Hoteller nær Park Avenue

"Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful."

"Very clean place and nice rooms."

"What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!"

"The staff were largely great, very helpfull, smiling and attentive. The rooms are good, spacious and the bed very comfortable. Shower above usual US standard. Food in the restaurant excellent,(I ate both in the bar and restaurant), and great service, little or now waiting time. The location was quiet, almost no traffic, apart fromt he Church across the rode which chimed (very discreetly), this did not disturb me at night. (maybe it doesn´t chime then?)Only thing I would improve would be the...

"We were there for multiple nites. After the first one we had to ask the front desk to have our room serviced as had not been. The staf dealing with guests are excellent, very friendly and goi g out of their way to accommodate us. The breakfast cook was excellent "

"Hotel was unreachable by phone after several attempts, a bad first sign and almost unheard of in 2026. Upon arrival, 2 hours after the check-in time of 3 PM, we were informed our room is not yet ready after waiting in line for an hour. We were told it would be another 10 minutes. 10 minutes later, we were told it would be another 10 minutes. We then decided to stay elsewhere. The front desk seemed unprepared and overwhelmed. It's preposterous to have guests' rooms unready past the agreed upon...

"Great place"

"Clean room and great staff!"

"Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...

"convenient.staff cheerful and helpful,"

"Bed was comfortable"

"Large rooms, breakfast good. Check-in and Wi-Fi slow. All-in-all value for the Money."

"Hotel was clean and basic, knowing there were 3 occupants, I wish they set up the room with enough towels and pillows so I didn’t have to call and ask. We booked a suite, the couch was extremely uncomfortable hard as a rock and could have used cushions, there was only 1. Pool was small, but otherwise the hotel appears to be clean."

"The service was excellent. Clean rooms and great parking "

"Clean and large room"

"Parking staff"

"Host was friendly and very helpful. This was my second stay and will stay again while visiting family in Rochester. "

"Amazing room and personel. "