8/10 Udmærket
Catherine
Rejste med familie
30. sep. 2025
Synes godt om: Rengøring, service og personale, faciliteter
The property is lovely, clean and the grounds have beautiful vegetation surrounding. However, for the $$$ spent a few areas are in need of service. One being the non working elevator- that hasn’t been in operation for months. The restroom by the pool is out of order. And on the 4th floor there is a serious leak from the ceiling that towels were placed on the floor to absorb, but towards the end of our stay- the carpet began to smell and the puddle had extended across the hallway.
Housekeeping was hit or miss (and they did completely miss us one day) but did send someone up with fresh towels and to empty the trash. They were lax in re stocking and we had no shampoo- but the front seat was more than accommodating- and made sure we received a fresh bottle.
The food at the outside bar was very good- enjoyed salads, burgers and hummus. The portions are large- kid size was adequate for our party.
Overall, a nice hotel- desk staff (Ella, Jeff and Reese) were exceptional. Lots of great suggestions for activities, dining and shopping.
A few hiccups to be ironed out and maintenance done- might try it again.
Catherine
Overnattede 5 nætter i september 2025
