz Albuquerque, Curio Collection by Hilton

4 out of 5
Hotel Andaluz Albuquerque, Curio Collection by Hilton
125 2nd St NW, Albuquerque, NM

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 603 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 207 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 100 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 51 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 39 af i alt 1000 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Gabriel Night, SIOUX FALLS

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a nice weekend getaway.
Overnattede 3 nætter i april 2024

2/10 Forfærdeligt

Suzy

I arrived late in the night for my reservation after driving all day and all night from Los Angeles and Cassie from the front desk had marked me as a no show. She then insisted that if i wanted the room that i would have to pay double. Expedia called her to get a verbal yes to refund the first charge so i could pay for the room directly but she refused to give it and again insisted that i pay double. I couldnt pay double so i told her if she wont give the verbal yes to expedia over the phone to refund the first charge that I would have to sleep in my car. She told me to leave and shoo’d me out the door. I literally couldnt find anywhere else that had rooms at that time so i slept in my car in a Cracker Barrel parking lot. I am shocked and appalled at the treatment i received. I was very happy to pay for the vacant room I just couldnt afford to pay double. I would like a refund for the room i wasnt allowed to sleep in.
Overnattede 1 nat i maj 2024

6/10 Okay

Matt

Rejste med familie og småbørn
I was charged an additional day for the overnight valet parking. Every time I call to follow up about the issue no one answers the phone or I get put on hold for 10-15 mins until the call drops.
Overnattede 3 nætter i april 2024

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All
Overnattede 1 nat i april 2024

8/10 Udmærket

Gigi

Rejste med partner
Synes godt om: Rengøring, faciliteter
The receptionist when we came in said we couldn't have Hilton points and was very slow... when we s=went to check out the other receptionist gave us Hilton Points.... the best person in this hotel was Dave and his team at night who parked cars... were on it and helped take suitcases the valet in the morning didnt help me at all with my bags and watched me until I asked for help... so some of the staff is great and other =s a thumbs down...one receptionist good and one bad
Overnattede 1 nat i marts 2024

8/10 Udmærket

Patrick

Overnattede 2 nætter i marts 2024

10/10 Fremragende

LILIA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Stay
What a great experience, location, cleanliness, staff, comfort... joy!
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
SW Road Trip
We enjoyed our stay in Albuquerque. First time there. Our room was great. The hitel was a gorgeous old hotel, with modern rooms.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Varada Prasad

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

4/10 Dårligt

Meagan

Overnattede 1 nat i januar 2024

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Such a nice property. Everything was very comfortable. Rooms are quiet. Mas (the restaurant) was very good. Location was great.
Overnattede 1 nat i december 2023

8/10 Udmærket

Michael

Overnattede 1 nat i januar 2024

10/10 Fremragende

Rene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2023

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Boutique Charm
Warm, friendly place to spend time during the holidays while visiting in Albuquerque. Everyone in the restaurant, bar, and hotel were very nice and helpful.
Overnattede 3 nætter i december 2023

8/10 Udmærket

Leslie

Overnattede 3 nætter i december 2023

10/10 Fremragende

Bailey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and efficient check in
Overnattede 1 nat i december 2023

10/10 Fremragende

kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Judith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Ashley

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful experience.
Overnattede 1 nat i december 2023

10/10 Fremragende

Sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice
Nice.
Overnattede 2 nætter i november 2023

8/10 Udmærket

prakash

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is in downtown abq . It’s beautiful and remodeled a few times in its 100 yr old history . The lounge rooms are the best part .. very cozy and nice lighting . We just hope the dining options were a little better . Food options were not great.. also please keep an open drop box for keys to speed up checkout
Overnattede 2 nætter i november 2023

10/10 Fremragende

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was our second stay at Hotel Andaluz. The area feels safe. There is a nice restaurant on the first floor as well as other restaurants in walkable distance.
Overnattede 1 nat i november 2023

10/10 Fremragende

Tracy

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Decorated beautifully. Very comfortable and luxurious feeling. Food was very good at the bar. Rooms are awesome
Overnattede 1 nat i november 2023

