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Anmeldelser af Winthrop Inn

2 out of 5
Winthrop Inn
960 Highway 20, Winthrop, WA

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 195 af i alt 659 anmeldelser" "
Bedømmelse på 8 − Udmærket. 256 af i alt 659 anmeldelser" "
Bedømmelse på 6 − Okay. 117 af i alt 659 anmeldelser" "
Bedømmelse på 4 − Dårligt. 61 af i alt 659 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 659 anmeldelser" "

8,0/10

Rengøring

8,2/10

Service og personale

7,0/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Jeffrey

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The shower head dropped all night long keeping me awake!
Overnattede 1 nat i maj 2024

8/10 Udmærket

Kristopher

Synes godt om: Rengøring, service og personale
We booked a pet friendly suite and the beds were clean and comfortable and we all enjoyed our stay. The breakfast was good too. We saw the newer part of the hotel and it looks lovely, so if you don't have a pet, your stay would be even nicer.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Madison

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and cute little inn! Great property.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Chuck

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was fine,being in the area is positive part of the stay beautiful!
Overnattede 1 nat i maj 2024

8/10 Udmærket

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The batteries on our door lock were dead when we arrived but the front desk was able to fix the lock within 5 minutes, and everything else was great!
Overnattede 1 nat i maj 2024

6/10 Okay

Jason

Overnattede 1 nat i april 2024

8/10 Udmærket

Richard

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Pleasant enough for a couple of nights. We were kept busy with numerous activities in the area.
Overnattede 2 nætter i april 2024
Svar fra Front Desk den 29. apr. 2024
Thank you for the positive feedback!

2/10 Forfærdeligt

Nicole

Rejste med familie, Rejste i en gruppe, Rejste med kæledyr
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
No hot water. Dangerous broken lamp. Uncomfortable bedding. Very poorly cared for property.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 29. apr. 2024
I am sorry that you feel this way, no one let us know anything while you were here so we could fix it and see what you were referring to.

4/10 Dårligt

danny

Rejste med familie, Rejste i en gruppe, Rejste med kæledyr
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The Inn did not have a working bathroom door knob. Our light next to the bed didn’t work. The bathroom had no ventilation and the shower water never got hot or even warm. Screen on our window was torn and barely hangin on. Walls paper thin. The breakfast is a toaster meal or the waffle press which is why I didn’t give this place a 1. But I would not recommend staying here if there is any other option.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 29. apr. 2024
We are sorry to hear that you had these issues. No one let us know anything was wrong so we could try and fix it. We always try and make sure our rooms do not have these types of problems.

10/10 Fremragende

desiree

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Front Desk den 27. mar. 2024
Thank you!

10/10 Fremragende

Janet

Overnattede 1 nat i februar 2024
Svar fra Front Desk den 22. feb. 2024
Thank you for the feedback!

6/10 Okay

Amanda

Rejste med familie
Cute but not ADA friendly.
Cute Inn. Not ADA friendly so we had to move after 1 night but it's a comfy place. I didnt like that the doors had an electronic lock without a secondary lock on the inside of the room like a deadbolt. Would not have felt safe staying there alone.
Overnattede 3 nætter i januar 2024
Svar fra Front Desk den 22. feb. 2024
Thank you for your feedback Amanda!

4/10 Dårligt

Brian

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Front Desk den 22. feb. 2024
Brian, How can we get better for you? Please let us know! Thanks so much for the feedback.

8/10 Udmærket

Stan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra Kelsey den 15. jan. 2024
Thank you stan!

10/10 Fremragende

Kelley, Cheney

Overnattede 2 nætter i januar 2024
Svar fra Front Desk den 22. feb. 2024
thank you for your feedback!

6/10 Okay

David

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Winthrop 2024
Microwave did not work nor did the heat lamps in the bathroom. It would also be helpful if you had any information in the room on places to eat, etc. in Winthrop as there was no information whatsoever in the room.
Overnattede 1 nat i januar 2024
Svar fra Kelsey den 15. jan. 2024
Thank you for that feedback David.

10/10 Fremragende

Dong

Overnattede 1 nat i januar 2024
Svar fra Front Desk den 22. feb. 2024
Thank you for your positivity!

10/10 Fremragende

Cigdem

Our room was very comfortable, the location of the hotel was very convenient, the breakfast served was delicious and nutritional, and they have allowed us to bring our cat. Overall, i recommend it to anyone looking for a place to stay in Winthrop.
Overnattede 2 nætter i december 2023
Svar fra Kelsey den 15. jan. 2024
Thank you for the great positive feedback!

4/10 Dårligt

Nicole, University Place

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Front Desk den 15. jan. 2024
How can we make your stay better? Please let us know!

