Hoteller nær Zhejiang University Huajiachi Campus

"Free laundry machines but the gym was closed due to refurbishment. Rooms were fine although a little small and the sink was directly in the room rather than a separate bathroom. Breakfast had a good selection and only a 20 minute walk to the West Lake or a £2 taxi ride. "

"Very nice hotel. Will come back for sure "

"The water pressure is low durig showering "

"客房木"

"杭州柏悅酒店無論在硬件及軟件方面都非常出色，連歡迎水果的草莓都很高質，職員有禮專業，服務周到令我們有賓至如歸的感覺。我們對此次入住非常滿意，期待不久將來可以再次入住。"

"Very clean facility, excellent location, friendly staff. The only problem is finding the place. The listing on Expedia gives the address but it is the address of a complex. The hotel is on the 6th floor. If you face the front of the building (looking at Starbucks) the entrance is on the left side of the building. Look for the big lemon statue."

"房間大小適中、乾淨、冷氣溫度剛好、氛圍舒適；但是枕頭太軟，外加淋浴間的門容易滲水，需注意安全"

"직원이 영어를 할줄 알아서 편했다. 그리고 모든 직원이 친절했다. 방도 넓고 담배냄새도 전혀 없었다. 방음이 조금 안된것 빼고는 만족"

"Surprisingly good location for West lake and nearby shopping stripe. Located in a quiet street, there is a night market just opposite on the road, and walking distance to West lake in 10 mins. Not your 4 star room, but comfort for a night stay. Facilities are a bit dated but checked-in was smoothand easy, the check-in instructions were clear."

"The receptionists were extremely helpful and friendly, and strove to provide whatever services they could offer. However, there were some major oversights that marred the overall experience. On the final day (2 hours before check-out time was due), the electricity supply of our room was suddenly cut off by the hotel. To our bewilderment, the customer services told us that the room cards had been deactivated. It was 'almost' as if we were being ushered out. Frankly, you would expect a higher...

"Lousy check in. Need to fight for a simple shower which I booked as special requests. Hotel looks nice for the lobby. Rooms are ok but older. Towels are fringed out. Everything is around 15 to 20 years old heavy used but well maintained. As money is the religion in China, is it same in this hotel. Hotel is prepaid and they want to have additional deposit of double hotel price. I really don't like this behaviour. Will not go again. There are better and nicer hotels in Hangzhou."

"clean room & friendly and helpful staff "

"비즈니스 호텔로 객실 나쁘지 않음, 조식 훌륭"

"ok for the price"

"Ich buche viel über hotels.com, auch in China, aber ich bin mir nicht sicher ob dieses Hotel nicht besser wieder aus dem Listing genommen werden sollte ? Bei meiner Ankunft, zugegeben kurz vor Mitternacht, hatte das Empfangspersonal ein Fax von hotels.com vorliegen mit einem vereinbarten Zimmerpreis, war mit diesem aber nicht zufrieden und wollte daher von mir eine Aufzahlung haben ! Ich blieb stur, wies nach dass ich selbst an hotels.com deutlich mehr bezahlt hatte als in dem Fax stand, und...