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Anmeldelser af Hotel Albuquerque at Old Town

3.5 out of 5
Hotel Albuquerque at Old Town
800 Rio Grande Blvd Nw, Albuquerque, NM

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 715 af i alt 1149 anmeldelser" "
Bedømmelse på 8 − Udmærket. 257 af i alt 1149 anmeldelser" "
Bedømmelse på 6 − Okay. 92 af i alt 1149 anmeldelser" "
Bedømmelse på 4 − Dårligt. 51 af i alt 1149 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 34 af i alt 1149 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,4/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotellet er praktisk placeret ved besøg i Old Town. Hotellets pris er meget over hvad sammenlignedlige hoteller koster taget i betragtning bl.a. værelses standard (badeværelsesdør skulle åbnes med megen kraft, da den bandt) ingen tilbud om morgenmad på hotellet, kun en elevator i funktion til at servicere 11 etager mv.
Overnattede 2 nætter i august 2022
Svar fra AR den 28. aug. 2022
Thank you for your feedback, we really appreciate it!

6/10 Okay

Edward Eric

Rejste med familie
Wanted two beds
Overnattede 1 nat i maj 2024
Svar fra Kelsey H- Social Media Coordinator den 27. maj 2024
Thank you for your review. We are sorry that the room was not what you had hoped for, but we appreciate your honesty and we would love another chance to care for you again.

10/10 Fremragende

Kelli

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A very beautiful and well kept hotel near Old Town Albuquerque! I especially liked the friendly, helpful staff who helped me arrange transportation to sites such as Petroglyph national monument. My room was very clean and tidy - and the housekeeping staff was always available if you needed any supplies. There is also a convenient store located in the hotel. Outdoor sitting area is absolutely lovely. And a very close walk to Old Town sites and attractions! My only issue was the restaurant in the hotel - Gardunos - which turned me away for dinner when I was exhausted as they said 'reservations only.' Other than that, it was an amazing place to stay especially for a first timer visit to the area! Highly recommended A
Overnattede 3 nætter i maj 2024
Svar fra Kelsey H- Social Media Coordinator den 26. maj 2024
Thank you for sharing about your stay with us, Kelli! We are so happy to hear that you enjoyed our hotel and staff during your visit. We truly cherish your support and feedback and we hope to care for you again in the future.

8/10 Udmærket

Nikolina, Port Chester

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Kelsey H- Social Media Coordinator den 26. maj 2024
We appreciate your rating! We hope you can return for another enjoyable stay with us soon!

10/10 Fremragende

Sharmin

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It’s a perfect place for a vacation- love the ambiance, the restaurant, live music and everything. Walking distance from the old town plaza is a huge plus.
Overnattede 1 nat i maj 2024
Svar fra Kelsey H- Social Media Coordinator den 24. maj 2024
We are thrilled to hear that you enjoyed many aspects of your stay with us! Thank you so much for your kind review. Your support is greatly appreciated!

10/10 Fremragende

Carmen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location, walking distance to plaza and heart of Old Town. Ample parking and peaceful ambiance.
Overnattede 1 nat i maj 2024
Svar fra Kelsey H- Social Media Coordinator den 24. maj 2024
Thank you so much for your kind words, Carmen! We value your support and we hope you can visit us again soon!

10/10 Fremragende

charles

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
close to old town and fantastic views from every room. im watching balloons lift off
Overnattede 1 nat i maj 2024
Svar fra Kelsey H- Social Media Coordinator den 22. maj 2024
We are ecstatic that you enjoyed our location and views, Charles! Thank you so much for your review and support.

6/10 Okay

Randall

Synes godt om: Rengøring, service og personale
Good location but real noisy wedding parties. Loud even in the 8th floor.
Overnattede 3 nætter i maj 2024
Svar fra Kelsey H- Social Media Coordinator den 20. maj 2024
We are glad that you enjoyed our location, but we apologize for the noise disturbance. We appreciate your honest feedback and we would love another chance to care for you again in the future.