10/10 Fremragende

Brandon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Overnattede 2 nætter i december 2023
Svar fra Front Desk den 5. dec. 2023
Thank you for you review and we hope to see you next time around

2/10 Forfærdeligt

Matthew

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Charged for cleaning in sink when sink didnt drain Also cleaned all garbage up and they said garbage was everywhere. Wouldmt recommend if you dont want to be ripped off!
Overnattede 3 nætter i november 2023
Svar fra Front Desk den 5. dec. 2023
Sir you Threw up all over and, in the sink, also trashed the entire room. It is stated in our policy and, in the reservation confirmation that we send you. We also have in the room a brochure on the main table stating hotel policy. That in the case of Excessive cleaning a charge of 250.00 will be added to your bill. We only charged you 150

8/10 Udmærket

John

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a nice place and seemed like an excellent value for the price.
Overnattede 2 nætter i november 2023
Svar fra Front Desk den 28. nov. 2023
Thank you for you review. We hope to see you again

8/10 Udmærket

Vinod

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Front Desk den 28. nov. 2023
Thank you for you review. We hope to see you again.

2/10 Forfærdeligt

Aegis

Overnattede 3 nætter i november 2023
Svar fra Front Desk den 15. jan. 2024
We are so sorry to see you did not enjoy your stay. What can we do to be better?

10/10 Fremragende

Kirk

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to town and quiet. Clean rooms
Overnattede 2 nætter i november 2023
Svar fra Front Desk den 21. nov. 2023
Thank you for choosing us for your stay in our lovely little town. Hope to see you again.

10/10 Fremragende

Jerry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and nice staff!
Overnattede 2 nætter i november 2023
Svar fra Front desk den 10. nov. 2023
We appreciate your review, and hope to see you again.

10/10 Fremragende

Billy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is noticeable how much the hotel is managed with care and love. I found all the comfort I needed at a fair price. Hotel with a good spirit as local managers usually do, something you don't find in fancy hotels
Overnattede 1 nat i oktober 2023
Svar fra Front Desk den 21. okt. 2023
Thank you so much for you kind review. We hope to see you again

10/10 Fremragende

Ian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Front desk den 18. okt. 2023
Thank you for staying with us and we hope to see you next time around.

6/10 Okay

Wendy

Overnattede 1 nat i oktober 2023
Svar fra Front desk den 2. nov. 2023
Thank you for your review. We hope to see you again.

8/10 Udmærket

Brian

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i oktober 2023
Svar fra Front desk den 13. okt. 2023
We are glad you enjoyed your stay with us. And hope to see you again.

8/10 Udmærket

Timothy

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra Front desk den 12. okt. 2023
We appreciate you review, and hope to see you again.

8/10 Udmærket

Pradyumna

Rejste i en gruppe
Synes godt om: Rengøring
Liked the convenient location. Service can use improvement.
Overnattede 2 nætter i september 2023
Svar fra Front Desk den 3. okt. 2023
Thank you for choosing us for your stay.

2/10 Forfærdeligt

Yuliya

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our group couldnt make it for 1st night and as we arrived for 2nd night in evening on weekend hotel canceled our booking without our approval and it wasnt communicated to us. Everything in the town was booked so we literally couldnt find a place to stay. Be aware their office closes at 6pm and there isnt anybody to help us. Ive never experienced even at worst hotel such poor service, definately wont be coming back here. Also we didnt receive any communication from hotel aboit their hours of work and registration process. They will hand envelope with keys outside their office door. If you in Winthrop do your self a favor and book another hotel. We also shortened our stay by 1 night and didnt received full refund even though we canceled within their cancelation policy. We asked for full refund for such poor service and communication but they failed to even get back to us.
Overnattede 3 nætter i september 2023
Svar fra Front Desk den 3. okt. 2023
I apologize for any miscommunications. I have fixed the refund. Our office hours are 9am-6pm

6/10 Okay

Aegis

Overnattede 4 nætter i september 2023
Svar fra Front Desk den 3. okt. 2023
Thank you for your review. Hope to see you again.

6/10 Okay

Rosan, Seatac

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The pool has not been used in ages. The room was old and had a mildew smell.
Overnattede 1 nat i juni 2023
Svar fra Front Desk den 29. sep. 2023
Thank you for your feedback. We are in the process of renovations this coming year.

8/10 Udmærket

Eric

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Newly renovated room. Pricey for what you get though.
Overnattede 1 nat i september 2023
Svar fra Front Desk den 26. sep. 2023
Thank you for staying with us.

4/10 Dårligt

Laverne S.

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No one available in office before 9 am or after 6. Had to get our own new towels etc. . Breakfast was good, but not until 9 am. Too late! Never took out our garbage after asking for rm service. Motel is close to grocery store and gas station.
Overnattede 3 nætter i september 2023
Svar fra Front Desk den 26. sep. 2023
Thank you for your feedback. Sorry you didn't receive room service after request. We will address these issues.

