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Anmeldelser af Country Inn & Suites by Radisson, York, PA

3 out of 5
Country Inn & Suites by Radisson, York, PA
245 St. Charles Way, York, PA

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 283 af i alt 885 anmeldelser" "
Bedømmelse på 8 − Udmærket. 306 af i alt 885 anmeldelser" "
Bedømmelse på 6 − Okay. 140 af i alt 885 anmeldelser" "
Bedømmelse på 4 − Dårligt. 105 af i alt 885 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 51 af i alt 885 anmeldelser" "

8,0/10

Rengøring

8,2/10

Service og personale

6,4/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Susan

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024
Svar fra tony den 9. maj 2024
Thank you.

10/10 Fremragende

Brittney, Staatsburg

Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quiet, quick and easy check in.
Overnattede 1 nat i april 2024
Svar fra tony den 9. maj 2024
Thank you

6/10 Okay

Laura

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter
There were some people who stayed that were banging on doors at all hours of the night. The property was being painted when we were there. Our room the first night had a strong smell like some kind of air freshener
Overnattede 2 nætter i marts 2024
Svar fra tony den 25. mar. 2024
Thank you.

4/10 Dårligt

Tony

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Needed lots of repairs. Electrical and plumbing. Was very clean. Beds need up grading.
Overnattede 4 nætter i november 2023

10/10 Fremragende

Ricneshia

Overnattede 2 nætter i september 2023

8/10 Udmærket

Olufunmilayo

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was okay.
Overnattede 1 nat i oktober 2023

6/10 Okay

Christine

Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

cristian

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 2 nætter i oktober 2023
Svar fra tony den 11. okt. 2023
sorry, about your stay.

8/10 Udmærket

Kevin

Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

Joseph

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
This property was a disappointment. The staff always seemed preoccupied. After sitting on the edge of the bed, I couldn't help but roll to the middle amd then slide toward the headboard. Breakfast was the same each day. No breakfast during the week. The tan in the bathroom when running smelled like something was burning. The wood baseboard in the halls was loose. The room was advertised as nonsmoking, but had an odd smell. The towels had on them dark strands of hair. The booking for the hotel was prepay only. I could not afford to lose the money, so i stayed three nights. Now I'm at the chiropractor.
Overnattede 3 nætter i september 2023

2/10 Forfærdeligt

john

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
the check in was very difficult and i no longer wished to stay
Overnattede 1 nat i september 2023

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023

2/10 Forfærdeligt

Katie

Synes ikke om: Service og personale
Showed up for checkin and was told they were sold out, even though I had a reservation and confirmation.

10/10 Fremragende

Jerry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We where greeted by very friendly staff. Very pleasant and helpful.
Overnattede 1 nat i september 2023

10/10 Fremragende

Paul

Overnattede 1 nat i august 2023

10/10 Fremragende

Ed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra tony den 1. sep. 2023
Thank you.

4/10 Dårligt

Ronald

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Air freshener in room was overwhelming. Beds were hard and squeaky. Wifi was useless. Could barely connect to it even within 10 feet of the router. Breakfast offering was bare minimum at best.
Overnattede 2 nætter i august 2023
Svar fra Customer Care den 24. aug. 2023
Thank you for taking the time to leave us a review. It saddens us to hear that your stay was less than satisfying due to the condition of the bed and the slow Wi-Fi connection. We completely understand how important it is to have a stable internet connection for both personal and business needs. Your valuable comment has been noted and these will be used to monitor and improve the quality and services we offer to our guests. We hope you will give us the chance to welcome you back, so we may ensure your visit is nothing short of excellent.

