Suite | Privat køkken | Mikrobølgeovn, kaffe-/temaskine, brødrister
Tjek tilgængelighed

Anmeldelser af Capital Suites Yellowknife

2 out of 5
Capital Suites Yellowknife
100 5603 50th Ave, Yellowknife, NT

Anmeldelser

6,8
Bedømmelse på 10 − Fremragende. 28 af i alt 168 anmeldelser" "
Bedømmelse på 8 − Udmærket. 52 af i alt 168 anmeldelser" "
Bedømmelse på 6 − Okay. 47 af i alt 168 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 168 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 168 anmeldelser" "

7,4/10

Rengøring

7,2/10

Service og personale

6,4/10

Faciliteter

6,6/10

Overnatningsstedets tilstand og faciliteter

6,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Deborah

Synes godt om: Rengøring, service og personale
Staff were very accommodating. Let me check in early and stay late. Convenient shuttle to airport. No food on site but a close walk to downtown eateries. Very noisy at night though. Found it hard to sleep.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Parking could be improved by better identifying stalls
Overnattede 1 nat i april 2024

10/10 Fremragende

Peter

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great
Clean place housekeeping everyday too
Overnattede 3 nætter i april 2023
Svar fra Newton den 17. apr. 2023
Thank you for taking the time to share. I will share with my team.

8/10 Udmærket

Tamara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2023

4/10 Dårligt

hiedi

Forretningsrejsende
Synes ikke om: Rengøring, service og personale
Security did not go check out car alarms going off, when went out two people with flash lights checking out guests vehicles. Intoxicated guests outside the hotel yelling. domestic going on in the hotel on one night about 4am.
Overnattede 4 nætter i marts 2023

4/10 Dårligt

Melanie

Rejste med partner
Synes godt om: Service og personale
Room was tiny, needed updating. Very very loud guests all night long. Staff were friendly.
Overnattede 1 nat i februar 2023
Svar fra Newton den 24. feb. 2023
Thank you for your feedback. I am sorry you had loud neighbors on the night of your stay.

8/10 Udmærket

Lisa

Synes godt om: Rengøring, service og personale
Great location!
Overnattede 4 nætter i juni 2022
Svar fra Newton den 27. jun. 2022
Thank for staying with us and taking the time to share.

2/10 Forfærdeligt

Charyl

Synes godt om: Service og personale
This room I was given looked nothing like the pictures online for the suites. I had specifically wanted to stay here for the kitchen and my suite in fact did not have one and it was so small I could barely walk around my bed. There was a microwave and mini fridge in the corner. Best to update pictures for prospective clients as the suites DO NOT look like these online pics!
Overnattede 2 nætter i april 2022
Svar fra Newton den 10. maj 2022
Your comments suggest you were attracted to our 1 bedroom suites but you booked a standard room. I am not sure what caused this error, but i am sorry for it.

4/10 Dårligt

Tianna

Synes godt om: Rengøring
Synes ikke om: Faciliteter
I didn’t like that the internet was barely working and I needed the internet the night I stayed there. I ended up having to leave to find internet. Which was very disappointing.
Overnattede 1 nat i marts 2022
Svar fra Newton den 14. mar. 2022
I am sorry to hear you had challenges connecting to the Internet. We do have technician available 24 hrs. each day who have been able to assist in these cases in the past.

10/10 Fremragende

micheal

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service and walking distance from downtown.
Overnattede 2 nætter i marts 2022
Svar fra Newton den 14. mar. 2022
Thank you for taking the time to share.

6/10 Okay

Buddy

Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Parking is very poor, was not very clean
Overnattede 3 nætter i januar 2022
Svar fra Newton den 14. mar. 2022
Your feedback is noted. Thank you for sharing

10/10 Fremragende

Thomas

Overnattede 1 nat i december 2021
Svar fra Newton den 25. jan. 2022
Thank you for taking the time to give us feedback

2/10 Forfærdeligt

Meranda

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2021
Svar fra Newton den 25. jan. 2022
I am sorry your experience did not meet your expectations. We Aim to please and to make everyone feel welcome.

2/10 Forfærdeligt

Alphin

Rejste med partner
Synes ikke om: Rengøring, service og personale
Staffs are not nice. Not welcoming
Overnattede 1 nat i december 2021

4/10 Dårligt

Mary

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2021
Svar fra Newton den 27. jul. 2021
Thank you for taking the time to give us some feedback

8/10 Udmærket

MaryJane

Overnattede 1 nat i juli 2021
Svar fra Newton den 12. jul. 2021
Thank you for choosing to stay with us and for taking the time to share your comments. We look forward to serving you again.