6/10 Okay

Joern

Forretningsrejsende
Synes godt om: Værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Front Desk den 22. sep. 2023
We appreciate your feedback and hope to see you again.

10/10 Fremragende

James, Kennewick

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We couldn't have asked for an easier or better place for our two day stay. It was convenient to get anywhere, yet quiet, peaceful and comfortable, we slept soundly. We loved being close to a general store and having a property we could stroll about with our morning coffee. The breakfast offered was just enough to fortify for our wandering in this unique town. we would definitely stay here again.
Overnattede 2 nætter i september 2023
Svar fra Front Desk den 22. sep. 2023
Thank you staying with us, and enjoying our little town . Hope to see you next time around

2/10 Forfærdeligt

Carol

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We didn't even stay we had to cancel. Expedia is so hard to navigate we couldn't cancel. Even before our time to stay. We contacted hotel to let them know but they couldn't cancel it for us. Yet we got so many emails and text about the stay.
Overnattede 1 nat i september 2023
Svar fra Front Desk den 22. sep. 2023
Sorry for any inconveniences.

10/10 Fremragende

Tony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location. Staff was friendly. Room was clean and comfortable. Breakfast was not available until 9:00AM, a little late.
Overnattede 1 nat i september 2023
Svar fra Front Desk den 21. sep. 2023
We appreciate your feedback and are working on getting more staff to be open earlier and later.

6/10 Okay

Lyle

Overnattede 1 nat i september 2023
Svar fra Front Desk den 10. okt. 2023
Thank you for choosing us for your stay, and we hope to see you again.

10/10 Fremragende

Arthur

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
quaint hotel in a fun city. Check in was successful and easy.
Overnattede 1 nat i september 2023
Svar fra Front Desk den 21. sep. 2023
Thank you for staying with us.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
Set your expectations low.
Fairly run down property, but we needed a place to sleep. Seemed pricey for how run down it was.
Overnattede 1 nat i juli 2023
Svar fra Front Desk den 21. sep. 2023
Renovation are in out near future. Hope to see next time around

4/10 Dårligt

Irma

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
When I arrived in the evening, found no one on site. They left an envelope with my door # and code taped to the office front door. Room carpet was old and seemed dirty. When I pulled the top sheet back I noticed that the bottom sheet had a disgusting stain on it and the sheet had never been changed. I called the office, no one around to answer the phone. I was dead tired so put a towel on it and the top sheet over it. Didn't sleep very well. The next morning I went to the office and told them the story, showed pictures, which I had attached to a text and email already and asked for a new room. That one was better. The person at the front desk couldn't really do anything as she was not the owner, nor manager. I want to be refunded for that first night. THAT WAS NOT A GREAT EXPERIENCE!!
Overnattede 3 nætter i september 2023
Svar fra Front Desk den 13. sep. 2023
We apologize for any inconvenience. I do see you were giving a new room for your troubles. Thank you for staying with us. We are renovating everything this late fall.

6/10 Okay

Shelly

Rejste med familie
Synes godt om: Rengøring, service og personale
Clean, recent new beds and furnishings. But the doors needed painted, the window needed a privacy but light allowing option (it was a dark curtain only - so if open on first floor, parking lot and cars right there.) There was no hairdryer. Walls are thin, so we heard people talking next door, the ice machine in the hallway, etc. And there were a TON of little bugs circling the light outside the outer door - so some came into our room with us as they landed on our clothes and in our hair. Time of year but... yuck.
Overnattede 1 nat i september 2023
Svar fra Front Desk den 13. sep. 2023
Thank you for your feed back

2/10 Forfærdeligt

Karen

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We saw no staff. Room was clean, but coffee was never replenished. There were so many "no see'em bugs" that we had to leave the bathroom light on to attract them out of the bedroom. Never got clean towels and since there was never any staff, we couldn't ask for any. This was over 200 a night!
Overnattede 3 nætter i september 2023
Svar fra Front Desk den 13. sep. 2023
Thank you for your feed back. We are working on more staffing.

6/10 Okay

Warren

Overnattede 1 nat i september 2023
Svar fra Front Desk den 29. sep. 2023
Thank you for staying with. Hope to see you next time around.

10/10 Fremragende

Daoyang

Overnattede 1 nat i september 2023
Svar fra Front Desk den 26. sep. 2023
Thank you for staying with us. See you next time again.

8/10 Udmærket

KATHY

Synes godt om: Rengøring, service og personale, værelsets komfort
traveling Washington
This hotel is older, but clean. shower was very small. Bed comfortable. The breakfast is very small. The town is cute, it was a good stop, we would stay again if in the area.
Overnattede 1 nat i august 2023
Svar fra Front Desk den 3. sep. 2023
Thank you for your feedback. See you next time around.