6/10 Okay
Liselotte
Rejste med familie
25. jul. 2022
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The all inclusive food was surprisingly good. Good selection of meat, veg. and fruits and cakes. The Staff in the restaurant were outstanding and friendly also the staff in the pool and garden bar were very good.
Pool area was nice,although there was a bit of the German reserve your sunbed with a towel early morning going on but that is not the hotels fault.
SPA was nice and welcomming also the juwelery store located at the hotel was good.
The reception were staff were not very helpful. you can only get one key per room. We ordered lunchpacks the day before our departure as we had to leave before breakfast time. The reception noted it down on their pad but didnt actually order it for us. So we left the hotel hungry without food. Our order for pocket wifi arrived but the reception didnt notify us, when we went to ask for it the next day, they just said, oh yes it arrived yesterday.
Rooms were ok. Beds a little on the hard/firm side. Balcony was too hot to sit on as the aircondition unit was placed here and let out very hot air. The general condition of the room was worn. Cracks in the tiles in the bath and the showerhosehead didnt have a proper holder on the wall for it. Resulting in water on the floor outside the shower. Cleaning was good, but we did have a day in each room were the cleaning just didnt show up. But when they came they did a good job.
Liselotte
Overnattede 12 nætter i juli 2022