Hotel i Zao Onsen, Yamagata

"清潔な部屋でした！"

"交通安排完善，有免費專車接送山形駅及藏王巴士總站 職員態度友善，主動詢問是否需要協助及提供幫忙 房間空間廣闊，潔淨整齊一塵不染，好友共聚一流。設備如按摩椅、拖鞋、浴室用品為活動後提供救贖，溫泉氣氛配套完善 早餐自助餐選擇眾多，味道溫和飽暖。晚餐不論那款都色香味俱全，整天活動後補充營養"

"The staff was amazing! So kind "

"Good outdoor onsen, good service"

"This hotel has an extremely convenient location, and it only takes about 5–10 minutes on foot to reach the ski slope, making it ideal for skiers who do not need to carry their equipment onto a bus, but can go directly from the hotel to the ski run. The hotel also provides plenty of parking spaces, so self‑driving guests can park without any stress, which is very convenient for driving up the mountain during the ski season. The hotel facilities are well equipped, including indoor and outdoor hot...

"員工服務很好"

"Had no ac due to the time of year we jut opened windows to allow air flow. Room was super clean definitely exceeded our expectations. "

"Ski in/out係最大優點同環境靚，我住3人房，房間足夠3人用夠大，乾淨，有投射可睇YouTube or Disney等…，酒店有shuttle接送到溫泉街或藏王纜車站，就算一個人都接送非常窩心。 唯一缺點，廁所非常非常細/狹窄，六呎高人士可能頂頭，男士坐在廁所對腳會頂住道門，浴缸又細又深，舊式水喉要好大力開關才不漏水，洗手盆邊發霉。間房好好，但個廁所就好差，反差好大😅"

"あいにくの雨で、スキー場からの帰り、次の宿まで徒歩で向かっていたところ、後ろから何度も声をかけてくださって、送迎車にて送っていただきました！傘も持参していなく、荷物も多かったので、とても助かりました！ お気遣いに感動いたしました。ありがとうございました！"

"Note!!! - The main picture of the hotel (which appears to be of the property) on Expedia... is in fact about half a kilometre away and is of a public bath - not the property!!! Extremely misleading and needs to be removed. The bedrooms have no windows. The room was cleaned poorly. The buffet breakfast was poor and food not kept hot. Only one juice (hope you like carrots). Coffee is watered down. Coffee from coffee bar or breakfast area not allowed to be taken to your room. Extremely...

"We have received great hospitality from the staff and nice environment for relaxing."

"部屋はモダンで清潔で快適に過ごせました 朝夜もゆっくりと美味しくいただけました"

"We stayed one night at Suzukiya Ryokan and enjoyed it very much. The staff were very kind and attentive. We ordered the Japanese dinner and it was of high quality. We also enjoyed the public bath/osen and the traditional style, as well as the interesting displays of historical Japanese artifacts of culture. "

"とても可憐な部屋で、眺めも良く最高の1日を過ごせました。 スタッフの対応も丁寧で、とてもありがたく思いました。再訪したいですね。"

"Nice spa"