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Service og personale
Front desk guy was out front smoking a joint when I showed up. Waited 5 minutes at the front desk for him to finish. Credit card machine wasn't working so he wanted to write down my card details on a sticky note. That wasn't going to happen. Gave me the wrong type of room. Fridge wasn't plugged in and reeked. And at 2:30 in the morning somebody opened the room door, obviously somehow had a key. The only good thing I can say is that the room was fairly clean.
Overnattede 1 nat i april 2021
Svar fra Newton den 21. apr. 2021
Thank you for taking the time to share this information. You have mentioned some thinks that we feel very strongly about. Could you say when this happen or share your name so we can investigate further and take the necessary corrective actions please.

6/10 Okay

Joyce

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The first room they put me was not cleaned up the elevators doesn’t work which really sucks
Overnattede 1 nat i april 2021
Svar fra Newton den 8. apr. 2021
Thank you for taking time to share your feedback. It is true that The ThyssenKrupp has been work to get our Elevator back up and running safely. We apologize It was not available for your use during your stay.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Room was small and tv was tiny.
Overnattede 1 nat i marts 2021
Svar fra Newton den 5. apr. 2021
thank you for taking the time to provide us with your feedback.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2021
Svar fra Newton den 5. apr. 2021
Thank you for your feed back

6/10 Okay

Elizabeth

Rejste i en gruppe
Overnattede 5 nætter i februar 2021
Svar fra Newton den 8. mar. 2021
Thank you for your review. We hope to serve you again soon

8/10 Udmærket

Belinda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I had a hotel room with a kitchen. The place was clean. Great service.
Overnattede 2 nætter i februar 2021
Svar fra Newton den 26. feb. 2021
We are happy we had the chance to serve you . Thank you for choosing us.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Clean modern room, no problems during our stay. The noise was a bit loud from the hallways, but this is expected for most hotels.
Overnattede 3 nætter i februar 2021
Svar fra Newton den 22. feb. 2021
Thank you for your feedback

10/10 Fremragende

Jessie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2021
Svar fra Newton den 11. feb. 2021
Thank you for taking the time to let us know how you felt about your experience. we look forward to serving you again.

8/10 Udmærket

Sarah mary

Overnattede 1 nat i januar 2021
Svar fra Newton den 11. feb. 2021
Thank you for your feedback.

6/10 Okay

Jared

Rejste med familie
Synes ikke om: Rengøring
Disappointed
Cleaing of the room was alright but found some fingernails on the ground, really small room, and the parkinf was free but worst parking option ever... really small parking stalls.
Overnattede 1 nat i januar 2021
Svar fra Newton den 26. feb. 2021
Thank you for your feedback

10/10 Fremragende

Jc, Fort Simpson

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Never had any issues here . Decent rooms and good staff
Overnattede 1 nat i oktober 2020
Svar fra Newton den 16. okt. 2020
Thank you for choosing to stay with us, and to take the time to give us your feedback. We look forward to serving you again very soon.

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i september 2020
Svar fra Nori den 8. sep. 2020
Thank you for staying with us and taking time for the comment.

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i juni 2020
Svar fra Newton den 23. jun. 2020
Thank you for choosing us. and for taking the time to give us feed back. I will certainly share with the team.

6/10 Okay

Emma

Reasonable priced hotel in town.
No kitchen in room as shown. Poor window view as blocked by the wall of nearby building. Price are relatively cheap. Need to walk 5-10 minutes to nearby restaurant.
Overnattede 3 nætter i februar 2020
Svar fra Newton den 5. mar. 2020
Thank you for taking the time to give us some feedback. I noticed you booked a standard room with us but in your report you have posted the picture of one of our 1 bedroom suites. Our standard rooms do not come with a Kitchen and we do not make that claim anywhere. I wish you had raised your concerns while you were here.Maybe on your return you will book to enjoy one of our 1 Bedroom Suites

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is in a highly convenient location. It’s easy to walk to many popular places in downtown Yellowknife. Rooms were very clean. Having the fridge, microwave, and coffee maker all in the room was a nice touch. Reception and housekeeping staff were friendly and knowledgeable, and were able to address any concerns we had.
Overnattede 3 nætter i februar 2020
Svar fra Newton den 24. feb. 2020
Thank you for your feedback. I will share with my team who clearly had a positive impact on your stay. We look forward to serving you again.

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Service og personale
There are no words to describe the experience here. It was utterly disgustujg the way my family was treated here by the front end staff. I
Overnattede 1 nat i februar 2020
Svar fra Newton den 24. feb. 2020
I am sorry but i could not see all your comments and therefore could not address your concern. I am sorry we did not meet your expectations

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Pet Friendly?
Be aware that this hotel says they are not pet friendly even though it indicates that they are on this webiste, their own website and various other websites. They also charge $25 per pet per night rather than just a damage deposit. Also the room was very dirty especially behind the bed and between the side table and bed.
Overnattede 2 nætter i januar 2020
Svar fra Newton den 5. feb. 2020
Thank you for your feed back. We continue to be Pet friendly but as is clear on our website this is limited to our first floor rooms.It seems those rooms might have been sold out at the time of your travel. You are correct like there is an extra person charge in Hotels their is a Pet charge not a deposit. We do get regular compliments on the cleanliness of our room. I am sorry this was not your experience. If i had your name or date of travel i may be able to be more specific in my response. Thanks for your feedback.

