"We have stayed here many times over the years. Lovely place and they are handling bad storm weather and renovations of one pool well. We booked a pool view but there was no pool in sight from our room, no big deal since we not in the room much.
Things have changed over the years as is natural but usually you hope it would be for the better. The aura doesn’t feel as serene or happy, they take away as much of the little things as they can that seem petty to complain about. Such as water...
"Don’t get a “deluxe” room. There’s only 2 large windows that look directly into hallways. So unless you want everyone who passes through the hall peering into your room the curtains must be drawn all the time, making the room dark all the time. Also there’s no fitness room despite the hotel amenities listing one.
Also, if it rains at any point during the day the staff disappears for the day.
Good side, perfect location and great staff when they’re there."
"The staff was incredibly friendly and attentive from the moment I arrived until the end of my stay. The views are absolutely beautiful, and while the resort is quite large, the staff is always ready to take you around, which makes getting around very convenient.
Overall, I had a wonderful experience and really enjoyed my stay. I would definitely recommend this place!"
"It’s a very nice property. But the couches and sitting area in the lobby were very dirty with stained couches and seats. A few of their elevators were down and not working."
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