Hoteller nær Zhu Bingren Bronze Kunst Museum

"It was a good experience, all the staff including frontdesk, cleaning and restaurant were very helpful. The room was clean with good facilities, free laundry services (4 washing and 4 dry machines). The breakfast was great with Chinese and western flavors. Location of the hotel is convenience, less than 70m from MTR station. will stay again"

"Good location, clean room and very friendly and attentive staff. Very pleasant stay and highly recommend. "

"All good. Staff is knowledgeable and proactive. Had the best sleep ever on your."

"Great and beautiful hotel with super staff service, very comfortable bed and a nice bathroom. Hotel is located very close to the lake and a lot of different restaurants. Delicious breakfast buffet with great selection of western food and Chinese food. "

"Free laundry machines but the gym was closed due to refurbishment. Rooms were fine although a little small and the sink was directly in the room rather than a separate bathroom. Breakfast had a good selection and only a 20 minute walk to the West Lake or a £2 taxi ride. "

"Lousy check in. Need to fight for a simple shower which I booked as special requests. Hotel looks nice for the lobby. Rooms are ok but older. Towels are fringed out. Everything is around 15 to 20 years old heavy used but well maintained. As money is the religion in China, is it same in this hotel. Hotel is prepaid and they want to have additional deposit of double hotel price. I really don't like this behaviour. Will not go again. There are better and nicer hotels in Hangzhou."

"Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room."

"Surprisingly good location for West lake and nearby shopping stripe. Located in a quiet street, there is a night market just opposite on the road, and walking distance to West lake in 10 mins. Not your 4 star room, but comfort for a night stay. Facilities are a bit dated but checked-in was smoothand easy, the check-in instructions were clear."

"Very clean facility, excellent location, friendly staff. The only problem is finding the place. The listing on Expedia gives the address but it is the address of a complex. The hotel is on the 6th floor. If you face the front of the building (looking at Starbucks) the entrance is on the left side of the building. Look for the big lemon statue."

"房間十分寬敞，設施齊備。"

"It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...