Udendørs pool, åben fra kl. 08.30 til kl. 22.30, parasoller
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Anmeldelser af Catalina Beach Resort

3 out of 5
Catalina Beach Resort
Playa De La Ropa S/N, Apartado Postal # 23, Zihuatanejo, GRO

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 116 af i alt 327 anmeldelser" "
Bedømmelse på 8 − Udmærket. 113 af i alt 327 anmeldelser" "
Bedømmelse på 6 − Okay. 57 af i alt 327 anmeldelser" "
Bedømmelse på 4 − Dårligt. 27 af i alt 327 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 327 anmeldelser" "

8,2/10

Rengøring

8,8/10

Service og personale

7,6/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Bjarne, Denmark

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Amazing atmosphere
Catalina has the best location on playa la Ropa, Zihuatanejo. The service is great and the atmosphere is warm and familiar. Do not miss the sunset at the Panoramic Sunset bar or the great food in the restaurant Linda Vista. Despite the fact that parts of the hotel is showing signs of wear and tear, it is still worth every penny. Thanks to Catalina Beach Resort for a great vacation

10/10 Fremragende

Charles, Phoenix

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
What a fantastic place! Lots of stairs with quite a bit of age showing, but we come here for the history and romance of a traditional Mexican hotel!
Overnattede 7 nætter i marts 2024

8/10 Udmærket

Katherine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the beach view and access to town. There are a lot of steps to the beach depending on where your room is. We were fine but some older folks had trouble with the steps. They have a great infinity pool that wasn’t used that much so felt like your own. Nice big rooms, a little older but clean. Service was slow at the restaurants so often ate at the other ones for breakfast and other meals. Their bar had a great spot for sunset drinks and viewing. Staff was very friendly and accommodating. Helped us out with wifi issues. Would definitely stay again!
Overnattede 13 nætter i februar 2024

10/10 Fremragende

Alberto pacheco

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente lugar, si no fuera por todas las escaleras que hay que subir por el acceso a playa las próximas vacaciones traería a toda mi familia pero creo no es para personas con baja condición física, si tuviera elevador sería el mejor de los mejores!
Overnattede 2 nætter i marts 2024
Svar fra La Gerencia den 3. apr. 2024
Muchas gracias Alberto, por tus comentarios! Te esperamos pronto.

6/10 Okay

Reid

Overnattede 1 nat i marts 2024

10/10 Fremragende

Alison, Olympia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's right on the beach, palapas for shade and wonderful staff providing food service there. The gorgeous pool was a nice alternative to beach swimming. This is a mid-century hotel with fantastic touches, grounds and history. There are LOTS of stairs, fyi. Go to an Ixtapa all-inclusive if you want sterile and impersonal staff! This place has charming character. A gem with great breakfasts, a sunset view bar and restaurant and friendly staff. Why ever leave?
Overnattede 7 nætter i februar 2024
Svar fra The Management den 3. apr. 2024
Thanks Alison! for your recent visit to our facilities. We hope to see you back soon

6/10 Okay

Michelle

Synes godt om: Service og personale
If you are going there for a nice relaxing time you just need to know that there are a lot of stairs from the lobby to the beach (over 250)! I didn’t know but a lot of the people I talked to love it. I guess if you call the office they can drive you down but who wants to do that?! The hotel is very rustic and could definitely use a make over! It has been there for years and people keep coming back. It was recommended to me and I trusted the person that told me about it. Next time I will be sure to do my homework! Everyone that worked there were very nice!
Overnattede 5 nætter i februar 2024
Svar fra The Management den 3. apr. 2024
Thanks Michelle! for your recent visit to our facilities. We hope to see you back soon

10/10 Fremragende

Thomas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff and ambiance are unparalleled, as is the location of the hotel. The property is a tropical paradise. If you like a challenge, there are 275 steps from the beach to the reception area, which I was able to navigate, daily, 90 days after a broken ankle... We called it "bootie" camp. Mind you, keep in mind, it is important to be a fit person, old or young, and not ideal for very small children. Overall, 5 stars.
Overnattede 17 nætter i februar 2024
Svar fra Tha Management den 3. apr. 2024
Thanks Thomas! for your recent visit to our facilities. We continue to make improvements to the property, in fact your comments help us improveWe hope to see you back soon

