Hoteller nær Winton Woods Park

"My customer service experience was wonderful. Megan (general manager) and Moriah (front desk manager) were professional, accommodating, and prompt in providing service. I will definitely recommend this hotel to family and friends."

"Nice hotel. Only complaint was our shower door would not stay closed when using the shower"

"Spacious room, good queensize beds, adequate breakfast, but: No wifi on one of out devices, reception unable to help. No change of towels or cleaning during the entire stay, despite fact stated in bathroom that e.g. change of towels every second day."

"Perfect!"

"Checking in- booked 2 rooms under 2 names but same reservation, the person checking us in only processed 1 room and had to be prompted to process the second room which was a king not the 2 queen bed room I had booked. The comforter had stains on it and room didn't look too clean. Went back to change right away but the staff was trying to assign rooms on different floors. Breakfast was terrible on first morning , over cooked for the eggs and the waffles were still frozen in the center. Better...

"Nice clean place to stay."

"Average hotel. Decent room."

"Mostly everything was on point and can't say that I didn't find anything unappealing"

"Very Clean room, amazing amenities for a business trip. 100% Recommended stay."

"."

"We enjoyed our stay. The room was big and clean, and the bathroom and shower were also big and clean. Loved the little coffee bar they had set up. You could get it 24/7, which was awesome. Most places shut it down, and for the free breakfast, it was actually quite a large selection. Very surprised, pleasantly surprised, with how well everything was."

"No ice machines. Otherwise, our room was clean."

"This place needs a little upgrades or maintenance. Stayed a year ago and was much better. Maybe it was the room we got this time. Places missing in shower and hole in closet door. Just a little disappointing compared to last time. Good location for Blue Ash. Super quiet. I think parking out back a little shady so we parked out front although it was closer to our room parking around the back."

"My kids do travel sports so we stay in quite a few hotels. I honestly dont know where to begin to even start. My room had no TV, even though pictures showed a TV. Check in was horrible, staff were not very welcoming. I got the 1 bedroom room with 3 beds and a pull out couch. I shut my bedroom door then proceeded to get stuck in the room almost breaking the door to get out. Same goes for the door to get in the room. There were no sheets for pull out bed had to go and retrieve ourselves. There was...

"Entire place is a mess under construction I guess? Didn’t seem like they cared about having people stay there. Like we were inconveniencing them…"

"The air did not work in our room. We let them know and they switched us to the room next door. We went in and the air unit would not even come on. They switched us again to another room on the same floor and the same thing happened again. All of this going on after 11:00pm to a family of 4. After being switched to a 4th room on a different level, the air worked but the room had a weird smell. They were very happy to switch rooms and try to help us but it was pretty frustrating."

"The room was very dirty, hair all over the shower, the furniture was very worn."

"Great stay. Hotel was clean and the staff was very friendly. I’d stay here again."

"The property is nice, but there is not enough parking on-site. When we got back after dinner around 7 pm, the lot was completely full. The solution was to park at the movie theater across the street. There were 5 empty EV spots available, so I used one of those. The lady at the desk was very apathetic and not very hospitable. Seems like if you are in the hospitality business, you should be hospitable. The security guard was super friendly and helpful, though and made sure that I was able to park...