Hotel ved Embrun Station, Zwickau

"We arrived at 5pm on the 23rd December. Family time over Christmas. There was a bell at the door which no one answered. On the backside we found an entrance but everyone we met was busy saying “I just work here but I have nothing to do with the hotel”. After a while a guy appeared who could help us but he couldn’t find our reservation and when he finally did, it was for 2 persons and not for the 4 we booked which meant he had to prepare the room. When we got in, it wasn’t clean, dog hair everywhere! The wifi didn’t work and it was noisy from a party taking place at the “hotel”. We had ordered breakfast for one of the days which they forgot and throughout our stay, no one seemed to know about us. When we checked out they were still confused about us being 4 persons though we could show the paid receipt. An absolute nightmare experience and then during Christmas. Don’t go, save yourself the experience and find somewhere else. "

"Lejligheden var super lækker og renlig. Det var nemt at "checke in" og kode til dørene, så man ikke skulle løbe rundt med kort eller nøgler. Lejligheden lå centralt, det var både godt og skidt. Vi sov med åbent vindue, hvilket gjorde at vi nogle nætter oplevet støj fra lastbiler m.m Men vi vil leje lejligheden igen, selvom der var "støj""