4/10 Dårligt

Barrett

Overnattede 2 nætter i februar 2024
Svar fra The Management den 3. apr. 2024
Thanks Barrett! for your recent visit to our facilities. We hope to see you back soon

6/10 Okay

Thomas

Rejste med partner
Synes godt om: Rengøring, service og personale
The 270 step to the beach would be tough for anyone not in shape or with a physical disability
Overnattede 8 nætter i februar 2024
Svar fra The Management den 3. apr. 2024
We continue to make improvements to the property, in fact your comments help us improve!! See you back soon

6/10 Okay

Michelle

Overnattede 6 nætter i februar 2024
Svar fra Tha Management den 3. apr. 2024
Muchelle...We continue to make improvements to the property, in fact your comments help us improve...see you back soon!! Thanks for your recent visit to our facilities

4/10 Dårligt

Greg

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The property has a beautiful location on the beach the staff in some areas need more training but will do anything you ask. Very nice people. facility is tired in areas. What ruined my stay was EXPEDIA misrepresenting the room i was getting. What was advertised and what I got were totally different. I am sure all hotels have less desirable rooms and this is what Expedia got me. Staff showed me the room I thought I was getting and it was lovely and would have been a treat to stay in. My first and last time with Expedia.
Overnattede 14 nætter i februar 2024
Svar fra Tha Management den 3. apr. 2024
Greg, We continue to make improvements to the property, in fact your comments help us improve.See you back soon.Thanks for the recent visit !

8/10 Udmærket

sharon, salinas

Synes godt om: Rengøring, service og personale
This property has a fabulous view of La Ropa beach. It is quite old and charming and rustic. There are hundreds of stairs to anyplace on this resort, so it’s not ideal for anyone with mobility issues. The staff and location make this resort wonderful, but the stairs are EVERYWHERE….
Overnattede 7 nætter i februar 2024
Svar fra Tha Management den 3. apr. 2024
Gracias Sharon for your recent visit to our facilities..We continue to make improvements to the property, in fact your comments help us improve.we hope see you back soon

8/10 Udmærket

Sandra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
The property overall was good. The only 2 things that could be improved upon was the way they handled the credit card info at check in. We had to give them the credit card times the day we checked in and they still did not have the information the day we checked out. Breakfast was not up to par. We ordered what we wanted and they gave us what they wanted us to have.
Overnattede 7 nætter i februar 2024
Svar fra The Management den 3. apr. 2024
Gracias Sandra for your comments and recent visit to our facilities...We continue to make improvements to the property, in fact your comments help us improve.Hope see you back soon.

6/10 Okay

Linda

Rejste med partner, Rejste i en gruppe
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is in a lovely location on the beach but it has over 200 stairs to go up and down to get to the room, reception, restaurant and beach. The building is in disrepair and the rooms need upgrading. The fridge in the room was so noisy and got really hot. The ceiling fan was not properly attached to the ceiling. The majority of the staff were great. I would not stay there again. There are many hotels on that beach which are much nicer.
Overnattede 7 nætter i januar 2024
Svar fra The Management den 3. apr. 2024
Linda, gracias for your recent visit to our facilities and comments...We continue to make improvements to the property, in fact your comments help us improve.we hope see you back soon

8/10 Udmærket

Brian, Vancouver

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i januar 2024
Svar fra The Management den 3. apr. 2024
Gracias Brian, for your recent visit to our facilities..We continue to make improvements to the property.We hope see you back soon.