6/10 Okay

mark

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The property was very nice, but the air conditioner in the room was as loud as a jet engine. Had to turn it off and sweat just to get some sleep.
Overnattede 1 nat i maj 2024
Svar fra Kelsey H- Social Media Coordinator den 22. maj 2024
Thank you for your review and feedback, Mark. We are glad that you enjoyed our property, but we are disappointed to hear about the noise issue with the air conditioner. We truly appreciate your honesty and we will share your concern with our team. We are sorry that this stay was not more positive, but we would love another chance to impress you in the future.

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Kelsey H- Social Media Coordinator den 20. maj 2024
Thank you for your positive review, Steven! We value your support.

8/10 Udmærket

Ann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice veing so close to Old Town and walkable dining options
Overnattede 2 nætter i maj 2024
Svar fra Kelsey H- Social Media Coordinator den 15. maj 2024
We appreciate your review, Ann! We hope you can return for another enjoyable stay with us soon.

10/10 Fremragende

Denise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location.
Overnattede 1 nat i maj 2024
Svar fra Kelsey H- Social Media Coordinator den 13. maj 2024
Thank you for your kind review, Denise! We appreciate your support.

10/10 Fremragende

Timothy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel to stay. Close to alot of things to do and eat.
Overnattede 1 nat i maj 2024
Svar fra Kelsey H- Social Media Coordinator den 13. maj 2024
We are thrilled that you enjoyed your stay, Timothy! We would love to care for you again in the future.

6/10 Okay

Emma

Rejste med partner
Synes godt om: Rengøring
Average for the price. Door to balcony wouldn’t open/close and the whole place is feeling a little dated. Good location, but better value for money elsewhere.
Overnattede 2 nætter i maj 2024
Svar fra Kelsey H- Social Media Coordinator den 13. maj 2024
We appreciate your honest feedback, Emma. We would love another opportunity to impress you in the future.

10/10 Fremragende

John

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great spot to stay in Old Town
Overnattede 1 nat i april 2024
Svar fra AR den 11. maj 2024
Thank you so much for your feedback, we really appreciate it

10/10 Fremragende

Brian, Chandler

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great property!
Overnattede 1 nat i maj 2024
Svar fra Kelsey H- Social Media Coordinator den 6. maj 2024
We are so happy that you enjoyed our property during your stay, Brian! Thank you so much for your review and support.

10/10 Fremragende

Derick, Wake Forest

Forretningsrejsende
Property felt dirty and dingy. Lobby was a ghost town. My key stopped working every day and required me to go to the desk every day for a new key.
Overnattede 3 nætter i april 2024
Svar fra Kelsey H- Social Media Coordinator den 6. maj 2024
We are sorry to hear about the issues you experienced during your stay with us, Derick. We appreciate you bringing these concerns to our attention and we would love another chance to care for you again in the future.

8/10 Udmærket

Nicole

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Beautiful pool area. Restaurant in the hotel had great food. Would stay again!
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Amy

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Check-in was not easy, the room didn’t come with four towels for the four guest and then they charged me for that extra towel. You could hear the toilet in the next room during the night and the ac was noisy. There was also a person sleeping in the hall outside the room! Not worth it!
Overnattede 1 nat i maj 2024
Svar fra AR den 4. maj 2024
I'm sorry to hear that. I will assure you that you were not charged for requesting any extra items. Thank you for bringing these things to our attention.

10/10 Fremragende

Brandt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location
Overnattede 1 nat i maj 2024
Svar fra AR den 2. maj 2024
Thank you for your feedback!

10/10 Fremragende

Patricia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The interior and grounds were so beautiful. Enjoyed sitting under the flower canopies. The staff were great! The bed was really comfortable and the room was very clean. The location was good. Right off the highway and east walking to restaurants and shopping in Old Town.
Overnattede 2 nætter i april 2024
Svar fra AR den 2. maj 2024
Thank you for your feedback, we really appreciate it!

8/10 Udmærket

Hampton Kelly

Overnattede 1 nat i januar 2024
Svar fra Kelsey H- Social Media Coordinator den 22. maj 2024
We appreciate your rating! We would love to care for you again.

