Hoteller nær Advocate Good Shepherd Hospital

"Roaches in the room, and air conditioning did not work."

"Very noisy hallways woke me up in the middle of the night. Normal speaking voices were easily heard in my room."

"Excellent and the most dynamic place to stay in Crystal Lake: Beautiful staff with beautiful spirits. Thank you for the best stay I’ve had in the area! • Best rooms • Best food • Best staff • Best amenities • Best in every aspect"

"It was very pleasant to stay at."

"Clean room, helpful staff, well lit, nice swimming pool, close to shopping/restaurants"

"Looks like thier remodeling, and some things done shotty, I had a noise i could hear, finally got front desk guy in my room, than went out in hall, we figured must be elevators he offered me a new room., was late, and elevators weren't used much Ice machines were in boxes in halls waiting to get installed The night stand lights didnt work. Tub/ shower lever hard to work. On the bright side , price was around $60 The b3d was great"

"Breakfast was pretty good. Pool is small but clean. "

"staff very friendly and helpgul room perfect and spotless, clean fresh smell lots of parking breakfast good"

"OK but no Service, whatsoever - Lampbulp out, no cleaning, make bed during stay. Room and Neighborhood OK"

"The bed was uncomfortable you can feel the coils in that mattress.The room smelled like cigarettes. The neighbors were extremely loud. The door slamming was ridiculous the vents in the hallway must of not been working properly the hallways smelled really bad like food/ body odor.The front desk person did not have much to say besides do you need air fresheners. Finally we asked to get moved 2nd room was not bad but the mattress was the same. Great idea but it needs a lot of improvement."

"Was very noisy, between the constant walking around in the room above us, and from what sounded like laundry machines going at night. Staff at front desk was very friendly and helpful though. Updated older building."

"Overall a decent stay, but amenities fell short of expectations The room itself was comfortable and met expectations, which was a highlight of the stay. However, a few areas left much to be desired given the price point. The breakfast offering was noticeably limited — just breads, yogurt, and waffles, with no juice or beverages available. For a hotel at this price range, a more complete breakfast spread would be expected. Additionally, the swimming pool was out of service during our stay,...

"⭐⭐⭐⭐⭐ Excellent stay! The hotel was very clean, comfortable, and well-maintained. The staff provided outstanding service and were friendly, welcoming, and helpful throughout our stay. One of the highlights was the breakfast. There was a great variety of food, everything was fresh, and it was delicious. It was the perfect way to start the day. I highly recommend this hotel to anyone looking for a clean place to stay with great customer service and an excellent breakfast. We would definitely...

"The hotel itself is nice but some of the customer service rep can be nicer."

"This is a bare bones hotel. There is nothing provided in the room except a bar of soap and a few towels. Good thing we brought our own shampoo and conditioner. There were not even and curtains and the blinds were broken in our room (they were missing the turning rod you use to close them) The staff is also not onsite 24/7 which was a first - I have never seen this at a hotel."

"our stay was amazing the hotel was so clean friendly staff"