8/10 Udmærket

Mathew

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i januar 2024

8/10 Udmærket

Bev

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Liked the bottled water that was available in the lobby and in the dining room.
Overnattede 7 nætter i januar 2024

6/10 Okay

ROBERT

Overnattede 2 nætter i januar 2024
Svar fra THE MANAGEMENT den 3. apr. 2024
Thanks Barrett! for your recent visit to our facilities. We hope to see you back soon

4/10 Dårligt

Laura

Rejste i en gruppe, Rejste med kæledyr
Synes godt om: Rengøring, service og personale
Ad says “pet friendly”, maybe so but you can’t take them anywhere and not supposed to leave alone in your room, and a 600 peso per day charge, not mentioned. Didn’t find out room had no AC until check in. Some of the cheapest TP we’ve seen anywhere. The view was great from room balcony. Short taxi ride to market and restaurant area. Overall, not worth the price we paid.
Overnattede 2 nætter i januar 2024

4/10 Dårligt

Larry

Overnattede 3 nætter i januar 2024

8/10 Udmærket

Thomas

Overnattede 4 nætter i januar 2024
Svar fra The Management den 3. apr. 2024
Gracias Thomas for your preference and recent visit to our facilities...see you back soon

8/10 Udmærket

Calla

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
A charming old hotel. Great location and excellent service. A bit shabby but that gives it character. Great views of La Ropa from our deck, the bar and the restaurant. Good breakfast included in room rate. Lots of stairs up and down from the beach so might be difficult for those with mobility issues.
Overnattede 7 nætter i januar 2024

10/10 Fremragende

Kathryn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great place to stay. Its safe, convenient and beautiful! Staff were very good and helpful. Team leader Alfredth was friendly, competent and always willing to help!
Overnattede 10 nætter i januar 2024

4/10 Dårligt

Consuelo

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I loved the people working there, they were so kind and helpful. I appreciated the work they did and the help they assisted with. However the rooms are different than what’s being advertised. Outside of the rooms is a lot nicer but the room itself was disappointing.
Overnattede 3 nætter i januar 2024

4/10 Dårligt

Marco

Overnattede 6 nætter i december 2023

10/10 Fremragende

Marco

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
inténtalo
Muy buen trato del personal que atiende, lugar localizado en una colonia segura lo malo es que no se le permitió a mi perrita estar en la playa pese a que es pet friendly el lugar
Overnattede 3 nætter i december 2023

8/10 Udmærket

Rhona

Overnattede 7 nætter i december 2023

2/10 Forfærdeligt

Gary

Overnattede 9 nætter i december 2023
Svar fra HOTEL CATALINA BEACH RESORT den 21. dec. 2023
Dear guest! Your opinion is very important for us. Thanks for your preference. Hotel Catalina Beach Resort, your home away from home!The management,

8/10 Udmærket

Aaron

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The view of Playa LaRopa and the bay from our king bed terrace room was amazing! The terrace was large with lounge chairs and a hammock. Nice for relaxing in the evening! Our room was very clean and the AC kept us cool. We selected breakfast included for our 7 day stay and were glad we did! I particularly liked the Huevos Rancheros! All breakfasts included fresh fruit, orange juice and bread with jam. The staff at the restaurant are excellent as well! Some things to keep in mind if planning to stay here. To get around the resort and down to the beach there are many steps to negotiate. For us it was ok after a few days we were comfortable with the steps. If you have problems with mobility you may find it difficult staying here. Also this is an older resort (I believe one of the first in the area )so there are some issues with maintenance for example missing railings on some walkways. Over all I didn't find this a big issue the age of the resort after all is part of its charm! Over all we really enjoyed our stay at the Catalina Beach Resort and would stay here again! Safe Travels! Aaron
Overnattede 7 nætter i november 2023
Svar fra HOTEL CATALINA BEACH RESORT den 21. dec. 2023
Hello Aaron!! Thank you very much for your words, it really motivates us to move forward!! We strive every day to provide you with the best service. Thank you very much for your preference, we are waiting for you with a lot of love at Catalina Beach Resort, your home away from homeThe Management,

10/10 Fremragende

Hank

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Comfortable and well located on La Ropa
Overnattede 7 nætter i november 2023
Svar fra HOTEL CATALINA BEACH RESORT den 21. dec. 2023
Hello Hank, thank you very much for staying with us. We are waiting for you again, this is your home away from home! Catalina Beach Resort.The Management

6/10 Okay

Frank

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Hard mattresses Too many stairs Not close to anything Very old fixtures Only 1 way to acquire Ice
Overnattede 6 nætter i november 2023
Svar fra HOTEL CATALINA BEACH RESORT den 21. dec. 2023
Hi Frank! Thank you very much for your comments, this helps us to continue striving and improving. We hope to see you again, we would love to.Greetings from your home away from home, Hotel Catalina Beach Resort.