10/10 Fremragende

Verificeret rejsende

Overnattede 4 nætter i januar 2020
Svar fra Newton den 29. jan. 2020
Thank you for taking the time to rate us. Thank you for staying with us . we hope to serve you again

8/10 Udmærket

Dustin, Mortlach

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really liked how they set up duo rooms for large families. Spacious, lots of room to separate adults from kids, and good modern day appliances. The thing I didn’t like was that in one room the noise from above us from another tenant was extremely loud and the whole room shook like an earthquake!
Overnattede 2 nætter i januar 2020
Svar fra Newton den 22. jan. 2020
Thank you for your feedback. The loud noise that shook your room demands some investigating. I will undertake to do this as this should not happen.

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Overnattede 1 nat i januar 2020
Svar fra Newton den 29. jan. 2020
Thank you

6/10 Okay

Judi, Edmonton

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was clean and cozy. However, it was also way too warm. The thermostat was turned to the lowest setting and it was still over 25 degrees in the room. The windows would also not open. The bathtub faucet was leaky and there was a party going on the room next to us. I wouldn’t say that it was a horrible experience, just a bit uncomfortable.
Overnattede 1 nat i januar 2020
Svar fra Newton den 21. jan. 2020
Thank you for taking the time to share. i am sorry the room was warmer than you expected . I will double check your Thermostat to ensure it does not happen to another client

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
The room was clean and the bed was comfortable which was all i needed for my very brief stay. Good value for money. Great to have the airport shuttle
Overnattede 1 nat i december 2019
Svar fra Newton den 21. jan. 2020
Thank you for your feedback. i am happy we were able to please

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Internet is not working.
Overnattede 3 nætter i december 2019
Svar fra Newton den 29. jan. 2020
We are sorry you had difficulties with you WIFI while you were here. Did you ask for help from the front Desk team? They have been able to help other clients in the passs

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Convenient for airport travel
Room was satisfactory for the short stay.
Overnattede 1 nat i december 2019
Svar fra Newton den 29. jan. 2020
Thank you for your feedback

4/10 Dårligt

Mario, Calgary

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was depressing looking with very dim lights of which a lamp shade was broken (you DO NOT want a depressing room in Yellowknife, trust me). Think of it as "half-way house room chick" Also, there was a hole on the bathroom door, like it was kicked from inside. Told the staff about it and their answer felt more like "meh". After some consideration I decided to find another hotel and found a suite in the Quality Inn. What a difference ! ! ! Skip this hotel if you can. Note: I didn't bother asking for my money back because the room was part of a package.
Overnattede 4 nætter i november 2019

8/10 Udmærket

James, Jean Marie River

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
It is located near downtown Yellowknife, it was a nice stay over there.
Overnattede 1 nat i november 2019
Svar fra Newton den 2. dec. 2019
Thank you for sharing

8/10 Udmærket

James

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was good overall. Was only a 2 night stay. I liked how I was able to pay the fee after check out. Great option under this site.
Overnattede 2 nætter i november 2019
Svar fra Newton den 22. nov. 2019
Thank you for taking the time to share your opinion with us . we do appreciate it

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019

2/10 Forfærdeligt

Dion, Yellowknife

Rejste i en gruppe
Synes ikke om: Service og personale
They didn’t let me check in because apparently I was drunk to go to the room and sleep. I think I would like my money back.
Overnattede 1 nat i oktober 2019

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was good clean and quiet
Overnattede 1 nat i oktober 2019
Svar fra Newton den 23. okt. 2019
Thank you for taking the time to share with us . We were happy to serve you and look forward to serving you again.

4/10 Dårligt

T

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good location. Sheets were stained. Walls are very thin.
Overnattede 1 nat i oktober 2019

2/10 Forfærdeligt

Stanley

Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Sleepless
Pillow too big, couldn’t use it. We didn’t sleep because it was too loud
Overnattede 1 nat i oktober 2019
Svar fra Newton den 23. okt. 2019
I am very sorry we did not meet your expectations.We have 2 large pillows and 2 small ones in each room.Were the small ones too big also? You mentioned it was too loud, Could you say what time this was and what sound were you hearing? It would certainly help us to identify and correct the problem. Thank you for taking the time to share.

10/10 Fremragende

Jean-François

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i oktober 2019
Svar fra Newton den 15. okt. 2019
Thank you for choosing to stay with us . we are happy to have met your expectations and look forward to welcoming you back