Hoteller i Wilson

"The room was incredibly dusty. The sheets didn't feel fresh; there was a lot of hair on them. The floor was dirty—the amount of dust in that room was shocking."

"The room was clean, and staff was helpful. I found it strange that the front desk had restrictions on the TVs volume. Remote would not work or couldn’t be adjusted without their assistance. The coffee maker in the room and refrigerator did not work properly. The refrigerator froze everything, when adjusted it was either to warm or way to cold. The air conditioner was so loud, it made it difficult to sleep. This was not somewhere I would stay again for longer than a night, our 3 day stay was...

"The front desk employee was super helpful. I forgot a to print a waiver for a cheer clinic and she was gracious enough to help out, even though the printer at the hotel was down. Highly recommend."

"Tile was broken in the bathroom. Old towels that were falling apart. Sink would back up. It’s run down from previous stays a few years ago."

"Their breakfast was stale. The important thing is they saved my card information and went back and charged us extra $100.00 on my card after had alreay paid our bill in full when we checked in on July 9,2026 . We also left early morning around 1 am, and our check time wasnot til 11 am on Sunday July 12,2026. We return home that same day 12 noon on July 12,2026. Checked our bank account on that day we return, and nothing was showing ,I checked on Wed. morning to my surprise they had charged...

"The only thing that was a minor inconvenience was the ac it only mildly cooled the room stayed at 78 degrees . But it was tolerable and I will definitely stay there again"

"Everything was perfect. We always choose this hotel when we go to Lubbock."

"The carpets need to be cleaned or replaced in the room."

"H"

"The room was clean and the breakfast was plentiful and tasty. The staff for the breakfast was very nice and helpful. Was bummed the pool wasn’t available."

"bathroom vanity full of ants"

"The breakfast offers a great variety and is delicious. The rooms are large and clean. The bathroom is spacious and clean, and comes stocked with shampoo, conditioner, and liquid soap for guests. The location is excellent, close to Texas Tech. I really liked the hotel. Whenever I return, I will stay here again."

"The staff is always amazing!!!"

"We have always been able to depend upon Hampton Inns for excellence...until now! The property is rundown; needed paint; carpet was filthy and left our feet and shoes black on the bottoms; sheets did not fit the bed; breakfasts were not up to what we had come to expect based upon other Hampton Inns; corners of room and bath were dirty. Someone had knocked a hole in the closet door which had been very poorly repaired and left unpainted. We were very disappointed in this hotel in Lubbock, TX."