10/10 Fremragende

Janet

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful views from the 10th floor viewing the town and mountains! Best hotel in Albuquerque.
Overnattede 1 nat i april 2024
Svar fra Kelsey H- Social Media Coordinator den 30. apr. 2024
Thank you so much for this glowing review, Janet! We are elated that you enjoyed your stay and we hope to see you again soon.

10/10 Fremragende

Linda

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I /we enjoyed access to multiple rooms inside and outside.
Overnattede 4 nætter i april 2024
Svar fra Kelsey H- Social Media Coordinator den 30. apr. 2024
We appreciate your positive review, Linda! We would love to care for you again in the future.

10/10 Fremragende

Kathleen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I love this location. Walking distance to the old town with great restaurants. The hotel has beautiful gardens Everything is wonderful
Overnattede 1 nat i april 2024
Svar fra Kelsey H- Social Media Coordinator den 29. apr. 2024
We are thrilled that you enjoyed your stay with us! Thank you so much for your review and support. We hope to care for you again soon.

10/10 Fremragende

Kelli, DE PERE

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved it.
Overnattede 4 nætter i marts 2024
Svar fra AR den 27. apr. 2024
Thank you so much for your feedback! We really appreciate it

8/10 Udmærket

Alynna

Overnattede 1 nat i februar 2024
Svar fra Kelsey H- Social Media Coordinator den 14. maj 2024
We value your rating and support, Alynna! We hope to care for you again in the future.

10/10 Fremragende

Brooke

I always try to stay here when I’m Albuquerque. Great value, great and clean rooms, and wonderful staff.
Overnattede 1 nat i april 2024
Svar fra Kelsey H- Social Media Coordinator den 25. apr. 2024
Thank you for your kind words, Brooke! We appreciate your kind review and support and we hope to see you again soon.

6/10 Okay

Amy

Synes godt om: Rengøring, service og personale
The hotel is in a great location and the outdoor spaces are lovely! I enjoyed my pool time, although because it is off-season the towels weren't fully stocked. I went to the front desk to pick up some. It's a nice hotel and because I was staying on a Sunday night it was a little cheaper ($160ish) but I don't think I would pay the full price.
Overnattede 1 nat i april 2024
Svar fra Kelsey H- Social Media Coordinator den 25. apr. 2024
We are delighted to hear that you enjoyed our location, pool, and outdoor spaces, Amy! We value your feedback and we would love another chance to care for you again.

8/10 Udmærket

Stephanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i april 2024
Svar fra Kelsey H- Social Media Coordinator den 21. apr. 2024
Thank you for your review, Stephanie. We value your support!

6/10 Okay

Caroline

Rejste med familie
We could hear every word in the adjacent room. The guest there had the TV on until late at night? Then the cuckoo clock alarm went off at 6am. Continued for long periods of time, snooze, and again. Not a place for a quiet restful night. The shower diverter was broken so low shower pressure with tub running at the same time. Clean hotel with friendly service, but needs some upkeep and insulation.
Overnattede 2 nætter i april 2024
Svar fra AR den 19. apr. 2024
Thank you for your feedback, we really appreciate it

10/10 Fremragende

Kathleen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staf is so helpful and friendly.
Overnattede 1 nat i april 2024
Svar fra AR den 19. apr. 2024
Thank you for feedback, we really appreciate it!

10/10 Fremragende

Maia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access to the property as well as being very clean and 1 block from the old town plaza. Everyone is friendly and helpful!
Overnattede 1 nat i april 2024
Svar fra Kelsey H- Social Media Coordinator den 18. apr. 2024
We are thrilled that you enjoyed your visit with us! Thank you so much for your review and support.

10/10 Fremragende

Mary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Kelsey H- Social Media Coordinator den 18. apr. 2024
We appreciate your positive rating! We hope to care for you again.

10/10 Fremragende

Laurie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had a great stay. Staff were very professional and friendly. Love being close to Old town.
Overnattede 1 nat i april 2024
Svar fra AR den 19. apr. 2024
Thank you for your feedback, we really appreciate it!

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra AR den 13. apr. 2024
Thank you for your feedback!

