Hoteller i Williamsburg

"Dirty room. Ants everywhere. Stained sheets. Smelled like smoke."

"The outside of the property needs some improvements and sprucing up. The carpet in the room was extremely dirty, turned our feet black. The beds are ok, but not very comfortable. The metal bed frame made loud noise when turning over in the beds. The mattress could defiantly use an upgrade. The reclining chair in the room had a large paint stain and needs cleaned or replaced. And the arm of it was kind of broken. The table between the beds was sticky. The bathtub faucet leaks, doesn't shut off...

"Front desk staff was very helpful, amenities were as advertised. Room was clean and we had a good nights sleep."

"Great value for this hotel, the breakfast was good and the amenities were nice (pool and fitness center). Would definitely stay there again."

"The staff and property were excellent. The pool was still closed for the season and we didn't eat the breakfast so can't comment on that. When we returned from Kings Island, my son opened our room door without a key card. How long our room and personal property was accessible, I don't know. When I went to the front desk, he immediately came with me to our room and reset the lock with a "watch" on his wrist. They have over 90 security cameras on property, but the fact that our room was not...

"Room had a terrible smell. Bed cover had nasty stains all over it. "

"Great location, clean rooms and parking not a problem."

"Very nice place to stay"

"Ttgh"

"Clean, easy stay with restaurants nearby. "

"Rooms was clean. We got updates on all the amenities from staff. Pool was sanitized. The Air and heat worked. Staff very friendly, informative, and helpful."

"Good breakfast, quiet"

"The television did not work on arrival, and it took the staff person 3 hours to come fix it. The was no microwave in the room, no coffee pot, and there was no breakfast or coffee in the lobby in the morning at 7:30 am when we left. Our key card quit working and I had to make 3 trips to the office and it still never worked again. The staff person was terribly unhelpful! I had to wait outside my room for a 1/2 hour because my husband was in the shower and couldn’t hear me knocking over the fan in...

"Far exceeded expectations. Host was attentive and responded to questions promptly. Home was clean and in a wonderful location."

"Nice resto bldg. decent price"

"all good"