2/10
Check-in was smooth and easy. The room looked cleaned and well kept. However, the morning after our first (and only night) I woke up to go to the bathroom and found a cockroach. When I told this to the front desk attendant they were unphased. No apology or anything to offer. When I asked what could be done she said the manager was not there and I should look to Expedia for any kind of refund. Expedia was very responsive and quickly called them but the property only was willing to give us a very small percentage back. Cockroaches are not only upsetting but speaks to their hygiene. It should be taken seriously. An apology at the very least would have nice.
Jessica
Overnattede 1 nat i juli 2025