6/10 Okay

Amy

Rejste med familie, Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Beautiful grounds, excellent breakfast on room service
Overnattede 1 nat i april 2024
Svar fra AR den 12. apr. 2024
Thank you for your feedback, we appreciate it

10/10 Fremragende

Janet

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful hotel lobby, clean rooms, polite staff. Excellent service
Overnattede 1 nat i april 2024
Svar fra AR den 11. apr. 2024
Thank you for your feedback, we really appreciate it!

10/10 Fremragende

Debbie, Clovis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel had a beautiful lobby and grounds to stroll through. It was also adjacent to the Hotel Chaco with a magnificent rooftop bar and restaurant…excellent view of the city and of course a wonderful sunset! The rooms had ample room but the bathroom sink was a tad too small. We had breakfast at the hotel restaurant and I am sad to say, it was not very good. The oatmeal was so so watery and the burrito lacked flavor. Everything outside the burrito should have been put inside!! The potatoes were cold, as if cooked from frozen. Service was adequate but nothing to rave about…I had to ask several times for coffee refills.
Overnattede 1 nat i april 2024
Svar fra AR den 11. apr. 2024
Thank you for your feedback, we really appreciate it!

10/10 Fremragende

carol

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We only spent 1 night but I would love to go back. The check in was smooth with very friendly clerk. The food at the restaurant was awesome along with an awesome staff
Overnattede 1 nat i april 2024
Svar fra Kelsey H- Social Media Coordinator den 11. apr. 2024
We appreciate your kind review, Carol! We are so glad that you enjoyed your stay and we would love to care for you again.

8/10 Udmærket

Dawn, Rochester Hills

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful staff.
Overnattede 1 nat i marts 2024
Svar fra Kelsey H- Social Media Coordinator den 7. apr. 2024
We are thrilled to hear that you enjoyed our staff during your stay. Thank you so much for your kind review. Your support is greatly appreciated.

10/10 Fremragende

helen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Kelsey H- Social Media Coordinator den 8. apr. 2024
Thank you for your positive rating, Helen! We value your support.

10/10 Fremragende

Amelita, Las Vegas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful resort hotel! Would stay here again
Overnattede 1 nat i april 2024
Svar fra AR den 6. apr. 2024
Thank you so much for your feedback, we really appreciate it!

8/10 Udmærket

opal

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra AR den 6. apr. 2024
Thank you for your feedback, we appreciate it!

8/10 Udmærket

Sylvia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
The Hotel is located in a perfect location very close to old town. The hallway carpets need to be cleaned. The 11th floor smelled.
Overnattede 1 nat i april 2024
Svar fra AR den 5. apr. 2024
Thank you for your feedback, we appreciate it.

8/10 Udmærket

Jose

Rejste med familie
Nos encontramos con varias hormigas. En el cuarto. Cuando le dije a la persona de recepción me dijo que era normal en esta época del año. Ya no dije nada. Solo me queda que ya no voy a hospedarme otra vez ahí ni recomendarlo
Overnattede 2 nætter i marts 2024
Svar fra AR den 5. apr. 2024
Lamento escuchar sobre su estadía. Gracias por traer esto a nuestra atención.

10/10 Fremragende

Katherine

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pet friendly and very nice inside! The pet fee was pretty pricey, but the room was fairly priced.
Overnattede 1 nat i marts 2024
Svar fra AR den 4. apr. 2024
Thank you for your feedback, we appreciate it!

8/10 Udmærket

David

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing service, beautiful hotel, only criticism would be that the beds were super soft, would have preferred firmer mattress
Overnattede 4 nætter i marts 2024
Svar fra Kelsey H- Social Media Coordinator den 3. apr. 2024
We appreciate your review and feedback, David! We hope to care for you again in the future.

10/10 Fremragende

Sami

Overnattede 1 nat i marts 2024
Svar fra Kelsey H- Social Media Coordinator den 22. apr. 2024
We cherish your rating and support! We hope you can return again soon.

10/10 Fremragende

Manuel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is near shops and restaurants!
Overnattede 1 nat i marts 2024
Svar fra Kelsey H- Social Media Coordinator den 2. apr. 2024
We are ecstatic that you enjoyed your stay with us! Thank you for your support.