6/10 Okay

Patrick

Rejste med familie
Really old and run down. Staff was friendly.
Overnattede 2 nætter i november 2023
Svar fra HOTEL CATALINA BEACH RESORT den 21. dec. 2023
Hi Patrick! Thank you very much for staying with us. Your comments help us continue striving to continue improving. A hug and we hope to see you again to provide you with excellent service.The Management

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Catalina provides an authentic Mexico experience…
Overnattede 7 nætter i oktober 2023
Svar fra HOTEL CATALINA BEACH RESORT den 21. dec. 2023
Mark, thank you very much for your words, this helps us strive harder every day. See you very soon!! A hug The Managament

8/10 Udmærket

Laurie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We absolutely loved the grounds of this property, they were so beautiful and lush and green. Lots of flowers and trees and shrubbs. The views from the rooms and from the bar and restaurant are unmatched and gorgeously stunning! As beautiful as the stairs are on the grounds, they were tiresome to climb everyday, but somehow with the stunning views they were worth it I guess! The property could use some maintenance of the buildings. All in all, we truly loved this property and the staff was so friendly and always went above and beyond their job. We would definately come back!!
Overnattede 7 nætter i november 2023
Svar fra HOTEL CATALINA BEACH RESORT den 21. dec. 2023
Thank you very much Laurie for your words! We are striving to continue improving and continue providing excellent service!! Come back soon to this your home away from home!! Catalina Beach Resort.Tha Management

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The hotel location is great. However, the beds are like bricks, the bathroom fixtures in dire need of an update, the air conditioner barely kept the room comfortable and the refrigerator is on it's last leg (VERY noisy when going on and off, difficult to sleep thru). Also, did not appreciate the loud leaf blower going on throughout the day, starting fairly early in the a.m. (9:00). The staff was great!
Overnattede 5 nætter i oktober 2023
Svar fra HOTEL CATALINA BEACH RESORT den 6. nov. 2023
Hello, thank you very much for your visit and comments, your opinion is very important to us. We are on the way with improvements and we certainly take it to follow up. We are already implementing the remodeling in all rooms and accessories. However, our long-time customers really like it, which is why we continue to maintain it. On the beds we choose firm mattresses at the request of our clients, who like them rigid. However, we will keep to have some softer ones in stock. The issue of the blower, we consider that at 9am our clients are already awake but at your request we will do it later so as not to interrupt the morning of some of our clients... thank you very much and we hope to see you soon in this your home away from home.The management!!

2/10 Forfærdeligt

Romana

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i august 2023
Svar fra HOTEL CATALINA BEACH RESORT den 4. okt. 2023
Gracias Roxana por haberte alojado con nosotros, esperamos verte y atenderte nuevamente.Tu hogar lejos de casa

8/10 Udmærket

Leticia Andrea

Rejste i en gruppe
Synes godt om: Faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
El ara mi gusto le falta remodelar habitaciones y que el bar de la playa y del hotel den mejor servicio
Overnattede 4 nætter i august 2023
Svar fra HOTEL CATALINA BEACH RESORT den 12. aug. 2023
Andrea, agradecemos mucho tus comentarios! Estamos en proyecto de las remodelaciones. Esperamos que la próxima vez que nos visites tu estancia sea mucho mas placentera. Esteremos felices de verte nuevamente.Atte, La Gerencia.

