Hoteller nær ARTISANworks

"Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful."

"What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!"

"Very clean place and nice rooms."

"Great place"

"Clean room and great staff!"

"convenient.staff cheerful and helpful,"

"The staff were largely great, very helpfull, smiling and attentive. The rooms are good, spacious and the bed very comfortable. Shower above usual US standard. Food in the restaurant excellent,(I ate both in the bar and restaurant), and great service, little or now waiting time. The location was quiet, almost no traffic, apart fromt he Church across the rode which chimed (very discreetly), this did not disturb me at night. (maybe it doesn´t chime then?)Only thing I would improve would be the...

"Close proximity to the person I was visiting. In a high crime area."

"Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...

"We were there for multiple nites. After the first one we had to ask the front desk to have our room serviced as had not been. The staf dealing with guests are excellent, very friendly and goi g out of their way to accommodate us. The breakfast cook was excellent "

"Bed was comfortable"

"Host was friendly and very helpful. This was my second stay and will stay again while visiting family in Rochester. "

"Free parking, decent breakfast. Otherwise very dirty and run down. Definitely needs many updates and to be cleaned more regularly. 1 out of 5 stars. Would not recommend"

"I stayed at this hotel for 7nights 8days as we are Diamond Plus Members. I did not book through IGH and immediately regretted not doing so. The pool was not open all week. I could not get my room cleaned or fresh towels unless I threw them outside of my door and even then i had to request new towels or fresh garbage bags to be put in. The sink was clogged but the gentleman fixed it immediately. Problem is, he left the black gunk all over the sink and floor. No one came to clean that up. The...

"Large rooms, breakfast good. Check-in and Wi-Fi slow. All-in-all value for the Money."

"The service was excellent. Clean rooms and great parking "

"The room was nice and the bed was comfortable. Breakfast was ok. Didnt really like how they had it set up. It seemed very compact and if there was more than a handful of people it would be crowded. All employees we encountered were super friendly. Would definitely stay there again."

"Hotel was clean and basic, knowing there were 3 occupants, I wish they set up the room with enough towels and pillows so I didn’t have to call and ask. We booked a suite, the couch was extremely uncomfortable hard as a rock and could have used cushions, there was only 1. Pool was small, but otherwise the hotel appears to be clean."

"I had reserved an accessible room with wheel-in shower. When I checked in I learned that room wasn't available nor any other accessible room. The only room available was inaccessible. It was late and I had no choice but to stay there. I was told I'd be moved to accessible room the next day, which did occur but it had a tub with shower chair. The first shower chair was missing a rubber tip on one of the legs and another one was cracked. I did get a replacement the next day. The automatic...