8/10 Udmærket

debra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My KIX Trip.
Comfy beds.Clean room.quiet.Friendly check in clerk.Reasonably priced.breakfast not so great.Close enough to York Fair.
Overnattede 1 nat i juli 2023
Svar fra tony den 1. sep. 2023
Thank you

2/10 Forfærdeligt

dustin

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrible Stay
Ants in my room. Had to plunge my own toilet after asking front desk 3 times. Very uncomfortable bed, could feel springs in my back. Breakfast was terrible. Pool closed.
Overnattede 4 nætter i juli 2023
Svar fra Customer Care den 3. aug. 2023
Thank you for taking the time to share your feedback. It's saddening to know that your stay was anything less than pleasing due to the service of our staff, the cleanliness of the room, your concern with the toilet, bed and breakfast along with the availability of the pool during that visit. An excellent guest experience is our main concern and it appears that there was a shortfall in the high standards that we endeavor. We greatly value your feedback and it will be shared with our team for further improvements to our service. Hoping that you would give us another chance to present to you a stay that is nothing short of excellent.

8/10 Udmærket

John, Fallentimber

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff were amazing and helpful, apologized for pool being renovated.
Overnattede 1 nat i juli 2023
Svar fra tony den 1. sep. 2023
Thank you

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023
Svar fra tony den 1. sep. 2023
Thank you

8/10 Udmærket

NIRVANI

Overnattede 1 nat i juli 2023
Svar fra tony den 1. sep. 2023
Thank you

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i juli 2023
Svar fra tony den 1. sep. 2023
Thank you

10/10 Fremragende

Debra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would recommend to others…
Staff was fantastic. Hotel was very clean. It was quiet and comfortable. I would stay again and recommend to others. Easy access on/off interstate and easy to find.
Overnattede 2 nætter i juni 2023
Svar fra tony den 1. sep. 2023
Thank you

10/10 Fremragende

Terrell

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juni 2023

10/10 Fremragende

Terrell

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms were better than exspected.and the staff was the best.
Overnattede 2 nætter i juni 2023

2/10 Forfærdeligt

Jeff

Rejste med partner
Synes ikke om: Service og personale
We specifically asked to have our linens changed during a multiple day stay. They never touched our room.
Overnattede 2 nætter i maj 2023
Svar fra tony den 1. jun. 2023
we are sorry we missed your room. wrong information was past to the housekeeper

2/10 Forfærdeligt

Vivian

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room smelled bad, the room was never cleaned, the pool was out of order. We had an additional charge and they didn't know how to work it. Also, they didn't want to give us a receipt. Overall a bad experience.
Overnattede 3 nætter i maj 2023
Svar fra tony den 30. maj 2023
sorry to hear your stay was not up to stander. I will check your reservation and get back to you.

8/10 Udmærket

Catherine

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great Staff. Rooms could use new carpet. Everything else was great!
Overnattede 1 nat i maj 2023
Svar fra tony den 12. jun. 2023
Thgank you

10/10 Fremragende

Frederick

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very pleasant staff, very clean, beds super comfortable... Will stay there again!!!!
Overnattede 1 nat i maj 2023

8/10 Udmærket

Frederick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2023

10/10 Fremragende

Dixie

Rejste med partner
Synes godt om: Rengøring
Rooms are clean. Property is clean. No one was at the front desk in the morning to check out. I was informed the staff was resting. Maybe he did a double.
Overnattede 1 nat i maj 2023
Svar fra tony den 12. jun. 2023
thank you

8/10 Udmærket

Elisabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i april 2023
Svar fra tony den 12. jun. 2023
thank you

6/10 Okay

Amber

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Used to be nice, not now
So I’ve stay here before. It used to be $89 per night. But now it’s worn out and run down and $173 per night. The pool is always out of service. Their WiFi was down. Our toilet would not stop running. And the whole first floor smelled like weed. Not worth $173 by my standards
Overnattede 1 nat i april 2023
Svar fra tony den 17. apr. 2023
Sorry, rate will go up and down depending on the week

8/10 Udmærket

Deena

Rejste med familie
Synes ikke om: Faciliteter
its close to things, restaurants, and tourist attractions. they dont have daily room service, breakfast was sparse and supplies to breakfast were not good. some maintenance needed, painting and fixing things Wifi was sketchy
Overnattede 3 nætter i april 2023

6/10 Okay

Kimberly

Synes godt om: Rengøring, service og personale
There was only one table lamp so the lightening in the room was dark. The bathroom was old and water dripped from the tub spigot. In addition, the show water pressure was very low. I would not stay at this property again.
Overnattede 1 nat i marts 2023
Svar fra tony den 18. apr. 2023
I am sorry your room was not 100% we are working on making things right.