6/10 Okay

Jeanette

Kind of dated.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Cynthia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The lobby sitting areas, the art and history(Conrad Hilton’s 4th hotel ever!) are what makes this property! The outside location is okay but use the valet parking and once inside you are taken away to another era! The restaurant on-site is good and so are the cocktails! We Always stay here out first night when visiting New Mexico. Great vibe.
Overnattede 1 nat i september 2023

10/10 Fremragende

LAURA

Overnattede 1 nat i november 2023

6/10 Okay

Joel

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Service very disappointing
Beautiful hotel. Loaded with history. However. Checking in and out was poor. Only one person, on Veterans Day weekend, Checking guests in and out at the busiest times. Valet kind enough to bring luggage cart but watched while my wife and i unloaded and loaded our vehicle. Its unfortunate i will not return due to the service.
Overnattede 1 nat i november 2023

10/10 Fremragende

Sonja

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

Allison

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I absolutely love this hotel and it is the only place I choose to stay at while in Albuquerque. The staff are very friendly and informative, and the hotel is clean and comfortable.
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Michael

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Jarrad

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Jacky

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very quiet, quiet, laid-back, and the lounge stairs was perfect with a balcony and the bartender was excellent
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Doug

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Expedia stated a 3pm check in time in my confirmation, but hotel said check in time was 4pm. Staff was great getting us into the room early but I had to pay a $25 fee for early check in. This fee was not mentioned when making the reservation and the hotel check in time as different than my confirmation.
Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

David

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
Property (not mentioned here) gave my prepaid room to another larger party, mislead me by giving less value room (no specific price mentioned here) but keeping the premium price (no specific price mentioned here) that I have prepaid four months earlier, and had no management on site to deal with bait and switch fraud. Shady money hungry people!
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Sharron, Lincoln

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Tim

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Victoria

Synes godt om: Rengøring, faciliteter
Very cool hotel. Unfortunately, they are short staffed which affects their service levels. Hope they can hire more people. Would stay again.
Overnattede 2 nætter i oktober 2023

2/10 Forfærdeligt

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Was good till i got charged twice
Overnattede 1 nat i oktober 2023

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Historic property that has been lovingly restored.
Overnattede 1 nat i september 2023

4/10 Dårligt

Jennifer

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was gracious and so accommodating - the rooms were terrible and Hilton used to be a trusted household name and a place where you could go with high standards. This is just not the case anymore. The rates on Expedia were different than the rates we were charged.
Overnattede 2 nætter i september 2023

8/10 Udmærket

Jessica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023

10/10 Fremragende

Gene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and friendly staff! Had to wait until after 5 to check-in as busy place with two weddings.
Overnattede 1 nat i september 2023

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i september 2023

10/10 Fremragende

Chris, carlsbad

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing stay! Phenomenal staff! One Minute walk to downtown Albuquerque!
Overnattede 1 nat i september 2023

4/10 Dårligt

manuel

Overnattede 1 nat i september 2023

6/10 Okay

Dina

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Not Great
A poor check-in experience unfortunately set the tone. Arrived just before 3:00 as confirmation indicated, but reception insisted check-in is 4:00. Had to show her my email with correct time and she said she would text when room was ready. Waited in lobby, watched her check in three other parties. I had to walk over to remind her of my existence and then she gave me a room. Feels very unwelcoming. The first floor lobby and atriums are so lovely, but the rooms don’t match— very hard-edged business feel. Halls smelled like sewer and our shower handle was broken. (All for over $200 a night! Sad.)
Overnattede 1 nat i september 2023

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023

10/10 Fremragende

Angela

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect location, style & service!
What a gem of a hotel in downtown Albuquerque! Within walking distance to convention center, shops, restaurants, so great location. The style and decor is unique and the service is very personable. It’s a warm, welcoming stay. I highly recommend!
Overnattede 2 nætter i september 2023

2/10 Forfærdeligt

Katarina

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023