Hotel i Al Haram, Kairo

"The situation of the hotel right next to the great pyramids is THE feature about this hotel which means you shouldn’t miss it. It’s spectacular! And yes, I’d go again. BUT it’s somewhat run down, the restaurants are far from 5* level, service is good but not great, and the price you pay clearly shows that this hotel doesn’t have any of its normal 5* competitors nearby. Hence, it’s not good value for money. "

"The hotel staff were incredibly kind and welcoming throughout our stay. They were always ready to help and regularly checked in to make sure we didn’t need anything. In particular, Mohammed, Nadir, Ahmed, and Mahmood were extremely helpful with recommendations on great places to eat in Cairo and gave us valuable advice for visitng the city. Their support really made our stay feel safe, comfortable, and enjoyable."

"Et absolut fantastisk hotel med gode faciliteter, rent og et utroligt venligt personale. Værelserne var perfekte, men ikke mindst udsigten til pyramiderne fra morgenmadsrestauranten slog alle rekorder."

"Hvis du vil bo på et hotel, hvor Giza-pyramiderne og Sfinxen ligger lige ved siden af, så er det et godt sted. Personalet var super søde og rigtig gode at kommunikere med 10/10. Selve sengene var ikke super behagelige, der var tydeligt en fordybning midt i sengen. Derudover kan man høre alle gadehundene stå nede ved Sfinxen og gø hele natten, så tag et par noise-cancelling høretelefoner med, ellers får du ikke noget søvn. Vær opmærksom på, at der også er morgenbøn ude i højtalerne kl. 4 om natten. Vi bookede 2 oplevelser med hotellet. Guidet tur rundt om pyramiderne (også dem i Djoser) - sig nej tak til papyrus-museet. Det er en turistfælde, hvor du skal betale mindst 50 euro for en rulle. Vi bookede også dinner cruise på Nilen, men hold jer fra det. Det var buffet og forfærdelig underholdning. Vær opmærksom på, at hvis du skal have lift til lufthavnen, så koster det 25 dollars, hvis du booker gennem hotellet. Uber kan ikke rigtig komme ud til lufthavnen, medmindre du lige har 15 dollars kontant. Overall synes jeg egentlig, hotellet var rigtig fint. Deres restaurant på taget er også rigtig god, og priserne er også okay. Morgenmaden var ikke super vesten-venlig, så det var lidt svært at finde noget, vi kunne lide. Jeg endte bare med at spise frugt."

"God beliggenhed tæt ved museum og pyramiderne, men beliggende i et utrygt og støjende område. Super servicemindede personale men et hotel som vil meget men ikke formår det. "

"Had booked “Panorama Room” (against Pyramids) and got a smaller/sideroom (street view) and next night a room w/o window. Hotel blamed Hotel.com. After confronting management, the hotel said it WAS the ordered room. Again blamed Expedia/Hotels.com. Hotel tried offering dinner and a “full day with guide, 8 hrs, for free” But it is NOT for free, as I payed more for the “panorama view-room” - every time I said I only want the room I payed for, the replied “all sold out” The last night we had the “suite” - a room beside the restaurant where staff and guests smokes right beside. The terrace to the room was stored old parasols and some electrical stuff sticking from the floor. Other guests had free view to this terrace from upstairs. Toilet door could not be closed/stay closed and the lock was jammed. Lots of staff but no control regarding booking - and the manager blames a new staff.. The place is absolutely not for people with less mobility. The rooms are located 3 stories up but by staircase. Staff constantly over service and grabs suitcases etc. Even after several “no thanks” and manager saying “let them do their work - they work here..” Our life’s dream-anniversary trip, booking a “panorama view room” ended up in having the “panorama” anywhere else than our rooms, sadly. "