8/10 Udmærket

Mary

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room and condition was fine. The breakfast was a bit sparse. Whst was there was good.
Overnattede 1 nat i marts 2023

2/10 Forfærdeligt

Cindy

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I travel for work. Checked in late around 11:30 PM and the checkin went okay. When I got to my room it was still dirty. Whoever was there before me - dirty used towel on the floor and shower curtain, soaps all used, trash still present. The bed wasn’t even fully made. Hairs on all the pillows and bedsheet which also had a yellow stain. I slept on top of the blankets with the “extra” pillows and blanket. I requested my room be clean as I went to work the next morning only to come back to them leaving my door opened afterwards. It’s clean now yes, but my door was left opened while I had personal belongings in the room. Very unhappy!!
Overnattede 2 nætter i marts 2023
Svar fra tony den 14. mar. 2023
sorry for you inconveniences, I truly sorry your check in was not right. I will have a talked with my employees.thank you for letting me know.

10/10 Fremragende

Tiny

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very accommodating we were there for some arrangements after our son passed away and they were the sweetest people Thank you for a guite stay. Highly recommend
Overnattede 1 nat i februar 2023
Svar fra tony den 14. mar. 2023
thank you.

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was great, breakfast was very good, room was clean and comfortable, elevator needs work!
Overnattede 1 nat i februar 2023
Svar fra tony den 14. mar. 2023
thank you.

6/10 Okay

Zacharia

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023
Svar fra tony den 14. mar. 2023
Thank you

4/10 Dårligt

Corinne

Synes godt om: Service og personale
Overnattede 1 nat i februar 2023
Svar fra tony den 21. feb. 2023
Thank you

10/10 Fremragende

Reba

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable and realzing
I stayed here the night before my back surgery. My daughter had forgotten to reserve a handicapped room for us but the clerk changed us into one without a problem. Aaron, the clerk, was very pleasant and helpful. He asked me in the morning if it worked out with the shower because he knew that was an important part of our stay, with my preparation for surgery. Everything was clean and I slept well. No noise!!
Overnattede 1 nat i februar 2023
Svar fra tony den 14. mar. 2023
thank you.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2023
Svar fra tony den 14. mar. 2023
Thank you.

8/10 Udmærket

Kimberly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2023
Svar fra tony den 14. mar. 2023
Thank you.

6/10 Okay

Sharon

Rejste i en gruppe
Toilet did not function during night. Tried to call the office and hotel room phone did not work. Had to walk down to office and two hours later they still did not come up to repair either. We decided not to stay for the second night.
Svar fra Customer Care den 20. jan. 2023
Thank you for taking the time to post a review. We're sad knowing that your stay was anything less than pleasing due to the condition of the bathroom and phone during that visit. It is our top priority to provide comfortable accommodation to all of our valued guests and we apologize for any inconvenience this may have caused you. Know that your feedback is truly valuable to us and will be forwarded to the hotel management for further improvement of our services. We hope for another opportunity to make a more favorable impression in the future.

4/10 Dårligt

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Disappointed
Overnattede 3 nætter i december 2022

10/10 Fremragende

Shelly

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great price with luxury
My son was in hospital and my husband and I need a hotel last minute. The staff was very friendly and our room was very nice. Free breakfast next day with homemade waffles was great!
Overnattede 1 nat i december 2022

8/10 Udmærket

Heather

Overnattede 1 nat i december 2022

4/10 Dårligt

G

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Not very clean and not up to par. Breakfast was poor. Plastic utensils were in bins, not individually wrapped, and milk, butter and cream cheese were in large, shared containers, not individual use. I have never seen this in any hotel, ever, and honestly, it was disgusting.
Svar fra tony den 4. jan. 2023
sorry, some items where not available to us, rather then having nothing we went with what we could get.