Hoteller nær Xi'an Qinling Dyrepark

"I had high expectations for the Grand Hyatt Xi'an, but unfortunately our stay did not live up to its five-star reputation. The hotel itself is beautiful and impressive in size, but that's where the "grand" experience ended for us. We booked two rooms, and the air conditioning in one of them did not work. We reported the problem, but it was never fixed during our stay. Our late-night check-in was disappointing. The front desk agent did not explain the hotel amenities, breakfast, or lounge access,...

"업무차 갔는데 좋았습니다"

"If you are in the area for business, it's very conveniently located near subway station. But need to take a taxi or walk a little for shopping and eating places."

"職員有禮貌，房間係一塵不染，洗手間嚴重漏水，check out的時候已告知前台！自助早餐麵包產品完全不可入口，積主粥品也質素也見不了人！"

"Nice Hotel however the subway is a little bit far"

"We arrived at the Renaissance Xi'an Hotel without particularly high expectations, but the hotel exceeded them in every way. We had a truly enjoyable stay. One of the highlights was the Executive Lounge. The evening offerings included an excellent variety of high-quality food, making it one of the better hotel lounges we have experienced. Breakfast was also outstanding, with a wide selection of choices and excellent service. The staff were professional, attentive, and genuinely welcoming. We were...

"Huge room but kitchen didn't come with utensils or any cooking pots. Room was a little musty smell."

"We never heard of the hotel before but from the very arrival we were impressed. Had some challenges with Alipay for the taxi when we arrived but just walked in and was helped by the friendly staff. Celina the Lobby Manager greeted us and extremely helpful in checking in a travel tired family. The same goes for the Concierge team helping with arrangements on several occasions. The location is great, pool actually looks like the pictures and we really had a good stay. "

"客房/酒店的清洁度 服务质量 酒店设施 酒店位置都符合要求 早餐特色"