8/10 Udmærket

Jose Eduardo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
En general estuvo bien para tener un buen descansó. Tiene excelente vista Camas muy comodas lo unico que no tiene es tiendas cercas y lugares para comer un poco lejos pero de ahi en fuera todo estuvo bien
Overnattede 1 nat i august 2023
Svar fra HOTEL CATALINA BEACH RESORT den 12. aug. 2023
Hola José Eduardo! Muchas gracias por tus comentarios.Haremos lo posible para ofrecer algo dentro de las propias instalaciones.Esperamos verte de nuevo.Atte, La Gerencia

8/10 Udmærket

Marieke

Overnattede 8 nætter i maj 2023
Svar fra HOTEL CATALINA BEACH RESORT den 17. jun. 2023
Dear guest! Thank you for contacting us. We loved having you with us in our facilities. Thank you for your preference and we hope you return soon to this your home away from homeHello, The Management

10/10 Fremragende

Josue Alejandro

Overnattede 2 nætter i maj 2023
Svar fra HOTEL CATALINA BEACH RESORT den 17. jun. 2023
Estimado Josue Alejandro! Muchas gracias por tu visita en nuestras instalaciones. Nos sentimos muy afortunados de haberte servido. Esperamos vuelvas pronto a esta tu hogar lejos de casa!!Atte, La Gerencia

8/10 Udmærket

José David

Overnattede 1 nat i maj 2023
Svar fra La Gerencia den 12. maj 2023
Buenas tardes José David!!Muchas gracias por haberte alojado con nosotros.Tu opinión es muy importante para nosotros.Esperamos verte muy pronto otra ves, en esta tu hogar lejos de casa!

10/10 Fremragende

Kimberly

Overnattede 3 nætter i april 2023
Svar fra HOTEL CATALINA BEACH RESORT den 3. maj 2023
Good morning dear, thank you for your preference. We hope to see you soon, in this your home away from home.Atte. The management

6/10 Okay

Jill

Overnattede 1 nat i april 2023
Svar fra HOTEL CATALINA BEACH RESORT den 20. maj 2023
Hello Jill! Thank you for your recent visit to the catalina. We hope you come back soon.Sincerely, Management

6/10 Okay

Roger

Overnattede 14 nætter i marts 2023
Svar fra HOTEL CATALINA BEACH RESORT den 3. maj 2023
Good morning Roger, thank you for your preference. We hope to see you soon, in this your home away from home.The management

10/10 Fremragende

Teresa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2023
Svar fra HOTEL CATALINA BEACH RESORT den 26. apr. 2023
Teresa, thank you very much for your recent visit to our facilities. Come back soon to this your home away from home.See you soon.Greetings,The management

10/10 Fremragende

jose

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente servicio
Overnattede 4 nætter i marts 2023
Svar fra HOTEL CATALINA BEACH RESORT den 4. apr. 2023
Hola José, muchas gracias por tu reciente visita en nuestras instalaciones.Te esperamos con los brazos abiertos, en esta tu hogar lejos de casa.

8/10 Udmærket

Lidia I

Overnattede 3 nætter i marts 2023
Svar fra HOTEL CATALINA BEACH RESORT den 4. apr. 2023
Hola Lidia! Muchas gracias por tu reciente visita con nosotros. Te esperamos de vuelta en esta tu hogar lejos de casa!!

10/10 Fremragende

Sandra

Overnattede 3 nætter i marts 2023
Svar fra HOTEL CATALINA BEACH RESORT den 7. apr. 2023
Hola Sandra! Gracias por alojarte con nosotros!! Te esperamos muy pronto de vuelta en esta tu hogar lejos de casa.

6/10 Okay

Laurinda

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Check in was great and the views from the lobby are outstanding. Overall, the property had too much deferred maintenance and the electrical outlets in the room were extremely outdated.
Overnattede 7 nætter i februar 2023
Svar fra HOTEL CATALINA BEACH RESORT den 1. apr. 2023
Hello Lauranda! Thank you very much for your comments, this really helps us to focus on the details. We are currently working with a new administration. We will go little by little, but we will!!Please come back with us to this beautiful place, your home away from home!!